ZipRecruiter

Log In

2

Remote Order Processor Jobs in Philadelphia, PA (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · On-site +1

$17.25 - $22.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

next page

Showing results 1-20

All JobsOrder Processor JobsRemote Order Processor JobsRemote Order Processor Jobs in Philadelphia, PA

Remote Order Processor information

See Philadelphia, PA salary details

$9

$18

$25

How much do remote order processor jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote order processor in Philadelphia, PA is $18.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Remote Order Processor vs Remote Customer Service Representative?

AspectRemote Order ProcessorRemote Customer Service Representative
CredentialsBasic computer skills, order management software familiarityCommunication skills, customer service experience
Work EnvironmentOrder processing systems, inventory databasesCall centers, chat platforms, email support
Industry UsageRetail, wholesale, logisticsRetail, telecom, tech support
Common Search IntentOrder processing tasks, remote order jobsCustomer support roles, remote service jobs

Remote Order Processors focus on managing and processing customer orders using specialized software, often within retail or logistics industries. Remote Customer Service Representatives handle customer inquiries and support via calls or chats. While both roles require strong communication skills, the primary difference lies in their core responsibilities and work tools.

What are some common challenges faced by Remote Order Processors, and how can they be managed effectively?

Remote Order Processors often encounter challenges such as managing a high volume of orders, ensuring accuracy when entering data, and coordinating efficiently with other departments like shipping or customer service. These challenges can be managed by developing strong organizational skills, utilizing order management software effectively, and maintaining clear communication channels with team members. Staying proactive in resolving discrepancies and regularly reviewing order information also helps minimize errors and keeps processes running smoothly.

What are Remote Order Processors?

Remote Order Processors are professionals who manage customer orders for products or services from a remote location, often working from home. Their responsibilities typically include receiving and reviewing orders, entering order information into computer systems, verifying details for accuracy, and coordinating with other departments to ensure timely delivery. They may also handle customer inquiries related to orders and resolve any issues that arise during the process. Remote Order Processors play a vital role in ensuring a smooth order fulfillment process for businesses operating online or with distributed teams.

What are the key skills and qualifications needed to thrive as a Remote Order Processor, and why are they important?

To thrive as a Remote Order Processor, you need strong attention to detail, organizational skills, and data entry proficiency, often supported by a high school diploma or equivalent. Familiarity with order management systems, ERP software, and basic spreadsheet tools is typically required. Excellent communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a remote environment.
What are popular job titles related to Remote Order Processor jobs in Philadelphia, PA? For Remote Order Processor jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Order Processor jobs in Philadelphia, PA look for? The top searched job categories for Remote Order Processor jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Order Processor jobs? Cities near Philadelphia, PA with the most Remote Order Processor job openings:
Remote Order Processor jobs near you

Durable Medical Equipment CSR - Remote

SUNMED MEDICAL SYSTEMS LLC

Marlton, NJ • Remote

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

SunMED Medical is seeking a detail-oriented, customer-focused professional to join our growing team as a Full-Time Remote Customer Service Representative. If you enjoy helping people, solving problems, and working in a fast-paced healthcare environment, we'd love to hear from you.

In this role, you'll serve as a key point of contact for patients, healthcare providers, and referral sources, helping ensure medical equipment orders are processed accurately and efficiently while delivering an exceptional customer experience.

What You'll Do

Order Management & Coordination

  • Process referrals and manage orders through our Brightree order management system from intake through billing readiness.
  • Review orders for completeness and compliance with insurance and departmental guidelines.
  • Contact providers to obtain missing or incomplete clinical documentation required for order processing.
  • Create purchase orders and submit them to manufacturers via email, fax, or online portals.

Customer Service & Patient Support

  • Provide outstanding service to patients, referral sources, providers, and business partners.
  • Educate customers about Durable Medical Equipment (DME) products and services.
  • Communicate insurance coverage details and explain any potential out-of-pocket expenses to patients.
  • Respond to inquiries professionally and efficiently while maintaining a high level of empathy and care.

Relationship Building

  • Communicate effectively with patients, therapists, physicians, and other healthcare professionals.
  • Develop and maintain positive relationships with referral sources and healthcare partners.
  • Collaborate with internal teams to ensure timely and accurate order fulfillment.

What We're Looking For

Required Qualifications

  • Previous customer service experience, either over the phone or in a face-to-face setting.
  • Comfortable discussing insurance coverage, benefits, and financial responsibility with patients.
  • Strong attention to detail and ability to thrive in a fast-paced environment.
  • Excellent communication, organizational, and time management skills.
  • Ability to multitask, prioritize responsibilities, and meet deadlines.
  • Strong problem-solving skills and a sense of urgency when addressing customer needs.
  • Adaptability and willingness to learn new processes and technologies.

Technical Skills

  • Excellent computer proficiency, including experience working remotely through networked systems and remote access tools.
  • Strong working knowledge of Microsoft Outlook and Teams.
  • More than basic proficiency with Microsoft Excel.
  • Ability to quickly learn and effectively utilize software platforms essential to the role.

Preferred Qualifications

  • Experience using Brightree software.
  • Familiarity with medical terminology.
  • Experience in the healthcare, DME, or medical services industry.

Company Description

SunMED Medical is a nationally accredited provider of specialized medical equipment to patients in the home care setting.
We hold national as well as regional contracts with private insurance carriers as well as Medicare and Medicaid plans.