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Remote Patient Access Representative Jobs in Bothell, WA

Pierre Strand

Remote Sales Representative

Seattle, WA · On-site +1

Responsibilities of a Sales Representative: * Proactively identifying and engaging potential ... No more cold calling; we provide access to the best leads allowing you to concentrate on closing ...

AO Globe Life

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Remote Inside Sales Representative (Entry Level)

Joliet, IL · Remote

$60K - $80K/yr

Remote Inside Sales Representative 100% Remote | United States & Canada | Full-Time | Training ... Must have reliable internet access * Must have a professional workspace for virtual meetings Ready ...

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How much do remote patient access representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote patient access representative in Bothell, WA is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $23.65 per hour, depending on experience, location, and employer.

What is a remote patient access representative?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What skills and qualifications are needed to be a remote patient access representative?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a remote patient access representative do?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What job categories do people searching Remote Patient Access Representative jobs in Bothell, WA look for? The top searched job categories for Remote Patient Access Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Patient Access Representative jobs? Cities near Bothell, WA with the most Remote Patient Access Representative job openings:
Remote Patient Access Representative jobs near you
Infographic showing various Remote Patient Access Representative job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 25% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,287 per year, or $21.3 per hour.

CONTACT CENTER REPRESENTATIVE - REMOTE

University of Washington

Seattle, WA • On-site, Remote

$33.47/hr

Full-time

Posted 5 days ago

University Of Washington School Of Medicine rating

8.0

Company rating: 8.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

184th of 616 rated colleges and universities

Job description

Job Description
The UW Medicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1))
WORK SCHEDULE
Full Time
Remote
Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly.
DEPARTMENT DESCRIPTION
UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters.
POSITION HIGHLIGHTS
  • High-Volume Call Handling: Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy.
  • Detail-Oriented Scheduling & Support: Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards.
  • Customer Service Excellence: Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality.

PRIMARY JOB RESPONSIBILITIES (duties not limited to)
  • High-volume inbound call handling in a fast-paced contact center
  • Appointment scheduling and registration using electronic systems
  • Insurance eligibility verification and data accuracy
  • Routing calls and taking complete, accurate messages
  • Referral coordination and prior authorization entry in Epic
  • Customer service and issue resolution with empathy and professionalism
  • Collaboration with clinics, Financial Counselors, and Interpreter Services
  • Patient portal support and inquiry resolution
  • Documentation and data updates during scheduling
  • Adherence to performance standards, compliance, and confidentiality

REQUIREMENTS
High school diploma, or equivalent AND One (1) year of general office experience
OR
Experience in customer service, call center environment or problem resolution
OR
Equivalent education/experience
Compensation, Benefits and Position Details
Pay Range Minimum:
$23.41 hourly
Pay Range Maximum:
$33.47 hourly
Other Compensation:
Benefits:
For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
SEIU Local 925 Contact Center
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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