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Remote Patient Experience Jobs in Tennessee (NOW HIRING)

TeleMate Health

Physician Assistant (PA-C)

Old Hickory, TN · Remote

$100K - $135K/yr

Experience in primary care, internal medicine, family medicine, geriatrics, cardiology, or chronic disease management preferred. * Familiarity with Remote Patient Monitoring (RPM) and Chronic Care ...

Fast Pace Health

Patient Advocate (Remote)

Franklin, TN · On-site +1

$17 - $22.25/hr

We are seeking a highly-skilled, experienced Patient Advocate to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication ...

PharmD Live

Spanish Speaking LPN - Tennessee

Nashville, TN · Remote

$24.75 - $33.75/hr

... Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This role emphasizes ... Fully bilingual in Spanish and English (oral and written). * 2+ years of experience in care ...

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Remote Patient Experience information

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How much do remote patient experience jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote patient experience in Tennessee is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.99 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Tennessee?

The most popular types of Patient Experience jobs in Tennessee are:

What are popular job titles related to Remote Patient Experience jobs in Tennessee?

For Remote Patient Experience jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Tennessee look for?

The top searched job categories for Remote Patient Experience jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Patient Experience jobs?

Cities in Tennessee with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 6% Part Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,695 per year, or $23.9 per hour.

VP, Clinical Operations

Advanced Monitored Caregiving Inc.

Nashville, TN • Remote

Full-time

Posted yesterday

New

Job description

Position Summary

The Vice President, Clinical Operations is responsible for the strategic leadership and operational oversight of AMC Health’s clinical operations supporting Remote Patient Monitoring (RPM) and virtual care programs.

This role ensures the effective delivery of clinical services through optimized workflows, strong operational infrastructure, and collaboration with clinical leadership. The Vice President will drive clinical program performance, support high-quality patient outcomes, and ensure operational scalability as AMC Health continues to expand its virtual care offerings.

The VP will partner closely with Medical Directors, Product, Technology, Data Science, and Client Success teams to support program implementation, clinical workflow optimization, and operational excellence across the organization.

Essential Job Functions

Clinical Operations Leadership

  • Provide leadership and oversight for clinical operations supporting remote patient monitoring and virtual care programs.
  • Develop operational strategies that support scalable clinical program delivery and improved patient outcomes.
  • Ensure clinical operations are aligned with organizational goals and regulatory requirements.
  • Lead initiatives that improve operational efficiency and clinical program performance.

Clinical Program Oversight

  • Oversee the operational implementation and performance of clinical programs across multiple markets.
  • Ensure clinical teams are supported with efficient workflows, processes, and operational resources.
  • Collaborate with medical leadership to support effective care delivery models.
  • Support the expansion and scaling of clinical services as the organization grows.

Clinical Workflow Optimization

  • Evaluate and improve clinical workflows supporting patient monitoring, care coordination, and intervention.
  • Develop standardized operational procedures supporting clinical teams.
  • Identify opportunities to streamline clinical processes and improve efficiency.

Quality & Compliance

  • Ensure alignment with clinical quality standards, regulatory requirements, and organizational policies.
  • Support monitoring of clinical quality indicators and program outcomes.
  • Collaborate with compliance and clinical leadership to ensure regulatory adherence.

Data & Performance Management

  • Establish operational metrics and KPIs supporting clinical program performance.
  • Monitor performance data to identify trends and opportunities for improvement.
  • Partner with Business Intelligence and Data Science teams to develop dashboards and reporting tools.

Technology Integration

  • Support the effective use of care management systems, EHR platforms, and remote patient monitoring technologies.
  • Collaborate with Product and Technology teams to improve system functionality and clinical workflow integration.
  • Promote adoption of digital tools that enhance care delivery and operational efficiency.

Cross-Functional Collaboration

  • Partner with Medical Directors, Product, Technology, Sales, and Client Success teams to ensure successful program delivery.
  • Align clinical operations with product capabilities and client needs.
  • Contribute to strategic initiatives supporting organizational growth.

Competencies Required for the Role

  • Healthcare clinical operations leadership
  • Clinical workflow design and process optimization
  • Strategic thinking and program development
  • Data-driven decision making and operational analytics
  • Cross-functional collaboration and stakeholder management
  • Strong communication and leadership skills
  • Ability to lead distributed teams in a remote environment

Experience, Education & Technical Requirements

  • Minimum 10–12 years of healthcare leadership experience, including clinical operations management.
  • Experience managing care management, population health, telehealth, or remote patient monitoring programs preferred.
  • Demonstrated experience improving clinical workflows and operational performance.
  • Experience leading multi-site or multi-state clinical programs preferred.
  • Strong analytical and operational leadership skills.

Technology Experience

Experience with healthcare technology platforms such as:

  • Electronic Health Records (EHR) or care management systems
  • Remote patient monitoring platforms
  • Clinical workflow and documentation systems
  • Data analytics and reporting platforms (Tableau, Power BI, or similar)

Physical Demands & Work Environment

  • Primarily a sedentary role requiring prolonged computer use and virtual communication.
  • Extensive collaboration with distributed teams in a remote work environment.
  • Occasional travel may be required for leadership meetings or program initiatives.

ADA & Compliance Statement

In accordance with the Americans with Disabilities Act (ADA), this job description outlines the essential functions of the role. Reasonable accommodations may be provided to enable individuals with disabilities to perform these functions.

The incumbent is responsible for complying with all company policies, procedures, and applicable laws and regulations.

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