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Remote Order Processing Jobs in Kentucky (NOW HIRING)

Atlas Copco

Identify opportunities to improve processes, reduce order delays, and enhance the overall customer ... Ability to work a hybrid schedule in Louisville, Kentucky (3 days in-office, 2 day remote). In ...

ABB

Service Sales Specialist

KY · Remote

Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Process orders once received and ensure proper handoff to operations. * Gather and report ...

Encompass Health

Remote Pharmacist

Lexington, KY · Remote

$58 - $69.50/hr

Remote Pharmacist Career Opportunity Must be licensed in multiple of the following states: KS, MO ... order & therapy duplications, over-dose range, and renal dosing and follows appropriate process to ...

Encompass Health Corporation

Remote Pharmacist

Lexington, KY · On-site +1

$51.25 - $61.50/hr

Remote Pharmacist Career Opportunity Must be licensed in multiple of the following states: KS, MO ... order & therapy duplications, over-dose range, and renal dosing and follows appropriate process to ...

Sazerac Company

IT Order to Cash Manager

Louisville, KY · On-site +1

... Cash process , including order management, pricing, invoicing, trade promotions, and accounts ... This position can be remote in the following states: AL, AR, DE, DC, FL, GA, IA, IN, KY, LA, MD, ME ...

ForgeFit

Remote Customer Service Specialist

Lexington, KY · On-site +1

$17 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

ForgeFit

Remote Customer Service Specialist

Louisville, KY · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Help customers with orders, shipping questions, product details, and troubleshooting * Track and ...

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Remote Order Processing information

What does a typical day look like for someone working in Remote Order Processing?

A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.

What is a Remote Order Processing job?

A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.

What are the key skills and qualifications needed to thrive in the Remote Order Processing position, and why are they important?

To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.

What are the most commonly searched types of Order Processing jobs in Kentucky? The most popular types of Order Processing jobs in Kentucky are:
What are popular job titles related to Remote Order Processing jobs in Kentucky? For Remote Order Processing jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Order Processing jobs in Kentucky look for? The top searched job categories for Remote Order Processing jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Order Processing jobs? Cities in Kentucky with the most Remote Order Processing job openings:
Remote Order Processing jobs near you
Infographic showing various Remote Order Processing job openings in Kentucky as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Service Support Specialist

Atlas Copco

On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Atlas Copco rating

8.3

Company rating: 8.3 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

87th of 419 rated machine equipment manufacturers

Job description

Your role
At Atlas Copco, we value your work and who you are. As a global technology leader with over 150 years of innovation, we're committed to making a positive impact on industries and communities. Join a team where dedication, creativity, and growth drive everything we do.
Are You Our Next Service Support Specialist?
If you thrive in a customer service environment and enjoy problem-solving, this is the role for you!Atlas Copco is seeking a dedicated Service Support Specialist to play a key role in assisting our external customers with inquiries and resolving issues related to product orders. This position involves coordinating work requests with our Repair Centers and ensuring seamless order processing.
How You'll Make an Impact:
  • Create and manage service work orders by reviewing quotes and purchase orders for accuracy and ensuring all information is properly entered into our internal systems.
  • Perform final reviews of completed work orders, ensuring documentation is accurate and customer invoices are generated in a timely manner.
  • Serve as a key point of contact for customers, providing prompt, professional communication and status updates throughout the service process.
  • Develop expertise in Atlas Copco's service management systems, including Spirit and SAP, to support efficient order processing and issue resolution.
  • Build strong relationships with customers, vendors, and internal teams to ensure a seamless service experience and high levels of customer satisfaction.
  • Monitor open service orders and proactively follow up to ensure jobs progress efficiently and unresolved issues are addressed in a timely manner.
  • Coordinate with local and international vendors to track parts availability, expedite deliveries, and minimize delays to customer orders.
  • Request and maintain new part number creation within SAP and Spirit to support service operations.
  • Maintain detailed and accurate documentation within service systems to ensure visibility, consistency, and efficient workflow management.
  • Partner closely with internal teams to resolve discrepancies, communicate updates, and keep orders moving forward.
  • Identify opportunities to improve processes, reduce order delays, and enhance the overall customer experience.

You will report directly to the Service Support Manager and work a schedule of Monday through Friday 7:30am-3:30pm. This hybrid position requires you to work out of the Louisville office 3 days a week, with 2 days a week remotely.
To succeed, you will need
  • 3+ years of experience in customer service, order management, service coordination, logistics, or a related support role.
  • Experience working with SAP, ERP systems, CRM platforms, or other business systems used to manage orders, inventory, and customer information.
  • Strong attention to detail with the ability to accurately process quotes, purchase orders, work orders, and invoices.
  • Excellent verbal and written communication skills, with the ability to provide timely, professional updates to both internal and external customers.
  • Strong organizational and time-management skills, with the ability to prioritize multiple tasks and follow through on open issues.
  • A proactive, problem-solving mindset with the ability to identify discrepancies, investigate issues, and drive resolution.
  • Proficiency with Microsoft Office, including Outlook
  • A customer-first approach and a commitment to delivering a positive service experience.
  • Ability to work effectively in a collaborative, cross-functional environment while building strong relationships with customers, vendors, and internal stakeholders.
  • Ability to work a hybrid schedule in Louisville, Kentucky (3 days in-office, 2 day remote).
In return, we offer
At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:
  • Professional Development: Opportunities for growth, training, and career advancement.
  • Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
  • Financial Security: 401(k) with up to 6% company match.
  • Family Support: Paid Maternity & Paternity Leave.
  • Wellness Perks: Gym, Education, and Health Reimbursements.
  • Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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