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Remote Patient Access Representative Jobs in Silver Spring, MD

Remote, United States Date Posted: Jun 2, 2026 Employment Type: Full Time Job ID: R-1980 ... patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies ...

Remote, United States Date Posted: Jun 2, 2026 Employment Type: Full Time Job ID: R-1980 ... patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies ...

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Remote Patient Access Representative information

See Silver Spring, MD salary details

$12

$19

$24

How much do remote patient access representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote patient access representative in Silver Spring, MD is $19.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.88 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What are popular job titles related to Remote Patient Access Representative jobs in Silver Spring, MD?

For Remote Patient Access Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Patient Access Representative jobs in Silver Spring, MD look for?

The top searched job categories for Remote Patient Access Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Patient Access Representative jobs?

Cities near Silver Spring, MD with the most Remote Patient Access Representative job openings:

Infographic showing various Remote Patient Access Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,955 per year, or $19.7 per hour.

Regional Field Director, Therapy Access

United Therapeutics

Washington, DC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

California, US residentsclick here.

The job details are as follows:

Who We Are

We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.

United Therapeutics (Nasdaq:UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter's pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).

The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.

Who You Are

The Regional Field Director, Therapy Access is responsible for leading an assigned region of the United Therapeutics (UT) Therapy Access customer-facing team. The primary objective of this position is to manage daily operations of a team of regional field-based Therapy Access Managers (TAMs) across geographically aligned regions. This role will also be responsible for cross-covering to support HCP request for support on an as needed basis. The TAM team is responsible for providing reimbursement education to the UT franchise in a consistent and compliant manner.

  • Lead a regional team of best-in class Therapy Access Managers to support UT PAH and ILD products. Set the vision and strategy that enables successful achievement of objectives that are compliantly aligned with the Patient Relations Team.
  • Review total HCP engagement trends within their assigned region to help manage request volumes, response efficiency and share market insights gained from HCP requests
  • Coordinate and cross-cover HCP support requests throughout their assigned region on an as needed basis to accommodate for TAM time off, to help resolve complex cases and to address any support gaps that arise
  • Develop and convey a robust set of rules of engagement to interact with HCP customers and UT internal stakeholders in an appropriate and compliant manner
  • Represent patients'/ customers' / stakeholders' concerns, priorities, and needs with internal stakeholders, and develop plans and innovative and compliant solutions to appropriately respond to those needs within their regions
  • Facilitate a culture of accountability and compliance through ongoing cadence discussions with field leaders and internal partners to identify scalable business practices and to problem solve potential access barriers to UT products
  • Work across the Patient Relations Team to assist with resolution of program escalations as required and ensure positive customer experiences
  • Engage with sales leadership to discuss regional trends, challenges, and concerns
  • Anticipate implications to patient access across UT products to allow for compliant proactive education to meet the market need
  • Establish measurable performance parameters and monitor performance against those set parameters
  • Establish and monitor staffing projections and geographic distribution based on anticipated activity levels
  • Perform field ride-alongs to ensure the team is appropriately and compliantly engaging with customers
  • Provide frequent, ongoing performance feedback to all direct reports and foster a team oriented, supportive working environment
  • Actively facilitate the growth and development of team members based on their needs, motivation and business requirements. Provide continual coaching, mentoring, and opportunities for improvement

Minimum Requirements

  • Bachelor's Degree in a relevant discipline, preferably sciences, business, pharmacy, or healthcare with 12+ years of overall pharmaceutical, healthcare, and/or broadened industry experience with focus in reimbursement, contract strategy (if applicable), managed care, sales/marketing or related field or,
  • Master's Degree in a relevant discipline, preferably sciences, business, pharmacy, or healthcare with 10+ years of overall pharmaceutical, healthcare, and/or broadened industry experience with focus in reimbursement, contract strategy (if applicable), managed care, sales/marketing or related field
  • 5+ years of experience in claims reimbursement including:
    • Coverage, coding, billing and payment;
    • Working with medical policy, managed care coverage processes and practices;
    • Deep knowledge and working experience with both public and private payers;
    • Working with Healthcare Practitioners and ancillary staff in a reimbursement role;
    • Knowledge of HUB services to include: financial affordability programs, coordination and communication amongst support coordinators and the TAMs, providing field input for process improvement.
  • Deep market access and health care policy expertise
  • Demonstrated success in execution of launch strategies and plans
  • Experience in Reimbursement, Specialty Pharmacy, Billing and Coding and Payor dynamics
  • Ability to navigate through ambiguous and evolving US healthcare landscape
  • Proven track record of building, developing, and motivating teams
  • Ability to foster team effectiveness within team by sharing knowledge, experience, and information
  • Ability to create an environment of continuous learning where team members feel challenged and engaged
  • Ability to work cross-functionally
  • Highly effective communication and presentation skills
  • Ability to manage greater than 50% travel

Preferred Qualifications

  • 5+ years of experience with leading a regional or local team and managing and collaborating across multiple stakeholders
  • Expertise in therapeutic space, practice dynamics, and common reimbursement and product program support-related needs

Location

United Therapeutics will only consider candidates who currently reside on the East Coast.

The salary range for this position is $171,500 - $245,000 and reflects our good-faith estimate of the compensation for this role at the time of posting. An employee's position within the salary range will be based on factors such as education, qualifications, experience, skills, geographic location, and business needs, as well as other factors permitted by law at the time of posting. This range may be modified in the future based on company and market factors.

At United Therapeutics, our mission and vision are one. We use our enthusiasm, creativity, and persistence to innovate for the unmet medical needs of our patients and to benefit our other stakeholders. We are bold and unconventional. We have fun, we do good.

Eligible employees may participate in the Company's comprehensive benefits suite of programs, including medical / dental / vision / prescription coverage, employee wellness resources, savings plans (401k and ESPP), paid time off & paid parental leave benefits, disability benefits, and more. For additional information on Company benefits, please visit https://www.unither.com/careers/benefits-and-amenities

United Therapeutics Corporation is an Equal Opportunity Employer, including veterans and individuals with disabilities.