... order to provide clients and advisors with exceptional service. * Act as management escalation point for escalated calls * Support all Customer Contact Center process including but not limited to ...
... order to provide clients and advisors with exceptional service. * Act as management escalation point for escalated calls * Support all Customer Contact Center process including but not limited to ...
... order to provide clients and advisors with exceptional service. * Act as management escalation point for escalated calls * Support all Customer Contact Center process including but not limited to ...
Quick apply
... order to provide clients and advisors with exceptional service. * Act as management escalation point for escalated calls * Support all Customer Contact Center process including but not limited to ...
Bilingual Healthcare Customer Service Representative - Remote Florida
Tallahassee, FL · Remote
$37K - $41K/yr
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded ... In order to effectively work as a teleworker with Gainwell, employees Broadband Internet ...
Bilingual Healthcare Customer Service Representative - Remote Florida
Tallahassee, FL · Remote
$37K - $41K/yr
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded ... In order to effectively work as a teleworker with Gainwell, employees Broadband Internet ...
Bilingual Healthcare Customer Service Representative - Remote Florida
Tallahassee, FL · On-site +1
$37K - $41K/yr
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded ... In order to effectively work as a teleworker with Gainwell, employees Broadband Internet ...
Bilingual Healthcare Customer Service Representative - Remote Florida
Tallahassee, FL · On-site +1
$37K - $41K/yr
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded ... In order to effectively work as a teleworker with Gainwell, employees Broadband Internet ...
Bilingual Healthcare Customer Service Representative - Remote Florida
Tallahassee, FL · Remote
$37K - $41K/yr
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded ... In order to effectively work as a teleworker with Gainwell, employees Broadband Internet ...
Bilingual Healthcare Customer Service Representative - Remote Florida
Tallahassee, FL · Remote
$37K - $41K/yr
Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded ... In order to effectively work as a teleworker with Gainwell, employees Broadband Internet ...
Remote Customer Service Representative - Travel
Panama City, FL · Remote
$14.25 - $19.50/hr
... process. This opportunity is ideal for individuals who enjoy helping others, communicate ... The ability to work independently in a remote setting * Comfort using email, online platforms, and ...
Remote Customer Service Representative - Travel
Panama City, FL · Remote
$14.25 - $19.50/hr
... process. This opportunity is ideal for individuals who enjoy helping others, communicate ... The ability to work independently in a remote setting * Comfort using email, online platforms, and ...
Customer Service Representative - Travel (Remote)
Tampa, FL · Remote
$15 - $20.50/hr
... process. This opportunity is well suited for individuals who enjoy helping others, have strong ... Ability to work independently in a remote environment * Comfortable using email, online platforms ...
Customer Service Representative - Travel (Remote)
Tampa, FL · Remote
$15 - $20.50/hr
... process. This opportunity is well suited for individuals who enjoy helping others, have strong ... Ability to work independently in a remote environment * Comfortable using email, online platforms ...
Remote Customer Service Benefits Rep
Jacksonville, FL · On-site +1
$90K - $120K/yr
AO Globe Life is actively hiring Remote Client Support Specialists to assist families and ... Support clients throughout the enrollment process * Maintain accurate and organized digital records
Remote Customer Service Benefits Rep
Jacksonville, FL · On-site +1
$90K - $120K/yr
AO Globe Life is actively hiring Remote Client Support Specialists to assist families and ... Support clients throughout the enrollment process * Maintain accurate and organized digital records
Director of Client Development - Remote
Boca Raton, FL · On-site +1
$200K/yr
Meet or exceed all relevant goals and KPIs for making contacts, securing new job orders and filling ... Deliver outstanding levels of client service throughout the process, including timely and ...
Director of Client Development - Remote
Boca Raton, FL · On-site +1
$200K/yr
Meet or exceed all relevant goals and KPIs for making contacts, securing new job orders and filling ... Deliver outstanding levels of client service throughout the process, including timely and ...
