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Remote Patient Monitoring Jobs in Massachusetts (NOW HIRING)

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Remote Patient Monitoring information

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How much do remote patient monitoring jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote patient monitoring in Massachusetts is $28.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.82 and $34.56 per hour, depending on experience, location, and employer.

What is remote patient monitoring?

A Remote Patient Monitoring (RPM) job involves using technology to track patients' health data outside traditional healthcare settings, such as at home. Professionals in this role collect and analyze data from devices like blood pressure monitors, glucose meters, and wearables to help healthcare providers make informed decisions. RPM jobs can include roles like nurses, care coordinators, or technicians who support patients in using these devices and interpreting their data. The goal is to enhance patient outcomes, reduce hospital visits, and provide proactive healthcare. Many RPM jobs are remote and involve digital communication with patients.

What does a remote patient monitoring professional do?

Remote Patient Monitoring professionals are responsible for reviewing and analyzing patient health data collected via digital devices, identifying potential concerns, and escalating issues to appropriate healthcare providers. Their day often includes regular virtual check-ins with patients to assess symptoms, provide education, and address questions or concerns. They collaborate closely with physicians, nurses, and care coordinators to develop and adjust patient care plans. By proactively monitoring and communicating, they play a key role in improving patient outcomes and reducing hospital readmissions.

What are the key skills and qualifications needed for remote patient monitoring?

To excel in Remote Patient Monitoring, candidates typically need a clinical background such as nursing or allied health, experience with patient assessment, and strong analytical abilities. Familiarity with telehealth platforms, remote monitoring systems, and EHR software is often required, and certifications in telemedicine or chronic care management are beneficial. Excellent communication, empathy, and attention to detail help professionals build trust and respond quickly to changing patient conditions. These competencies are vital to ensure patient safety and provide effective care in a virtual healthcare environment.

How to become a remote patient monitor?

To become a remote patient monitor, typically you need a high school diploma or equivalent, along with training in healthcare or medical monitoring. Certification in basic life support (BLS) or medical assisting can enhance job prospects, and familiarity with remote monitoring tools and electronic health records is often required. Some positions may require prior experience in healthcare or telehealth environments.

What are the most commonly searched types of Patient Monitoring jobs in Massachusetts?

The most popular types of Patient Monitoring jobs in Massachusetts are:

What are popular job titles related to Remote Patient Monitoring jobs in Massachusetts?

For Remote Patient Monitoring jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Patient Monitoring jobs in Massachusetts look for?

The top searched job categories for Remote Patient Monitoring jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Patient Monitoring jobs?

Cities in Massachusetts with the most Remote Patient Monitoring job openings:

Remote Patient Monitoring jobs near you
Infographic showing various Remote Patient Monitoring job openings in Massachusetts as of August 2026, with employment types broken down into 66% Full Time, 27% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $59,763 per year, or $28.7 per hour.

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Shields Health Solutions

Stoughton, MA • Remote

$19 - $23.25/hr

Full-time

PTO

Re-posted 15 days ago

Shields Health Solutions rating

8.4

Company rating: 8.4 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

11th of 113 rated pharmacies

Job description

???? Patient Support Supervisor (Specialty Pharmacy)

???? Location: Remote – supporting Northeast (EST Zone)

???? About the Role

Shields Health Solutions is seeking a Patient Support Supervisor to lead a high-performing team within our Patient Support Center. This is an ideal opportunity for a motivated, service-oriented leader with a background in pharmacy or healthcare operations who thrives in a fast-paced, growth-focused environment.

The ideal candidate is a results-driven self-starter who is passionate about patient care, team development, and operational excellence, with proven experience managing front-line employees and driving performance.

 

???? Position Summary

The Patient Support Supervisor is a key leadership role responsible for overseeing daily operations of a Patient Support team and ensuring patients receive medications efficiently, accurately, and on time.

This role partners closely with internal teams and hospital stakeholders to:

  • Meet service level agreements (SLAs)
  • Ensure adoption of best practices
  • Drive team performance, engagement, and development

 

???? Key Responsibilities

???? Team Leadership & Operations

  • Lead, coach, and manage a team of Patient Support Associates to ensure medication adherence, prior authorization completion, and financial assistance support
  • Provide ongoing performance management, training, and mentorship
  • Manage staffing, scheduling, PTO, and time reporting (ADP)
  • Step in to support workload during peak or short-staffed periods

???? Patient & Partner Coordination

  • Ensure patients receive medications on time and without barriers
  • Partner with hospital/clinic stakeholders through regular meetings and collaboration calls
  • Maintain strong working relationships with pharmacy and clinical teams

???? Workflow & Performance Management

  • Monitor and ensure achievement of service level metrics and quality standards
  • Conduct audits, oversee system workflows, and manage responsiveness to incoming requests
  • Establish and optimize workflows between Patient Support, liaison teams, and clinical integration teams

???? Process Improvement & Support

  • Identify and implement operational improvements and best practices
  • Support data, analytics, contracting, and special projects
  • Provide troubleshooting, guidance, and issue resolution for team members and partners

⚙️ Administrative & Coordination

  • Assist with hiring, onboarding, training coordination, and system access setup
  • Maintain confidentiality of sensitive patient and business data

 

✅ Qualifications

???? Licensure & Experience

  • Active Pharmacy Technician license/registration (state-specific)
  • National certification (CPhT) required
  • 3+ years pharmacy technician experience (specialty pharmacy preferred)
  • Prior leadership experience (formal or informal) strongly preferred

???? Education

  • High School Diploma or GED (required)
  • Bachelor's degree (preferred or in progress)
  • Leadership/management training (preferred)

???? Skills & Competencies

  • Strong leadership, communication, and team development skills
  • Ability to influence, collaborate, and drive results across teams
  • Solid operational and analytical skills; ability to identify trends and improve performance
  • Proficiency in Microsoft Excel and Word (data analysis, reporting)
  • Experience with pharmacy/EMR systems (Willow, QS1, RX30 preferred)
  • Highly organized, detail-oriented, and patient-focused
  • Ability to manage multiple priorities and maintain confidentiality

???? Additional Requirements

  • Ability to lead both remote and on-site teams
  • Willingness to travel up to 20% (if outside core locations)

 

???? Why Join Shields?
  • ???? Fast-growing leader in specialty pharmacy
  • ❤️ Mission-driven, patient-first culture
  • ???? Strong career growth and leadership development opportunities
  • ???? Collaborative and supportive environment

 

???? SEO Keywords

Patient Support Supervisor, Pharmacy Supervisor, Specialty Pharmacy, Pharmacy Technician Supervisor, Healthcare Operations, Patient Access, Prior Authorization, Medication Adherence, Care Coordination, Patient Support Center, Pharmacy Team Lead

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.  

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

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