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Remote Patient Access Representative Jobs in Bothell, WA

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

As one integrated health system with the most patient access points in western Washington, our team ... This position has the option to work remote after a 4-week minimum onsite training at the Edmonds ...

Call Center Representative

Edmonds, WA · On-site +1

$17.75 - $22.25/hr

As one integrated health system with the most patient access points in western Washington, our team ... This position has the option to work remote after a 4-week minimum onsite training at the Edmonds ...

Responsibilities of a Sales Representative: * Proactively identifying and engaging potential ... No more cold calling; we provide access to the best leads allowing you to concentrate on closing ...

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Remote Patient Access Representative information

See Bothell, WA salary details

$13

$21

$26

How much do remote patient access representative jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote patient access representative in Bothell, WA is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $23.65 per hour, depending on experience, location, and employer.

What is a Remote Patient Access Representative job?

A Remote Patient Access Representative is responsible for handling patient admissions, insurance verification, appointment scheduling, and other administrative tasks from a remote location. They communicate with patients, healthcare providers, and insurance companies to ensure smooth access to medical services. Strong customer service, attention to detail, and knowledge of medical office procedures are essential for this role. This position typically requires experience in healthcare administration and familiarity with HIPAA regulations.

What are the key skills and qualifications needed to thrive in the Remote Patient Access Representative position, and why are they important?

To thrive as a Remote Patient Access Representative, you need strong customer service skills, attention to detail, and familiarity with insurance verification or healthcare administration, often supported by a high school diploma or equivalent. Experience with patient management systems, electronic health records (EHRs), and knowledge of HIPAA compliance are typically required. Excellent communication, problem-solving abilities, and adaptability in a virtual environment make someone stand out in this position. These skills are essential for accurately assisting patients, managing sensitive information, and ensuring efficient, supportive service in a remote healthcare setting.

What does a typical day look like for a Remote Patient Access Representative?

A typical day for a Remote Patient Access Representative involves answering patient inquiries via phone, email, or online chat, assisting with appointment scheduling, and verifying insurance details. You may interact with different teams, such as billing, clinical staff, and scheduling, to help coordinate patient care and resolve any access issues. Most of your tasks will be completed using secure computer systems and patient databases from your home office. This remote structure allows flexibility, but also requires strong time management and self-motivation to meet productivity and accuracy standards. The role offers a dynamic and patient-focused environment that plays a vital part in a healthcare organization’s operations.

What are popular job titles related to Remote Patient Access Representative jobs in Bothell, WA? For Remote Patient Access Representative jobs in Bothell, WA, the most frequently searched job titles are:
What cities near Bothell, WA are hiring for Remote Patient Access Representative jobs? Cities near Bothell, WA with the most Remote Patient Access Representative job openings:
Infographic showing various Remote Patient Access Representative job openings in Bothell, WA as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 28% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,287 per year, or $21.3 per hour.
Call Center Representative

Call Center Representative

Virginia Mason Medical Center

Edmonds, WA • On-site, Remote

$25.25 - $39.14/hr

Full-time

Re-posted yesterday


Job description


Job Summary and Responsibilities

As our Patient Services Representative, you will help our patients and their families by providing essential operational support and scheduling services, so they can easily access the care they need with a seamless and positive experience.

Every day you will represent VMMC during initial phone contact, answering incoming requests and assisting patients based on their individual needs. You will be expected to schedule, cancel, and reschedule patient appointments by assessing callers' specific needs through probing questions, while maintaining patient confidentiality and simultaneously providing each caller with extraordinary and efficient customer service. You will also communicate efficiently and effectively, both written and verbally, with the clinical care team on behalf of the patient.

To be successful in this role, you must demonstrate a high level of customer service consistent with VMMC's mission, goals, and service standards, and possess exceptional communication and organizational skills.

Please Note:

This position has the option to work remote after a 4-week minimum onsite training at the Edmonds Call Center in Edmonds, WA. The Call Center hours are Monday - Saturday 7:00am - 6:00pm and candidates must be available during these hours.

One application is sufficient, we ask that you do not apply to multiple of the Call Center Representative jobs.

Job Requirements
  • 6 months of office and/or call center, customer service or healthcare experience

  • Familiarity with medical terminology and proficient in Microsoft Office products

  • Previous call center or health care or customer service experience preferred

  • Proven excellent customer service, communication, verbal and written skills with an emphasis on organization and attention to detail

  • Ability to problem solve and multi-task; keep confidences; knowledge of scheduling parameters, insurance concepts and patient registration software

  • Knowledge of VMMC system and providers is necessary to efficiently schedule appointments and answer questions

  • Ability to meet and exceed service components of this position; knowledge of how to handle calls that are emergent in nature

  • Proven computer skills (accessing and navigation of websites with the ability to copy and paste information and basic keyboarding)

  • Demonstrated basic telephone skills (transfer, conference, placing a patient on hold)

  • Excel in a team based environment with a positive attitude; comfortable with ambiguity and the ability to be flexible

Where You'll Work

Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state  CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. 

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.  


Pay Range
$25.25 - $39.14 / hour