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Remote Over The Phone Interpreter Jobs in Decatur, GA

Insight Global

Service Desk Specialist

Atlanta, GA · Remote

$18 - $20/hr

REMOTE PR: $18-20 Duration: 6 month C2H Required Skills & Experience - Must be LOCAL to the state ... The candidate responds to service requests and incidents over the phone, via ticketing system, chat ...

Insight Global

Service Desk Analyst

Atlanta, GA · Remote

$17 - $20/hr

REMOTE - but must be local to Georgia Required Skills & Experience - Must be LOCAL to the state of ... The candidate responds to service requests and incidents over the phone, via ticketing system, chat ...

Insurance Solutions

Be Seen First

REMOTE MEDICARE INSURANCE AGENTS WITH LEADS AND SUPPORT

Atlanta, GA · Remote

$70K - $150K/yr

Company Description WE ARE LOOKING FOR VERY ENERGETIC AND MOTIVATED PEOPLE TO HELP SENIORS OVER THE PHONE WITH THEIR INSURANCE. YOU WILL BE ABLE TO SELL IN MULTIPLE STATES AND HAVE LEADS CALLING YOU ...

Symmetry

Remote Insurance Sales Agent

Atlanta, GA · Remote

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this ... All of our agents have the ability to help clients virtually over the phone or in Zoom meetings.

Opus Inspection

Call Center Representative

Atlanta, GA · On-site +1

$15.50/hr

Schedule: Mon-Fri 9a-6p (Primarily remote after 2 weeks of mandatory in-office training) Office ... Professionally interact with inspection station personnel, primarily over the phone, with technical ...

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Remote Over The Phone Interpreter information

See Decatur, GA salary details

$12

$24

$41

How much do remote over the phone interpreter jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote over the phone interpreter in Decatur, GA is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.73 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Over The Phone Interpreters and how can they be managed?

Remote Over The Phone Interpreters often encounter challenges such as managing multiple calls in rapid succession, interpreting complex or unfamiliar terminology, and maintaining accuracy without visual cues. To succeed, interpreters should develop strong note-taking skills, continuously expand their vocabulary in relevant fields, and practice active listening. Establishing a quiet, distraction-free workspace and using a reliable headset also help ensure clear communication and professionalism during calls.

What are the key skills and qualifications needed to thrive as a Remote Over The Phone Interpreter, and why are they important?

To thrive as a Remote Over The Phone Interpreter, you need fluency in at least two languages, strong listening skills, and a solid understanding of both cultures involved, often supported by a relevant certification or interpreter training. Familiarity with telecommunication platforms, call management systems, and terminology databases is typically required. Exceptional active listening, clear verbal communication, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure accurate, confidential, and efficient interpretation, enabling effective communication between parties who do not share a common language.

What are Remote Over The Phone Interpreters?

Remote Over The Phone Interpreters are professionals who facilitate communication between people who speak different languages by interpreting conversations in real time over the phone. They work from remote locations, connecting with clients through call centers or specialized interpretation platforms. This job requires fluency in at least two languages, strong listening skills, and the ability to quickly and accurately translate spoken information. Remote Over The Phone Interpreters are commonly used in healthcare, legal, customer service, and emergency situations to ensure clear and accurate communication.

What is the difference between Remote Over The Phone Interpreter vs Remote Video Interpreter?

AspectRemote Over The Phone InterpreterRemote Video Interpreter
CredentialsLanguage proficiency, certification (e.g., CCHI, NBCMI)Language proficiency, certification (e.g., CCHI, NBCMI), sometimes additional tech training
Work EnvironmentRemote, via phone or headsetRemote, via video conferencing platform
Employer & Industry UsageHealthcare, legal, social servicesHealthcare, legal, social services
Search & Comparison IntentFocus on phone-based interpretation jobsFocus on video-based interpretation jobs

Both roles require language proficiency and relevant certifications. The main difference lies in the work environment: Remote Over The Phone Interpreters work via phone, while Remote Video Interpreters use video platforms. Employers in healthcare, legal, and social services often hire both, but job seekers should choose based on their preferred communication method and technical setup.

What are popular job titles related to Remote Over The Phone Interpreter jobs in Decatur, GA? For Remote Over The Phone Interpreter jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Over The Phone Interpreter jobs in Decatur, GA look for? The top searched job categories for Remote Over The Phone Interpreter jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Over The Phone Interpreter jobs? Cities near Decatur, GA with the most Remote Over The Phone Interpreter job openings:
Remote Over The Phone Interpreter jobs near you
Service Desk Specialist

Service Desk Specialist

Insight Global

Atlanta, GA • Remote

$18 - $20/hr

Contractor

Medical, Dental, Vision

Posted 5 days ago

Job description

Service Desk

Location: REMOTE 
PR: $18-20

Duration: 6 month C2H


Required Skills & Experience
- Must be LOCAL to the state of Georgia 

- 3+ years in a service desk/ IT customer service support role 

- Experience handling major incidents over the phone, chat, and working through tickets 

- Password resets, unlocking accounts, phone issues 

- Customer Service skills (phone presence, friendly personality, etc.) 

- Escalating major issues to Tier 2
Nice to Have Skills & Experience
- ServiceNow experience 

- ITIL 

- Working for a university environment
Job Description
Insight Global is looking for a Service Desk Specialist to support a large University system in Atlanta, GA. This candidate will be joining the Service Desk team as an Analyst with an Account. The team is responsible for handling all major incidents throughout the university. The candidate in this role will be handling support via phone, chat, and tickets. Password resets, unlocking accounts, and dealing with phone issues are some of the most common issues they will be resolving. This team escalates any major issues to the Tier 2 Support Team. The candidate responds to service requests and incidents over the phone, via ticketing system, chat, Zoom and maintains a strong understanding of OIT IT (Information Technology) functions, requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) colleagues This position creates Major Incident Notifications (MINs/SIAs) to resolve issues and assign tickets to IT resources. They recognize patterns of issues and propose solutions to prevent issue recurrence and improve efficiencies. This position alerts SD management and staff resources to provide rapid responses to incidents, problems, and outages. 

Performance Metrics: 

·                     First Call Resolution

·                     Ticket Logging

·                     Request Fulfillment

·                     Knowledge Centered Support

·                     Major Incident Communication

·                     Customer Satisfaction