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Remote Outbound Customer Service Jobs in Wisconsin

Staples, Inc.

Customer Service Representative

Somers, WI · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

New Munster, WI · On-site +1

$17.75 - $24/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Mount Hope, WI · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Benet Lake, WI · On-site +1

$15.75 - $21.25/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Make outbound sales calls to engage customers, expand relationships, and uncover new business ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Make outbound sales calls to engage customers, expand relationships, and uncover new business ...

Staples, Inc.

Customer Service Representative

Glen Haven, WI · On-site +1

$14.50 - $19.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Salem, WI · On-site +1

$17 - $23/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Bristol, WI · On-site +1

$15.25 - $20.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Patch Grove, WI · On-site +1

$15 - $20.50/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Waterford, WI · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Honey Creek, WI · On-site +1

$16.50 - $22.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Lyons, WI · On-site +1

$16 - $21.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Rochester, WI · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Bagley, WI · On-site +1

$14.75 - $20.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Glen Haven, WI · On-site +1

$14.50 - $19.75/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Kenosha, WI · On-site +1

$15.50 - $21.25/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

Staples, Inc.

Customer Service Representative

Kansasville, WI · On-site +1

$15.50 - $21/hr

This position is a minimum of 4 days in office with flexibility for remote work on Fridays. Join a ... Make daily outbound calls to Quill customers who have not placed a recent order to support ...

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All JobsOutbound Customer Service JobsRemote Outbound Customer Service JobsRemote Outbound Customer Service Jobs in Wisconsin

Remote Outbound Customer Service information

What is the difference between Remote Outbound Customer Service vs Remote Inbound Customer Service?

AspectRemote Outbound Customer ServiceRemote Inbound Customer Service
Primary RoleMaking outbound calls to customers, promoting products, or following up on inquiriesHandling incoming customer calls, providing support, and resolving issues
Required SkillsCommunication, persuasion, active listeningActive listening, problem-solving, empathy
Work EnvironmentHome office or call center, remote setup commonHome office or call center, remote setup common
Common CertificationsCustomer service training, sales certificationsCustomer service training, conflict resolution

Remote Outbound Customer Service involves proactively reaching out to customers, often for sales or follow-up, while Remote Inbound Customer Service focuses on responding to incoming customer inquiries and support requests. Both roles require strong communication skills and are commonly performed remotely in call centers or home offices.

What are the most commonly searched types of Outbound Customer Service jobs in Wisconsin?

The most popular types of Outbound Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Remote Outbound Customer Service jobs?

Cities in Wisconsin with the most Remote Outbound Customer Service job openings:

Remote Outbound Customer Service jobs near you

Customer Service Representative

Somers, WI • On-site, Remote

Staples, Inc.
Retail • 10K+ employees
Learn more about Staples, Inc.external

$15.50 - $21.25/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 644 frontline employees who took The Breakroom Quiz

Job description

This position is a minimum of 4 days in office with flexibility for remote work on Fridays.

Join a team that powers everyday impact.

Quill, a Staples company, is looking for a driven Inside Sales Site Development Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This isa great opportunityfor someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to builda strong foundationin business-to-business sales.

Whatyoullbe doing:

  • Make daily outbound calls to Quill customers who have not placed a recent order to support reactivation and revenue growth.
  • Contact prospective customer locations affiliated with managed customer entities toidentifyneeds and conversion opportunities.
  • Accept inbound calls from customers tied to managed accounts and help ensure customer needs are met.
  • Negotiate pricing and process special quotes for customer opportunities.
  • Use customer insights, including order history, to guide quality conversations.
  • Leverage specialized offers and Quills value proposition to help customersplace orders and meet monthly quotasand key metrics.
  • Maintain consistent communication with account managers to share customer trends andpricing solutionopportunities.
  • Partner with sales specialists and support teams toidentifyopportunities beyond traditional office supplies, including furniture, technology, high-value quotes, print, and promotional products.
  • Maintainaccurateand up-to-date activity, pipeline, and customer records in CRM.
  • Apply coaching and feedback from managers and peers to continuously improve sales approach and performance.

What you bring to the table

  • Motivation to build customer relationships that create measurable value and growth.
  • Clear, confident communication with customers and internal partners across calls, follow-up, and solution-focused conversations.
  • Curiosity and strong listening skills to understand customer needs, ask thoughtful questions, and uncover opportunities.
  • A problem-solving mindset with the ability to connect customer needs to relevant products, programs, or solutions.
  • Comfort making outbound calls, engaging customers, and continuing forward after rejection or setbacks.
  • Strong organization, time management, and follow-through when balancing customer conversations, priorities, and activity goals.
  • Adaptability and willingness to learn quickly ascustomerneeds, business priorities, or sales approaches change.
  • A customer-first approach focused on creatinga positive, helpful, and professional experience in every interaction.
  • Collaborative mindset with a willingness to share ideas, apply feedback, and learn from managers, peers, and business partners.

  • Composure and critical thinking when prioritizing next steps, solving customer challenges, and supporting sales goals.

Whatsneeded-Basic Qualifications

  • Associate degree, bachelors degree, or equivalent work experience.

Whatsneeded-Preferred Qualifications

  • 1+ years of experience in sales or service in a business-to-business environment.
  • Experience meeting or exceeding productivity goals, quotas, or sales metrics.
  • Experience using CRM tools, Salesforce.com, or a comparable sales platform.
  • Experience using Microsoft Excel, PowerPoint, and Outlook.

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

At Staples, inclusion is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers expectations through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Required
    Preferred
      Job Industries
      • Customer Service

      What Staples employees say

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      Hours and flexibility

      Workplace

      Get the full story on Breakroom

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      About Staples

      Sourced by ZipRecruiter

      Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

      Industry

      Retail

      Company size

      10,000+ Employees

      Headquarters location

      Framingham, MA, US

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