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Remote Order Management Specialist Jobs in Indiana

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Remote Order Management Specialist information

What does a remote order management specialist do?

A Remote Order Management Specialist oversees the processing of customer orders from receipt to delivery, ensuring accuracy and timely fulfillment. They communicate with customers, suppliers, and internal teams to resolve any issues related to orders, shipments, or inventory. Working remotely, they use digital platforms to track orders, update records, and maintain a high level of customer satisfaction. Attention to detail, strong organizational skills, and proficiency with order management software are essential for this role.

What are the key skills and qualifications needed to thrive as a remote order management specialist, and why are they important?

To thrive as a Remote Order Management Specialist, you need strong organizational skills, attention to detail, and experience in order processing, typically supported by a background in business administration or supply chain management. Familiarity with order management systems (OMS), ERP software like SAP or Oracle, and CRM platforms is essential. Excellent written communication, problem-solving abilities, and time management help you stand out in this position. These skills are critical for ensuring accurate, timely order fulfillment and maintaining high customer satisfaction in a virtual work environment.

What are some common challenges faced by remote order management specialists, and how can they be addressed?

Remote Order Management Specialists often encounter challenges such as coordinating effectively across time zones, managing high volumes of orders during peak periods, and maintaining clear communication with logistics partners and customers. To address these issues, it's important to develop strong organizational skills, utilize reliable order management software, and proactively set expectations with both internal teams and clients. Regular virtual check-ins and clear documentation can also help ensure smooth workflows and timely order fulfillment.

What is the difference between Remote Order Management Specialist vs Remote Customer Service Representative?

AspectRemote Order Management SpecialistRemote Customer Service Representative
Primary RoleManage and process customer orders, track shipments, and resolve order-related issuesHandle customer inquiries, provide product information, and resolve service issues
Required SkillsOrder processing, inventory management, communication skillsCommunication, problem-solving, product knowledge
Work EnvironmentOrder processing systems, CRM software, logistics platformsCall centers, chat platforms, email support tools
Common CertificationsNone specific, logistics or supply chain certifications may helpCustomer service certifications (e.g., CCSP) optional

The main difference is that Remote Order Management Specialists focus on processing and tracking customer orders, while Remote Customer Service Representatives handle general customer inquiries and support. Both roles require strong communication skills but differ in their specific responsibilities and tools used.

What are popular job titles related to Remote Order Management Specialist jobs in Indiana?

For Remote Order Management Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Order Management Specialist jobs in Indiana look for?

The top searched job categories for Remote Order Management Specialist jobs in Indiana are:

What cities in Indiana are hiring for Remote Order Management Specialist jobs?

Cities in Indiana with the most Remote Order Management Specialist job openings:

Infographic showing various Remote Order Management Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Project Subcontracts Specialist (solar renewables)

MasTec Inc

Indianapolis, IN • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 156 frontline employees who took The Breakroom Quiz

34th of 80 rated construction


Job description

Overview

Responsible for onsite administration and management of subcontract agreements during the execution of utility-scale solar or wind construction projects. The Project Subcontracts Specialist serves as the primary commercial and contractual point of contact for subcontractors, working closely with Project Management, Construction, Procurement, Commercial, and Legal teams to ensure subcontractor compliance, performance management, contract administration, change order management, claims resolution, and risk mitigation throughout project execution.

This position is project-site based and plays a critical role in ensuring subcontractors meet contractual, commercial, safety, quality, schedule, and performance requirements. The Project Subcontracts Specialist supports successful project delivery by proactively identifying and managing subcontract risks, administering contractual obligations, resolving disputes, and fostering productive subcontractor relationships.

Location & Travel Details: This role can be remote or located in one of our corporate offices: Dallas-TX, Fargo-ND, Indianapolis-IN or Phoenix, AZ. This position require 50% travel. If located near a corporate office the role will be required to work in the office. 

Company Overview

MasTec Renewables, comprised of Wanzek Construction, IEA Constructors, and White Construction, combines over 20 years of experience in renewable energy construction. Depending on your position and project, you may work for one or more of our companies over your career with us. Join one of the largest construction firms in the country (Engineering News-Record [ENR]: #1 in Power, #17 Top 50 Domestic Heavy Contractors, #20 Transportation Contractor). 

We embrace diverse perspectives among our employees and across all levels of our business, including our suppliers, community partners, and clients. We have built a multidimensional workforce that brings valuable differences in perspectives, work ethics, and approaches to our organization. By collaborating across departments, we foster innovation and encourage everyone—from interns to executives—to share their ideas and make an impact. Our goal is to create a respectful work environment where all employees feel valued, included, and empowered to become innovative leaders in our industry.

