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Remote Order Management Jobs in Madison, WI (NOW HIRING)

Remote Customer Service Specialist

Madison, WI ยท On-site +1

$17.25 - $22.75/hr

Help customers with orders, shipping questions, product details, and troubleshooting * Track and ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Remote Customer Service Representative

Madison, WI ยท On-site +1

$16.25 - $22/hr

Those calls will require processing of orders, updating accounts, updating records, effective ... time management in a home office setting. * Customer service experience: Minimum 1 year in a ...

You will manage customer expectations through conflict resolution skills, secure customer orders ... Interfacing with assigned management and support personnel as necessary for consistent, open ...

You will manage customer expectations through conflict resolution skills, secure customer orders ... Interfacing with assigned management and support personnel as necessary for consistent, open ...

This is a remote position, also referred to as virtual or work from home. Job Information The ... Role & Responsibility Strategic Territory Management: * Develop and execute annual district ...

Project Manager

Madison, WI ยท On-site +1

Manage change orders, billing milestones, and financial reporting * Ensure profitability targets ... Combination of office, remote, and field-based work at project sites * .Travel required (25-50 ...

Senior IT Security Analyst

Madison, WI ยท On-site +1

$90K - $115K/yr

... management, compliance tracking, and reporting. This Senior Analyst combines deep knowledge of ... S econdary consideration will be given to remote candidates in Wisconsin, Illinois, Michigan ...

Inside Sales Representative

Madison, WI ยท On-site +1

$21 - $21.50/hr

Onsite in Madison, WI, remote, or hybrid work arrangements available * High-volume phone and email ... Ability to quote and process orders accurately * CRM/ERP experience (Salesforce preferred) * Strong ...

Inside Sales Representative

Madison, WI ยท On-site +1

$20 - $21/hr

Onsite in Madison, WI, remote, or hybrid work arrangements available * High-volume phone and email ... Ability to quote and process orders accurately * CRM/ERP experience (Salesforce preferred) * Strong ...

Legal Associate - OLR

Madison, WI ยท On-site +1

$55K - $66K/yr

Certain positions with this Department may allow remote work for a portion of their work schedule ... managing filings (complaints, motions, subpoenas, briefs, and orders) and organizing exhibits and ...

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Remote Order Management information

See Madison, WI salary details

$13

$24

$41

How much do remote order management jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote order management in Madison, WI is $24.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.19 per hour, depending on experience, location, and employer.

What is remote order management?

A Remote Order Management job involves overseeing and processing customer orders from a remote location. Responsibilities typically include order entry, tracking shipments, resolving discrepancies, and coordinating with suppliers or internal teams. Strong communication, attention to detail, and familiarity with order management software are often required. This role helps ensure a smooth purchasing experience for customers while optimizing order fulfillment processes.

What skills and qualifications are needed for remote order management?

To thrive as a Remote Order Management professional, you should have strong organizational skills, attention to detail, and experience in supply chain or customer service roles, often supported by a relevant degree or equivalent experience. Familiarity with order management software, ERP systems, and CRM tools is typically required, and certifications in logistics or supply chain can be advantageous. Exceptional communication, problem-solving abilities, and time management help you excel in coordinating orders and resolving issues remotely. These skills ensure accurate and timely order processing, positive customer experiences, and efficient collaboration with team members across locations.

What are the main challenges in remote order management and how can they be overcome?

One of the main challenges in Remote Order Management is coordinating efficiently with cross-functional teams and customers without face-to-face interaction, which requires clear communication and proactive follow-up. Managing multiple orders simultaneously while remaining accurate and meeting tight deadlines can also present difficulties, especially during peak seasons. To succeed, professionals use digital tools to track orders, maintain meticulous records, and set clear priorities. Staying organized and adaptable allows you to overcome obstacles and ensure a smooth, reliable order fulfillment process from a remote setting.

What are popular job titles related to Remote Order Management jobs in Madison, WI?

For Remote Order Management jobs in Madison, WI, the most frequently searched job titles are:

What cities near Madison, WI are hiring for Remote Order Management jobs?

Cities near Madison, WI with the most Remote Order Management job openings:

Infographic showing various Remote Order Management job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $50,096 per year, or $24.1 per hour.

Remote Customer Service Specialist

Madison, WI โ€ข On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.