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Remote Packet Core Engineer Jobs in Colorado (NOW HIRING)

BETSOL

Telephony Operations Engineer

Broomfield, CO · On-site +1

$70K - $94K/yr

Learn more at betsol.com BETSOL is hiring remote Contact Center / Telephony Operations Engineers to ... Monitor and optimize voice performance (MOS, latency, jitter, packet loss) * Collaborate with ...

New

Betsol

Telephony Operations Engineer

Broomfield, CO · Remote

$70K - $94K/yr

Learn more at betsol.com BETSOL is hiring remote Contact Center / Telephony Operations Engineers to ... Monitor and optimize voice performance (MOS, latency, jitter, packet loss) * Collaborate with ...

New

RTX Corporate

SAP ABAP Full Stack Developer (Remote)

Denver, CO · Remote

$63.25 - $85.75/hr

Utilize clean core extensibility models, including key-user, developer, and side-by-side approaches ... Remote This position is currently designated as remote. However, the successful candidate will be ...

Core Consultants

Civil Project Manager

Englewood, CO · On-site +1

$110K - $150K/yr

Professional Engineer (PE) license -- Colorado PE or ability to obtain within 6 months * 10+ years ... Hybrid schedule (4 office/1 remote) ABOUT CORE Since 2014, CORE has grown into a recognized ...

JCD Staffing

Platform Engineer

Aurora, CO · On-site +1

Denver, CO preferred (Hybrid) | Also open to San Antonio, TX, Brooklyn, NY, or Remote (US-based ... Key Responsibilities: • Own the technical direction and delivery of core platform initiatives • ...

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Remote Packet Core Engineer information

What is a remote packet core engineer?

A Remote Packet Core Engineer is a telecommunications professional responsible for designing, implementing, monitoring, and maintaining the core elements of mobile data networks, such as the Evolved Packet Core (EPC) in LTE or 5G Core in next-generation networks. These engineers often work remotely to support network infrastructure, troubleshoot issues, and optimize network performance to ensure seamless connectivity and data transmission. Their expertise is crucial for mobile service providers aiming to deliver reliable and high-speed wireless services to customers.

What are the key skills and qualifications needed to thrive as a remote packet core engineer, and why are they important?

To thrive as a Remote Packet Core Engineer, you need a strong understanding of mobile core network architectures (such as EPC, 4G/5G), IP networking, and telecommunications protocols, typically supported by a degree in engineering or computer science. Familiarity with tools like Wireshark, Cisco routers, virtualization platforms, and certifications such as CCNP or vendor-specific credentials (e.g., Nokia, Ericsson) is typically required. Excellent problem-solving, communication, and self-management skills are crucial for remote troubleshooting and effective collaboration. These skills and qualifications are essential to ensure reliable network performance, rapid issue resolution, and seamless integration of new technologies in a distributed work environment.

What are some common challenges faced by remote packet core engineers, and how can they be addressed?

Remote Packet Core Engineers often encounter challenges such as troubleshooting complex network issues without physical access to hardware, coordinating across multiple time zones, and maintaining high network performance and reliability. To address these challenges, strong communication skills, proficiency with remote diagnostic tools, and effective collaboration with onsite teams are essential. Proactive monitoring, thorough documentation, and continued learning about evolving network technologies also help in overcoming these obstacles and excelling in the role.

What are popular job titles related to Remote Packet Core Engineer jobs in Colorado?

For Remote Packet Core Engineer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Packet Core Engineer jobs in Colorado look for?

The top searched job categories for Remote Packet Core Engineer jobs in Colorado are:

Remote Packet Core Engineer jobs near you
Infographic showing various Remote Packet Core Engineer job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Telephony Operations Engineer

Broomfield, CO • On-site, Remote

BETSOL
IT Services • 201 - 500 employees
Learn more about BETSOLexternal

$70K - $94K/yr

Full-time

Posted 3 days ago

New

Job description

Company Description
Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL's open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. Learn more at betsol.com
Job Description
BETSOL is hiring remote Contact Center / Telephony Operations Engineers to support an enterprise client's migration off Avaya and Cisco contact center platforms to Five9 CCaaS. You will provide Cisco contact center end-user support and overall ticket management while the client's colleagues transition their skills to Five9. This is a fully remote role; offshore candidates are welcome and must work U.S. business hours, or, where that is not possible, provide overlap until noon Eastern on U.S. business days.
Key Responsibilities
  • Implement and support enterprise voice platforms - primarily Cisco, with some Avaya, Five9, and Microsoft Teams
  • Troubleshoot voice issues (call quality, connectivity, log-in/authentication, endpoints) across multi-vendor environments
  • Perform incident triage, escalation, and root cause analysis using tools such as Wireshark, Aternity, and Nectar
  • Manage ServiceNow queues, ticket documentation, and user support workflows
  • Support carrier integrations, SIP trunking, and telecom lifecycle activities (adds, moves, changes)
  • Monitor and optimize voice performance (MOS, latency, jitter, packet loss)
  • Collaborate with IT, network, vendors, and business teams to deliver and maintain solutions
  • Maintain documentation, call flows, and operational procedures
  • Provide mentoring, knowledge sharing, and operational support in a 24x7 environment
  • Apply AI to proactively identify and resolve voice issues, accelerate diagnostics and resolution, automate ticket triage and self-service workflows, and analyze incident and call-quality trends for continuous improvement

Qualifications
Required Skills & Experience
  • 3-5 years of hands-on support experience across enterprise voice platforms (Cisco, Avaya, Five9, Microsoft Teams)
  • Proficiency with diagnostic and monitoring tools (Wireshark, Aternity, Nectar)
  • ServiceNow ticket and queue management
  • Understanding of SIP trunking, carrier integrations, and voice quality metrics (MOS, latency, jitter, packet loss)
  • Familiarity applying AI and automation to voice operations and support workflows
  • Strong troubleshooting, documentation, and collaboration skills; comfortable in a 24x7 operational environment

Additional Information
All your information will be kept confidential according to EEO guidelines.

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