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Remote Patient Experience Jobs in Kentucky (NOW HIRING)

King's Daughters

Video Monitor Technician I

Ashland, KY · On-site +1

Job Summary Responsible for utilizing remote patient safety audio and video monitoring technology ... All experience must be paid and in the same related field. Part-time and PRN experience will be ...

King's Daughters

Video Monitor Technician I

Ashland, KY · On-site +1

Job Summary Responsible for utilizing remote patient safety audio and video monitoring technology ... All experience must be paid and in the same related field. Part-time and PRN experience will be ...

Legion Health

$50K - $150K/yr

Quality and patient experience are paramount to us. This means recruiting exceptional providers ... This nationwide, remote, part-time contractor opportunity combines predictable flexibility with ...

Valeris

Executive Case Manager (Remote)

Pikeville, KY · Remote

Valeris works on behalf of life sciences companies to improve the patient experience so that ... This is a remote role. Candidates must reside in the state of Kentucky. When you join the team as ...

visionworks

Retail Sales Associate Part Time

Southgate, KY · On-site +1

$9.95 - $13.18/hr

The person takes the patient/customer through the Visionworks experience ensuring their eyewear ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

visionworks

Retail Sales Associate Part Time

Southgate, KY · On-site +1

$9.95 - $13.18/hr

The person takes the patient/customer through the Visionworks experience ensuring their eyewear ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

visionworks

$11.86 - $16.01/hr

The person takes the patient/customer through the Visionworks experience ensuring their eyewear ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

visionworks

$11.86 - $16.01/hr

The person takes the patient/customer through the Visionworks experience ensuring their eyewear ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

visionworks

Sales Lead

Elizabethtown, KY · On-site +1

$11.09 - $14.97/hr

The Third Key personally takes the patient/customer through the Visionworks experience ensuring ... For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP ...

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Remote Patient Experience information

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How much do remote patient experience jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote patient experience in Kentucky is $22.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $23.11 per hour, depending on experience, location, and employer.

What is a remote patient experience?

A Remote Patient Experience job involves supporting patients virtually by assisting with inquiries, appointment scheduling, technical troubleshooting, and overall satisfaction with healthcare services. This role focuses on enhancing patient engagement, addressing concerns, and ensuring seamless communication between patients and healthcare providers. It may involve working with telehealth platforms, patient portals, and customer service tools to improve the overall patient experience. Strong communication skills and empathy are essential for success in this role.

What are some typical challenges faced in a remote patient experience role, and how can they be managed?

A common challenge in a Remote Patient Experience position is building trust and rapport with patients without face-to-face contact, which requires excellent communication and empathy. Remote team members may also navigate complex patient inquiries and coordinate with various departments or providers to resolve issues efficiently. To manage these challenges, leveraging technology for clear communication, staying organized, and having a thorough understanding of healthcare workflows are crucial. Most organizations provide comprehensive training and support to help remote staff deliver seamless care and maintain high patient satisfaction.

What are the key skills and qualifications needed to thrive in the remote patient experience position, and why are they important?

Excelling in a Remote Patient Experience role requires strong customer service abilities, familiarity with healthcare processes, and ideally a background in health administration or a related field. Familiarity with patient communication platforms, CRM systems, telehealth tools, and HIPAA compliance is often necessary. Outstanding listening skills, patience, and the ability to communicate compassionately and clearly help set candidates apart. These competencies are vital for providing positive patient interactions, efficiently addressing concerns, and supporting overall satisfaction in a remote healthcare setting.

What are the most commonly searched types of Patient Experience jobs in Kentucky?

The most popular types of Patient Experience jobs in Kentucky are:

What are popular job titles related to Remote Patient Experience jobs in Kentucky?

For Remote Patient Experience jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Patient Experience jobs in Kentucky look for?

The top searched job categories for Remote Patient Experience jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Patient Experience jobs?

Cities in Kentucky with the most Remote Patient Experience job openings:

Remote Patient Experience jobs near you
Infographic showing various Remote Patient Experience job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,949 per year, or $22.1 per hour.

Triage Licensed Practical Nurse (LPN)

HealthWorks Medical

Paducah, KY • Remote

$25.25 - $34.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Position Summary

The Triage Licensed Practical Nurse (LPN) is responsible for providing timely and compassionate telephone triage support to patients under the direction of a licensed provider. This position serves as a clinical resource by gathering patient information, assessing symptoms within the LPN scope of practice, determining appropriate next steps using established protocols, coordinating with providers, and ensuring accurate documentation within the electronic medical record (EMR).

In addition to telephone triage, the LPN will assist with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Emergency Room (ER) and hospital discharge follow-up to promote continuity of care and improve patient outcomes. This is primarily a desk-based position requiring excellent communication skills, sound clinical judgment, strong organizational abilities, and the capacity to manage multiple priorities in a fast-paced outpatient setting.

Essential Duties and Responsibilities
  • Monitor triage phone queues throughout the day.
  • Assess patient concerns within the LPN scope of practice using approved triage protocols and escalate to the provider when appropriate.
  • Process prescription refill requests according to provider-approved protocols.
  • Respond to patient portal messages as assigned.
  • Complete Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) patient outreach and documentation.
  • Review daily Emergency Room and hospital discharge reports.
  • Perform discharge follow-up calls and coordinate post-discharge appointments.
  • Communicate provider recommendations and care instructions to patients.
  • Coordinate same-day appointments when clinically appropriate.
  • Follow up on outstanding patient concerns until resolution.
  • Accurately document all patient interactions in the electronic medical record (EMR).
  • Maintain patient confidentiality and comply with HIPAA and organizational policies.
  • Collaborate with providers and clinical staff to ensure continuity of patient care.
  • Perform other duties as assigned.
Why You'll Love Working Here

Make a difference in patients' lives every day

‍ Work alongside a supportive, collaborative healthcare team

Opportunities for professional growth and development

A positive workplace culture built on respect, teamwork, and compassion

Outstanding Benefits

Medical, Dental & Vision Insurance

401(k) with Employer Match & Profit Sharing

Paid Vacation & Sick Time

Uniform Allowance

Gym Membership

Employee Clinic Access

Professional Development Opportunities

Required Qualifications
  • Current unrestricted Licensed Practical Nurse (LPN) license.
  • Graduate of an accredited practical nursing program.
  • Minimum of two (2) years of clinical nursing experience preferred.
  • Previous experience in primary care, family medicine, internal medicine, emergency department, urgent care, ambulatory care, or telephone triage preferred.
  • Strong patient assessment and critical thinking skills within the LPN scope of practice.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and work independently.
  • Proficient with electronic medical record (EMR) systems.
Preferred Qualifications
  • Telephone triage experience.
  • Ambulatory care or primary care nursing experience.
  • Experience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), or Transitional Care Management (TCM).
  • Knowledge of evidence-based triage protocols and patient education.
  • Bilingual (English/Spanish) skills are a plus.

Apply