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Remote Patient Account Supervisor Jobs in Raleigh, NC

Atlantic Medical Management

RCM Coder

Cary, NC · Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... Identify problem accounts and escalate as appropriate. * Write appeals and include ...

AMM Healthcare

RCM Coder

Cary, NC · Remote

$17.25 - $23.25/hr

This is a remote position and candidates must be located in North Carolina. Essential Functions ... Identify problem accounts and escalate as appropriate. * Write appeals and include ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... account coverage Collaborates to ensure continuous improvement of client services and delivery ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

This resource sits within IQVIA's Patient Support Services Center of Excellence and is remote with ... account coverage Collaborates to ensure continuous improvement of client services and delivery ...

IQVIA

Sr. Director, HUB Services

Durham, NC · Remote

$116K - $324K/yr

This remote leadership role offers the opportunity to work with leading pharmaceutical ... As a key member of the leadership team, you will have a direct impact on patient access, client ...

IQVIA

Sr. Director, HUB Services

Durham, NC · Remote

$116K - $324K/yr

This remote leadership role offers the opportunity to work with leading pharmaceutical ... As a key member of the leadership team, you will have a direct impact on patient access, client ...

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Showing results 41-60

All JobsPatient Account Supervisor JobsRemote Patient Account Supervisor JobsRemote Patient Account Supervisor Jobs in Raleigh, NC

Remote Patient Account Supervisor information

See Raleigh, NC salary details

$31.1K

$72.9K

$110.8K

How much do remote patient account supervisor jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote patient account supervisor in Raleigh, NC is $72,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Patient Account Supervisor vs Remote Medical Billing Specialist?

AspectRemote Patient Account SupervisorRemote Medical Billing Specialist
CredentialsTypically requires healthcare management experience, knowledge of billing processes, and sometimes supervisory certificationsUsually requires medical billing certifications and knowledge of billing software
Work EnvironmentSupervises billing teams, manages accounts, and ensures compliance remotelyProcesses and submits insurance claims, reviews billing data remotely
Employer & Industry UsageHospitals, healthcare providers, billing companiesMedical practices, billing companies, healthcare organizations
Search & Comparison IntentUnderstanding supervisory roles in billingFocus on billing tasks and claim processing

The Remote Patient Account Supervisor oversees billing teams and manages patient accounts remotely, requiring supervisory skills and healthcare knowledge. In contrast, the Remote Medical Billing Specialist focuses on processing claims and billing data without supervisory responsibilities. Both roles are essential in healthcare revenue cycle management but differ in scope and responsibilities.

Remote Patient Account Supervisor jobs near you
Infographic showing various Remote Patient Account Supervisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $72,934 per year, or $35.1 per hour.

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

  • Position Title: Epic EHR Helpdesk Analyst 
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).