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Remote Order Processing Jobs in Baltimore, MD (NOW HIRING)

Bertelsmann-Jobs

Credit Card Associate

Westminster, MD · On-site +1

$38K - $40K/yr

Review and process credit-held orders throughout the day. * Process manual credit card payments ... Remote position with potential hybrid work opportunities. * Collaborative and supportive team ...

New

CareFirst

Business Analyst (Remote)

Baltimore, MD · Remote

... changes to processes, policies and/or information systems are identified, understood, defined ... Participates in development sessions and design reviews in order to ensure design meets user ...

CareFirst

Business Analyst (Remote)

Baltimore, MD · Remote

... changes to processes, policies and/or information systems are identified, understood, defined ... Participates in development sessions and design reviews in order to ensure design meets user ...

CareFirst

Business Analyst (Remote)

Baltimore, MD · Remote

... changes to processes, policies and/or information systems are identified, understood, defined ... Participates in development sessions and design reviews in order to ensure design meets user ...

ABB

Commercial Proposal Engineer

Baltimore, MD · Remote

This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ... Ensure alignment with ABB processes and focus on high-probability, high-profitability opportunities.

AECOM

Commercial Manager

Baltimore, MD · On-site +1

Manage contract modifications, change orders, and claims resolution. * Serve as primary interface ... Support dispute resolution and DRB processes. * Review invoices and deliverables for compliance ...

AECOM

Commercial Manager

Baltimore, MD · On-site +1

Manage contract modifications, change orders, and claims resolution. * Serve as primary interface ... Support dispute resolution and DRB processes. * Review invoices and deliverables for compliance ...

CareFirst

Clinical Appeals Nurse (Remote)

Baltimore, MD · Remote

The Clinical Appeals Nurse utilizes clinical skills and knowledge of all applicable State and Federal rules and regulations that govern the appeal process for Commercial lines of business in order to ...

CareFirst

Product & Delivery Director (Remote)

Baltimore, MD · Remote

$231K - $242K/yr

Establish and maintain governance processes, delivery metrics, and operational excellence standards ... Provides direction, prioritization and motivation to program team staff, in order to manage ...

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Remote Order Processing information

See Baltimore, MD salary details

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How much do remote order processing jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote order processing in Baltimore, MD is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What does a remote order processing do?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What is a remote order processing?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in remote order processing?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are the most commonly searched types of Order Processing jobs in Baltimore, MD? The most popular types of Order Processing jobs in Baltimore, MD are:
What are popular job titles related to Remote Order Processing jobs in Baltimore, MD? For Remote Order Processing jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Remote Order Processing jobs in Baltimore, MD look for? The top searched job categories for Remote Order Processing jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Remote Order Processing jobs? Cities near Baltimore, MD with the most Remote Order Processing job openings:
Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Baltimore, MD as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,845 per year, or $18.2 per hour.

Credit and Collections Associate

Bertelsmann-Jobs

Westminster, MD • On-site, Remote

$40K - $42K/yr

Full-time

Posted 25 days ago

Job description

Company Description
Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at existing Bertelsmann locations in core European countries, North America and China. Become part of the Shared Service Center organization at our Westminster (MD) location. We look forward to your application for this exciting and varied job at one of the world's largest media corporations.
Join us in shaping the world of media, services and education. We offer business challenges and exciting projects in attractive work environments, as well as individual career and development opportunities. Bertelsmann operates in some 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds.
Job Description
Credit & Collections Associate (Remote Opportunity)
We are seeking a detail-oriented Credit & Collections Associate to manage customer accounts, evaluate creditworthiness, monitor outstanding balances, and ensure timely collection of payments. Responsibilities include reviewing credit applications, maintaining accurate account records, resolving billing issues, following up on overdue accounts, and collaborating with internal teams to reduce credit risk.
What You'll Do
As a Credit & Collections Associate, you will:
  • Review and process credit-held orders throughout the day to ensure timely resolution.
  • Respond promptly to customer inquiries received by phone and email.
  • Investigate claims and process appropriate debit, credit, or denial adjustments.
  • Research and resolve internal and external customer account inquiries.
  • Build positive relationships with customers across assigned territories.
  • Maintain accurate account records, payment history, and status updates.
  • Analyze account activity and credit exposure to support informed credit decisions.
  • Assist with account maintenance and documentation for write-offs when necessary.
  • Assess customer financial information to evaluate risk and recommend appropriate actions.
  • Negotiate payment arrangements and account reconciliations within established guidelines.
  • Collaborate with customers to resolve outstanding balances and account discrepancies.
  • Recommend collection strategies, including payment plans, shipment holds, or other actions as appropriate.
  • Escalate complex situations and potential concerns to management when needed.
  • Stay current with technology, tools, and best practices that improve efficiency and customer service.
  • Support additional projects and responsibilities as business needs evolve.

Why Join Us?
  • Remote position with potential hybrid work opportunities.
  • Collaborative and supportive team environment.
  • Opportunities to develop your financial, analytical, and customer service skills.
  • Exposure to a variety of clients and business challenges.
  • Ongoing learning and professional growth opportunities.

The salary range for this position is $40,000-$42,000 per year. Additional compensation may be awarded annually contingent upon the company's results, and at the sole discretion of the company.
Qualifications
What We're Looking For
We're seeking someone who is:
  • A strong communicator with excellent verbal and written communication skills.
  • Customer-focused and skilled at building productive relationships.
  • Has the ability to manage multiple priorities in a fast-paced environment.
  • Comfortable making informed decisions and providing thoughtful recommendations.
  • Has intermediate excel skills, and proficient with Outlook (SAP experience is a bonus).
  • Familiar with credit, collections, and financial account management practices.
  • Knowledgeable of credit and bankruptcy regulations (preferred).
  • Has strong organizational skills with the ability to manage follow-ups, track outstanding items, and maintain timely reminders.

Qualifications
  • High school diploma or equivalent required.
  • Previous experience in collections, accounts receivable, customer service, or other related fields.
  • Have the availability to work Monday through Friday from 8:30AM to 5:00PM EST.

Additional Information
All your information will be kept confidential according to EEO guidelines.
Bertelsmann Global Business Services values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
All your information will be kept confidential according to EEO guidelines.
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