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Remote Patient Monitoring Optum Jobs (NOW HIRING)

Alopex

Patient Access & Eligibility Specialist

Dallas, TX · On-site +1

$15 - $17/hr

This role serves as the front door to the care management program, helping identify eligible patients for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care ...

Assist Point Inc

Medical Assistant

Greenville, TX · Remote

$18 - $22/hr

Monitor and document patient data through Remote Patient Monitoring (RPM) systems. * Prepare patients for examinations and take vital signs. * Maintain accurate and up-to-date patient records in ...

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How much do remote patient monitoring optum jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote patient monitoring optum in the United States is $21.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Patient Monitoring Specialist at Optum, and why are they important?

To thrive as a Remote Patient Monitoring Specialist at Optum, you need a background in healthcare or nursing, experience with patient assessment, and familiarity with remote care protocols. Proficiency in telehealth platforms, data management systems, and remote monitoring devices is typically required, along with relevant certifications such as RN or CMA. Strong communication, problem-solving, and empathy are crucial for effectively supporting patients and collaborating with healthcare teams remotely. These skills ensure accurate data interpretation, timely interventions, and high-quality patient care in a virtual environment.

How does a Remote Patient Monitoring professional at Optum typically collaborate with healthcare providers and patients?

In a Remote Patient Monitoring (RPM) role at Optum, you regularly interact with both healthcare providers and patients to ensure accurate and timely health data collection. You'll coordinate with physicians and nursing staff to interpret patient data, escalate concerns, and help adjust care plans as needed. You’ll also communicate directly with patients to provide technical support, educate them about using monitoring devices, and encourage adherence. Effective collaboration requires strong communication skills and an ability to work within interdisciplinary care teams, often using digital platforms for seamless information sharing.

What is a Remote Patient Monitoring (RPM) role at Optum?

A Remote Patient Monitoring (RPM) role at Optum involves overseeing and supporting patients who use digital devices to track their health data outside of traditional healthcare settings. Professionals in this position monitor information such as blood pressure, glucose levels, or heart rate, and communicate with patients to ensure they are following care plans. They collaborate with healthcare providers to intervene when necessary and help improve patient outcomes by allowing timely, data-driven decisions. The role typically requires strong communication skills, familiarity with healthcare technology, and the ability to work effectively in a virtual environment.

What is the difference between Remote Patient Monitoring Optum vs Remote Patient Monitoring Specialist?

AspectRemote Patient Monitoring OptumRemote Patient Monitoring Specialist
CredentialsTypically requires nursing or healthcare certifications, such as RN or LPNOften requires similar healthcare certifications, including RN, LPN, or medical assistant credentials
Work EnvironmentWorks within Optum's healthcare system, often in a corporate or clinical settingWorks remotely, providing patient care and monitoring from home or telehealth platforms
Employer & Industry UsageEmployed by Optum, a healthcare services company, in the health insurance and care management industryEmployed by healthcare providers or telehealth companies, focusing on patient monitoring and support

Both roles involve remote patient monitoring and require healthcare certifications. While Remote Patient Monitoring Optum is specific to Optum's healthcare system, the Remote Patient Monitoring Specialist generally works across various healthcare providers and telehealth platforms. Both positions focus on patient care, data collection, and health monitoring, but may differ in employer and specific job responsibilities.

Infographic showing various Remote Patient Monitoring Optum job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $44,413 per year, or $21.4 per hour.

