Remote Order Processor Jobs in Leander, TX (NOW HIRING)

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Meet the Team

Component Central Operations (CCO) supports Cisco's Silicon and Optical supply chains driving business transformation that delivers scalable, profitable growth. Our team's mission is to drive strategic alignment and operational excellence across the organization. We achieve this by applying our expertise in program management, data and analytics, and business architecture. We work in a fast-paced environment collaborating across global teams to enable strategic business outcomes.

Your Impact

The Component Supply Chain end to end Business Architect plays a crucial role in aligning business strategy with technology solutions across all supply chain domains. You will support a group of Business Architects and Business Analysts who analyze business processes, identify areas for improvement, and design optimized workflows to enhance efficiency and productivity. You will work with business leaders to align strategic business goals and work with your team to enable transformation that delivers business outcomes to those goals. You will work with your peers in Program Management, Data & Analytics to deliver capabilities as one integrated team across the core Cisco supply chain functions, supporting Cisco functions, IT, and our partners to align strategy, requirements, architecture, and priorities.

• Defining the transformation roadmap for Component Supply Chain: Aligning across business leaders to prioritize transformation scope.
• Designing and implementing end-to-end supply chain transformations: Crafting strategies that optimize processes, enhance efficiency, and drive business value across the silicon and optics supply chains.
• Using data to inform decisions: Applying advanced analytics to uncover insights, predict trends, and optimize supply chain performance.
• Shaping the future of technology: Contributing to the evolution of Cisco's component supply chain, ensuring we remain at the cutting edge of innovation in an AI driven world.
• Translate business strategy into actionable plans and measurable outcomes.
• Mentor and coach team members to build skills in business architecture methodologies and tools.
• Define, communicate, and maintain business capability models, business process flows, and transformation roadmaps.
• Partner with business owners to prioritize business capabilities and transformation initiatives that drive value and competitive advantage.
• Establish governance and metrics to supervise progress and impact of business architecture activities.
• Facilitate workshops and design thinking sessions to identify business challenges and develop innovative solutions.
• Support continuous improvement by finding opportunities to optimize business processes and capabilities.

Minimum Qualifications

• 15 + years semiconductor experience with hands on experience in at least three of the following domains (Sourcing, Planning, Manufacturing, Fulfillment, Forward & Reverse Logistics, Quality, Inventory Management, Order Management, Product Lifecyle Management),
• 5+ years of experience in business architecture, business transformation or related field driving large transformation programs. Leading systems implementations and/or integrations. Experience in business process design, flow optimization and automation.
• Solid understanding of semiconductor supply chain, supply chain dynamics, and industry-specific technologies. Experience working with Foundry, OSAT, EMS, and 3PL partners to enable and scale the supply chain.
• Expert proficiency in communication and facilitation at a working and executive level along with experience in Project Management, Waterfall, & Agile Methodologies.
• Experience working in and transforming Oracle EBS or Oracle Cloud ERP.

Preferred Qualifications

• BS Degree in Mechanical, Industrial Engineering or Supply Chain Management
• Experience in developing and deploying Generative AI, Agentic AI, and/or ML tools.
• Experience implementing "Control Towers" that provide real-time data across the entire ecosystem.
• Understanding of Lean, Six Sigma, and Total Quality Management (TQM) principles.
• Experience using Six Sigma methods to tackle problems and optimize business processes.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.