Director of Business Development - Remote
Boca Raton, FL · On-site +1
$200K/yr
Meet or exceed all relevant goals and KPIs for making contacts, securing new job orders and filling ... Deliver outstanding levels of client service throughout the process, including timely and ...
Director of Business Development - Remote
Boca Raton, FL · On-site +1
$200K/yr
Meet or exceed all relevant goals and KPIs for making contacts, securing new job orders and filling ... Deliver outstanding levels of client service throughout the process, including timely and ...
Remote Contact Center Supervisor
Fort Lauderdale, FL · On-site +1
... order to provide clients and advisors with exceptional service. * Act as management escalation point for escalated calls * Support all Customer Contact Center process including but not limited to ...
Remote Contact Center Supervisor
Fort Lauderdale, FL · On-site +1
... order to provide clients and advisors with exceptional service. * Act as management escalation point for escalated calls * Support all Customer Contact Center process including but not limited to ...
Remote- Customer Experience Service
Jacksonville, FL · Remote
$14.75 - $20.25/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Jacksonville, FL · Remote
$14.75 - $20.25/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Orlando, FL · Remote
$15 - $20.25/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Orlando, FL · Remote
$15 - $20.25/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Tampa, FL · Remote
$15 - $20.50/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Tampa, FL · Remote
$15 - $20.50/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Client Experience Specialist (Remote)
Fort Lauderdale, FL · Remote
$16.25 - $21.50/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Client Experience Specialist (Remote)
Fort Lauderdale, FL · Remote
$16.25 - $21.50/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Client Experience Specialist (Remote)
Tampa, FL · Remote
$15.50 - $20.50/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Client Experience Specialist (Remote)
Tampa, FL · Remote
$15.50 - $20.50/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Miami, FL · Remote
$15.25 - $20.75/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Remote- Customer Experience Service
Miami, FL · Remote
$15.25 - $20.75/hr
... processes, timelines, and requirements. • Coordinate and confirm service details and client ... Benefits • Remote position with flexible scheduling options. • Structured onboarding and ...
Job Title: Sr SAP Functional SAP MII/ME Consultant - Remote
Jacksonville, FL · On-site +1
$75 - $90/hr
Configure and design SAP ME processes tailored to A&D operations, including complex routings ... orders, data collections, and non-conformance management. * As-Is / To-Be Analysis: Evaluate the ...
Job Title: Sr SAP Functional SAP MII/ME Consultant - Remote
Jacksonville, FL · On-site +1
$75 - $90/hr
Configure and design SAP ME processes tailored to A&D operations, including complex routings ... orders, data collections, and non-conformance management. * As-Is / To-Be Analysis: Evaluate the ...
Online Client Care CSR Representative - Remote
Defuniak Springs, FL · On-site +1
$90K - $120K/yr
AO Globe Life is expanding its fully remote, mission-driven team and hiring Remote Client Support ... Provide responsive client support throughout the process * Participate in mentorship programs ...
Online Client Care CSR Representative - Remote
Defuniak Springs, FL · On-site +1
$90K - $120K/yr
AO Globe Life is expanding its fully remote, mission-driven team and hiring Remote Client Support ... Provide responsive client support throughout the process * Participate in mentorship programs ...
Fully REMOTE Starter Customer Service
Jacksonville, FL · On-site +1
$13.75 - $18.75/hr
Fully REMOTE Customer Service Company: AO (American Income Division) Work Arrangement: 100% Remote ... Quiet, professional workspace Interview Process Qualified candidates will complete a brief career ...
New
Fully REMOTE Starter Customer Service
Jacksonville, FL · On-site +1
$13.75 - $18.75/hr
Fully REMOTE Customer Service Company: AO (American Income Division) Work Arrangement: 100% Remote ... Quiet, professional workspace Interview Process Qualified candidates will complete a brief career ...
New
Remote Order Processing information
What does a remote order processing do?