Patient Access & Eligibility Specialist

Alopex

Dallas, TX • On-site, Remote

$15 - $17/hr

Contractor

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Patient Access & Eligibility Specialist
Overview:
The Patient Access & Eligibility Specialist plays a critical role in supporting patient access to care management services by ensuring accurate insurance verification, confirming program eligibility, and assisting patients through administrative intake processes.
This role serves as the front door to the care management program, helping identify eligible patients for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other virtual care services.
The Patient Access & Eligibility Specialist verifies insurance coverage, confirms patient eligibility, answers incoming patient calls, manages voicemail communications, and ensures accurate documentation within electronic medical record (EMR) systems and care management platforms.
The ideal candidate has strong technical proficiency, excellent communication skills, and the ability to navigate multiple healthcare systems efficiently while delivering a professional and compassionate patient experience.
Reports To: Nursing Manager
Department: Clinical Operations
Job Description:
Patient Call Management & Communication
  • Answer incoming patient calls and provide professional, courteous assistance.
  • Respond to patient inquiries related to care management programs and services.
  • Manage voicemail systems by reviewing incoming messages and ensuring calls are routed to the appropriate team member or department.
  • Coordinate call routing to Care Coordinators, Enrollment Specialists, or other staff based on patient needs.
  • Ensure patient messages are handled promptly and accurately to support timely follow-up.
  • Document all patient communications within the care management platform.
  • Maintain strict adherence to HIPAA and patient privacy standards during all interactions.

Insurance Verification & Eligibility Determination
  • Verify patient insurance coverage and eligibility for care management programs.
  • Confirm payer requirements for Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other services.
  • Review patient benefits, coverage status, and eligibility criteria.
  • Identify patients who qualify for enrollment in care management programs.
  • Document eligibility verification results in the appropriate systems.

Enrollment Pipeline Support
  • Prepare eligible patient lists for the Enrollment team by verifying eligibility and insurance coverage.
  • Flag patients who meet program criteria for outreach and enrollment.
  • Support enrollment readiness by ensuring patient demographic and insurance data is accurate.
  • Communicate eligibility findings with Enrollment Specialists to support effective patient outreach.
  • Assist with administrative preparation for patient enrollment processes.

Administrative & Platform Support
  • Maintain accurate patient demographic and insurance information within care management platform.
  • Assist with patient record updates and administrative workflows related to care management services.
  • Ensure documentation is accurate, complete and compliant with program requirements.
  • Support internal teams with patient information verification and administrative tasks.

Technology & Data Accuracy
  • Utilize electronic medical records (EMR), care management platforms, and telephony systems to support patient access workflows.
  • Demonstrate strong technical proficiency when navigating multiple healthcare platforms simultaneously.
  • Maintain a high level of accuracy when entering patient information into healthcare systems.
  • Assist with resolving minor data discrepancies and escalate system issues when necessary.

Qualifications and Skills Required:
  • 1-3 years of experience in healthcare administration, patient access, insurance verification, or care coordination support
  • Experience verifying health insurance eligibility and benefits
  • Familiarity with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or population health programs preferred
  • Experience working with electronic medical record (EMR) systems
  • Strong technical proficiency and ability to learn new healthcare platforms quickly
  • Experience handling patient phone calls in a professional healthcare environment
  • Excellent verbal communication and patient engagement skills
  • Strong organizational and time management abilities
  • High attention to detail and documentation accuracy

Competencies:
Competency
Definition
Patient Communication
Provides clear, compassionate communication when assisting patients.
Insurance Verification
Demonstrates strong understanding of insurance coverage and eligibility processes.
Technical Acumen
Navigates EMR systems and healthcare technology platforms efficiently.
Attention to Detail.
Ensures accuracy in documentation and patient data entry.
Compliance Awareness
Maintains HIPAA compliance and proper handling of protected health information.
Organization
Manages multiple tasks and systems effectively in a fast-paced environment.
Collaboration
Works closely with Enrollment Specialists, Care Coordinators, and operations staff.
Key Performance Indicators (KPIs)
  • Insurance verification accuracy rate
  • Eligibility verification turnaround time
  • Patient call response quality and timeliness
  • Voicemail response and routing accuracy.

Work Location, Shift & Schedule
This position is remote (please see remote requirements below). Shifox/Alopex employees work Monday-Friday r according to the business hours of client practices.
Remote Position Requirements:
Reliable and stable Internet - all programs used by Patient Access & Eligibility Specialist are internet based. A quiet and professional work environment suitable for speaking with patients about sensitive information and Protected Health Information (PHI), free of distractions.
Compensation:
Contractors are paid on a monthly basis, see below.
Rate $17.00-$18.00 per hour

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