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Remote Order Processor Jobs in Philadelphia, PA (NOW HIRING)

SUNMED MEDICAL SYSTEMS LLC

Be Seen First

DME Customer Service Representative, Remote

Marlton, NJ · Remote

$18 - $20/hr

SunMED Medical is seeking a compassionate, detail-oriented Customer Service Represetnative to join our Lymphedema/Compression Therapy team. This full-time remote role is ideal for someone who thrives

SUNMED MEDICAL SYSTEMS LLC

Be Seen First

DME Customer Service Representative, Remote

Marlton, NJ · Remote

$18 - $20/hr

SunMED Medical is seeking a compassionate, detail-oriented Customer Service Represetnative to join our Lymphedema/Compression Therapy team. This full-time remote role is ideal for someone who thrives

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms,

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Showing results 1-20

All JobsRemote Order Processor JobsRemote Order Processor Jobs in Philadelphia, PA

Remote Order Processor information

See Philadelphia, PA salary details

$9

$18

$25

How much do remote order processor jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote order processor in Philadelphia, PA is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are some common challenges faced by Remote Order Processors, and how can they be managed effectively?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What are Remote Order Processors?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Order Processor, and why are they important?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.
What are popular job titles related to Remote Order Processor jobs in Philadelphia, PA? For Remote Order Processor jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Order Processor jobs in Philadelphia, PA look for? The top searched job categories for Remote Order Processor jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Order Processor jobs? Cities near Philadelphia, PA with the most Remote Order Processor job openings:
Remote Order Processor jobs near you
Infographic showing various Remote Order Processor job openings in Philadelphia, PA as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 40% In-person, and 60% Remote job distribution, with an average salary of $38,434 per year, or $18.5 per hour.

DME Customer Service Representative, Remote

SUNMED MEDICAL SYSTEMS LLC

Marlton, NJ • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

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Job description

SunMED Medical is seeking a compassionate, detail-oriented Customer Service Represetnative to join our Lymphedema/Compression Therapy team. This full-time remote role is ideal for someone who thrives in a patient-focused environment and has experience in healthcare customer service and Durable Medical Equipment. (DME)

We are looking for someone with a positive attitude, strong communication skills, and a genuine passion for helping patients through the ordering process. Experience with compression garments or lymphedema products is highly valued, but most importantly, we want someone who delivers exceptional customer service and is eager to learn.

Responsibilities

  • Provide outstanding customer service to patients, referral sources, therapists, and healthcare providers.
  • Guide patients and referral sources through the order process with professionalism, empathy, and urgency.
  • Communicate with patients regarding insurance coverage, benefits, and any potential out-of-pocket costs.
  • Process referrals and manage orders through our order management system.
  • Contact providers to obtain required clinical documentation needed to move orders forward.
  • Build and maintain strong relationships with referral sources and business partners.
  • Educate patients and providers on lymphedema and compression therapy products.
  • Create and submit purchase orders to manufacturers via email, fax, or online portals.
  • Collaborate with internal teams to ensure timely and accurate order completion.
  • Maintain accuracy and attention to detail in a fast-paced remote work environment.

Experience

  • Previous experience in healthcare customer service and DME.
  • Compression therapy or lymphedema experience is a plus.
  • Excellent communication and customer service skills, both phone and written.
  • Comfortable discussing insurance coverage and patient financial responsibility.
  • Familiarity with medical terminology.
  • Strong problem-solving skills and a sense of urgency.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Adaptable and comfortable learning new systems and processes.
  • Strong computer skills, including Outlook, Teams, Excel, and remote work platforms.
  • Brightree experience is preferred, but not required - we are happy to train the right candidate with DME experience and strong technical aptitude.
    Compensation will be based on experience, knowledge, and overall qualifications, particularly within DME, compression therapy, and healthcare customer service.

Company Description

SunMED Medical is a nationally accredited provider of specialized medical equipment to patients in the home care setting.
We hold national as well as regional contracts with private insurance carriers as well as Medicare and Medicaid plans.