A typical day in Remote Order Processing involves reviewing and entering customer orders into order management systems, verifying details for accuracy, and resolving any discrepancies through communication with customers or internal teams. You may also be responsible for updating order statuses, coordinating with warehouse or shipping departments, and addressing order-related inquiries via email or phone. While the work is generally independent, collaboration with sales, logistics, and customer service teams is common. Effective multitasking and time management are key, as you’ll often juggle several orders or requests at once. This role suits those who enjoy structured responsibilities and direct impact on customer satisfaction.
What is a remote order processing?
A Remote Order Processing job involves handling customer orders from a remote location. Responsibilities may include entering orders into a system, verifying order details, processing payments, and ensuring timely fulfillment. This role often requires strong attention to detail, good communication skills, and familiarity with order management software. Many businesses, such as e-commerce companies and retail suppliers, hire remote order processors to streamline operations. It is a crucial role that helps ensure customer satisfaction and efficient order fulfillment.
What are the key skills and qualifications needed to thrive in remote order processing?
To thrive in Remote Order Processing, strong attention to detail, organizational skills, and experience with order management or data entry are essential, often supported by a high school diploma or equivalent. Proficiency with common order processing platforms (such as SAP, Oracle, or Shopify), CRM tools, and basic spreadsheet software is typically required. Excellent communication skills, problem-solving ability, and reliability help set candidates apart in this remote environment. These skills and qualities ensure accurate, efficient order fulfillment, customer satisfaction, and seamless collaboration with internal teams.
- First Responder Remote
- Contract Remote Chief Medical Officer
- Night Shift Remote Patient Access Representative
- Part Time Remote Process Simulation Engineer
- Night Shift Remote Debt Settlement
- Remote Work From Home Odor Tester
- Remote Overnight Customer Service Representative
- Remote Monitor Tech
- Remote Work From Home Tasker
- Remote Online Order Processing

Full-time
Re-posted 27 days ago
Hotwire Communications rating
8.3
Based on 25 frontline employees who took The Breakroom Quiz
18th of 97 rated telecommunications companies
Job description
The Contact Center Supervisor is responsible for overseeing and managing a group of customer engagement specialists on-site or remote. This position will consistently ensure that the highest level of service is provided to our customers.
RESPONSIBILITIES:
- Lead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs.
- Provide coaching and mentoring to team to create and foster engagement, as well as a high- performance culture.
- Oversee the accurate review and completion of escalated work items and working with other departments to ensure timely resolution.
- Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through
- Monitor team members email and department communication to ensure proper feedback is provided as necessary.
- Analyze and identify opportunities through call monitoring and escalation trends to enhance the customer experience
- Review the performance of staff, identifying training needs and partnering with internal Training & Quality team to implement training opportunities for new and existing team members
- Partner with management to identify areas of opportunity to improve the customer experience
- Work closely with our partners and internal areas to identify and resolve issues in order to provide clients and advisors with exceptional service.
- Act as management escalation point for escalated calls
- Support all Customer Contact Center process including but not limited to schedule adherence, department and CES metrics, scorecards, quality assurance, etc., You must maintain a system for providing feedback to agents on a bi-monthly and monthly basis.
- Keep abreast of new company products, services and procedures to ensure thorough team communication.
- Maintain positive department morale through, subordinate feedback and establishes promotions, contest, events, etc. to keep a positive work environment.
- Work with management on Customer Contact Center initiatives.
- Appropriately escalate customer dissatisfaction with call center leadership team.
- Other duties as assigned by Supervisor.
MINIMUM QUALIFICATIONS:
- Demonstrated ability and experience in providing leadership and motivation
- Working knowledge of Call Centers concepts, practices and procedures
- Knowledge of cable and telecommunications products and services
- At least 2 years’ experience in call center and customer service center role
- At least one year of AMDOCS experience strongly preferred
- Superior customer service delivery skills
- Focused, driven to achieve
- Ability to work a flexible schedule that includes, days, evenings, weekends and holidays
What Hotwire Communications employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom