Remote Patient Account Supervisor Jobs (NOW HIRING)

Company Description

What took you so long?! We've been waiting for you. Yep, you read that right. We are looking for you to bring your authentic self to work every day because we know that it's not what you do that makes you different; it's how you do it that makes you truly unique. And we're not just saying it, our people think that too-helping us to be named an Ad Age Best Place to Work in 2022.

We know you are not your resume; we understand you are not your work, and we respect that you are so much more than a job description. You are you.

We're interested in you-are you interested in us? Keep reading, and let us know.

At Razorfish Health, we are fueling the practice of modern medicine. RFH is built for the modern age of medicine. We have a deep commitment to science, technology, and innovation to help health care providers and patients make better connections for better outcomes. Our focus is on future trends and disruptors that will shape how medicine is practiced today, creating a healthier tomorrow.

We support that promise with 300+employees across three office locations in New York City // Philadelphia // Chicago and many remote employees. We have 12 team members with MDs, PharmDs, or PhDs, and 5 of the top 8 pharma companies on our roster. 

Job Description

We are looking for an outstanding Account Supervisor to assist in the development and management of advertising and marketing for major pharmaceutical companies and brands. Our ideal candidate will have experience planning and managing projects with the internal agency team as well as the client brand team. They will have thoroughly mastered the daily tactical elements of the account, actively participate in longer-term strategic planning, and help shape efficiencies across agency departments, including project management and creative.

ABOUT THE CLIENT SERVICES TEAM

As a member of the Client Services (Account) Team, you're an ambassador for the rest of the

agency. We're the first people our clients look to for guidance, and we are committed to make sure the client's needs are always met. We're also the liaisons between the client and the rest of the internal agency team, bridging the gap so information is communicated transparently for all parties. We uphold the mission of RFH by being effective modern medicine advocates.

Responsibilities

• Be responsible for day-to-day business leadership, including strategic input and oversight of tactical development and execution (including internal and client review)
• Provide strategic consultation to the client with support from Director through VP
• Guide internal team (creative team and possibly junior account staff) and the client, ensuring that jobs are done efficiently and are consistent with brand positioning
• Play leading role in development of annual strategy plan, market research, brainstorming, and other strategic activities
• Understand client needs and dynamics
• Serve as a resource for agency partners

Qualifications

• 4-6 years of account management experience within the advertising industry
• Business skills - decision quality, business acumen, dealing with ambiguity
• Planning & results driven, can help drive agency process and deliverables
• Experience in marketing/promotion experience with healthcare brands required
• A demonstrated track record of expanding business with existing customers (upselling) and experience supporting new business pitches preferred

Additional Information

Our Publicis Groupe motto "Viva La Difference" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

#LI-LD3 Compensation Range: USD $75,050.00 - USD $120,159.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/17/2026.Employment Type: FULL_TIME