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Remote Patch Management Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Oversee patch management, vulnerability remediation, and operational risk controls. * Support ...

First Citizens Bank

Senior Manager IT

Raleigh, NC · On-site +1

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... Oversee patch management, vulnerability remediation, and operational risk controls. * Support ...

WIRB-Copernicus Group (WCG)

Citrix Engineer (Remote)

Cary, NC · On-site +1

$73K - $114K/yr

Cary, NC, Remote Organization: WCG Job Type: Full Time - Regular Description and Requirements ABOUT ... Citrix management, participating in establishing platform standards, capacity planning, patching ...

New

First Citizens Bank

Systems Engineer III

Raleigh, NC · Remote

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... management, including provisioning, patching, compliance, and remediation. Implements proactive ...

First Citizens Bank

Systems Engineer III

Raleigh, NC · Remote

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... management, including provisioning, patching, compliance, and remediation. Implements proactive ...

First Citizens Bank

Senior Cloud Engineer

Raleigh, NC · Remote

$140K - $170K/yr

Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Perform cluster lifecycle management, including upgrades, patching, maintenance, and capacity ...

First Citizens Bank

Senior Cloud Engineer

Raleigh, NC · Remote

$140K - $170K/yr

Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Perform cluster lifecycle management, including upgrades, patching, maintenance, and capacity ...

First Citizens Bank

Principal Cloud Engineer

Raleigh, NC · Remote

$54.25 - $72.50/hr

Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Manage OpenShift cluster lifecycle activities including installation, upgrades, patching, backups ...

First Citizens Bank

Principal Cloud Engineer

Raleigh, NC · Remote

$54.25 - $72.50/hr

Overview This is a remote role open for multiple markets across the United States. We are seeking a ... Manage OpenShift cluster lifecycle activities including installation, upgrades, patching, backups ...

First Citizens Bank

Senior Software Engineer

Raleigh, NC · Remote

$119K - $157K/yr

Overview This is a remote role that may only be hired in the following locations: NC, TX, AZ, GA ... Infrastructure management -Automate the process to provision, configure, and manage infrastructure ...

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All JobsPatch Management JobsRemote Patch Management JobsRemote Patch Management Jobs in Raleigh, NC

Remote Patch Management information

See Raleigh, NC salary details

$40.8K

$99.2K

$115.2K

How much do remote patch management jobs pay per year?

As of Aug 24, 2026, the average yearly pay for remote patch management in Raleigh, NC is $99,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,200.00 and $106,400.00 per year, depending on experience, location, and employer.

What is remote patch management?

Remote patch management is the process of updating and installing software patches and security updates on computers and devices from a remote location. This approach allows IT administrators to ensure that all systems are up to date with the latest security fixes, even when devices are not physically on site. Remote patch management is essential for protecting organizations from vulnerabilities and cyber threats, especially as more employees work from different locations. It also helps maintain compliance with industry regulations and reduces the risk of data breaches.

What are the key skills and qualifications needed to thrive as a remote patch management specialist, and why are they important?

To thrive as a Remote Patch Management Specialist, you need strong knowledge of operating systems, IT security principles, and patch deployment processes, typically supported by a degree in information technology or related certifications like CompTIA Security+ or Microsoft Certified: Security, Compliance, and Identity Fundamentals. Familiarity with patch management tools such as Microsoft SCCM, Ivanti, or ManageEngine, and experience with remote monitoring and management (RMM) systems are essential. Excellent problem-solving, attention to detail, and communication skills help in coordinating with teams and minimizing disruptions during patch deployments. These capabilities ensure systems remain secure and compliant while reducing vulnerabilities across distributed IT environments.

What are some common challenges faced by professionals working in remote patch management, and how can they be addressed?

Professionals in remote patch management often encounter challenges such as coordinating updates across different time zones, ensuring minimal downtime, and handling diverse system configurations. Effective communication with stakeholders and scheduling updates during off-peak hours can help minimize disruptions. Additionally, using automation tools and clear documentation can streamline the patching process and reduce errors, while regular training helps teams stay current with the latest security practices.

What is the difference between Remote Patch Management vs Remote System Administrator?

AspectRemote Patch ManagementRemote System Administrator
Primary RoleFocuses on deploying, testing, and managing software patches and updates across systems remotely.Oversees overall system health, including hardware, software, and network configurations remotely.
Required SkillsKnowledge of patch management tools, operating systems, cybersecurity basics.Broader IT skills, including system configuration, troubleshooting, and network management.
CertificationsCompTIA Security+, Microsoft Certified: Windows Server Fundamentals, ITILCompTIA Network+, Cisco CCNA, Microsoft Certified: Azure Administrator
Work EnvironmentPrimarily remote, focused on software updates across multiple systems.

While both roles involve remote work and IT expertise, Remote Patch Management specializes in software updates and security patches, whereas Remote System Administrators handle comprehensive system and network management. Understanding these differences helps in choosing the right career path or job focus.

What are popular job titles related to Remote Patch Management jobs in Raleigh, NC?

For Remote Patch Management jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Patch Management jobs in Raleigh, NC look for?

The top searched job categories for Remote Patch Management jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Patch Management jobs?

Cities near Raleigh, NC with the most Remote Patch Management job openings:

Remote Patch Management jobs near you

Senior Manager IT

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 16 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 172 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.

The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations


Responsibilities

Leadership & Operational Management

  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations

  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives

  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance

  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1

Skill(s): Previous leadership for technical implementation,

Knowledge of Standard Development Life Cycles (like Waterfall or Agile),

Knowledge of system and data design

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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