The MasTec Renewables market sector is part of the MasTec Clean Energy & Infrastructure business segment. MasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. Our renewables sector focuses on solar, wind and battery storage. Sustainability and safety are foundational to our culture and influence everything we do. 

MasTec, a minority-owned Fortune 500 company, has shaped the construction industry for more than 90 years. With over 35,000 employees and 400 offices nationwide, we provide flexibility and career growth in dynamic work environments. 


Responsibilities
  • Administer subcontract agreements for utility-scale solar or wind construction projects from mobilization through project closeout
  • Serve as the primary onsite commercial representative for subcontractors assigned to the project
  • Monitor subcontractor compliance with contractual obligations, scope requirements, schedule milestones, and commercial terms
  • Proactively identify risk and propose strategies to reduce threats and maximize opportunities
  • Draft, review, and issue contractual notices related to performance deficiencies, delays, disruptions, safety violations, scope changes, and other contract matters
  • Collaborate with Project Management and Construction teams to identify, document, and evaluate subcontractor change events and claims
  • Manage subcontract change order processes including scope validation, pricing reviews, negotiation support, approvals, and execution
  • Track subcontractor commercial performance, earned value, contract balances, pending changes, back charges, and claims
  • Lead commercial meetings with subcontractors to review contract compliance, progress, issues, and risk mitigation actions
  • Support resolution of subcontract disputes and participate in negotiations involving schedule impacts, productivity issues, and commercial claims
  • Coordinate with Procurement, Commercial, Legal, and Project Controls teams to ensure consistent contract administration practices
  • Assist project leadership in identifying and mitigating contractual and commercial risks associated with subcontractor performance
  • Support project closeout activities including final account reconciliation, punch list completion, warranties, lien releases, and subcontract closeout documentation
  • Capture subcontract administration lessons learned and support continuous improvement initiatives
  • Other duties as assigned

Qualifications

Work Experience and Education

  • Bachelor's degree in Construction Management, Business, Engineering, or related discipline; or equivalent combination of education and experience
  • Five+ years of experience administering construction subcontracts on large industrial, energy, infrastructure, renewable energy, or EPC projects
  • Three+ years of field-based or project-site contract/subcontract management experience
  • Experience supporting utility-scale renewable energy projects preferred
  • Experience with subcontract negotiations, change management, claims administration, and dispute resolution
  • Experience using Procore, Viewpoint Vista, Oracle, or similar construction management systems

Knowledge, Skills and Abilities

  • Strong knowledge of construction contract requirements, contract change conditions, claims analysis and negotiations, change order cost estimates, and time impact analyses
  • Extensive knowledge of subcontract administration, subcontractor performance management, and commercial risk mitigation
  • Strong understanding of EPC project delivery and renewable energy construction contracting practices
  • Experience managing subcontractor change orders, claims, and back-charge processes
  • Knowledge of utility-scale construction scopes including civil, pile installation, mechanical installation, electrical installation, collector systems, and commissioning activities
  • Ability to analyze contract language and evaluate schedule and cost impacts resulting from subcontractor-related issues
  • Strong negotiation, conflict resolution, and stakeholder management skills
  • Ability to work effectively in a fast-paced field construction environment with multiple subcontractors and competing priorities

What's in it for You

Financial Wellbeing

  • Compensation $87,500-$136,000 / year, commensurate with experience

  • Competitive pay with ongoing performance review and merit increase

  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)

  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children

  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount

  • Discounted National Gym Membership Network

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave

  • Military Leave, including Benefits Continuation

  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment

  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage

  • Emergency Travel Assistance Program

  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recruiter email addresses end in @mastec.com or @talent.icims.com. If you suspect you are the target of a scam, we advise you to contact your local law enforcement agency and report fraud at https://reportfraud.ftc.gov/.

MasTec Clean Energy & Infrastructure and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

#LI-KM1

#LI-Remote

Qualifications:

Work Experience and Education

  • Bachelor's degree in Construction Management, Business, Engineering, or related discipline; or equivalent combination of education and experience
  • Five+ years of experience administering construction subcontracts on large industrial, energy, infrastructure, renewable energy, or EPC projects
  • Three+ years of field-based or project-site contract/subcontract management experience
  • Experience supporting utility-scale renewable energy projects preferred
  • Experience with subcontract negotiations, change management, claims administration, and dispute resolution
  • Experience using Procore, Viewpoint Vista, Oracle, or similar construction management systems

Knowledge, Skills and Abilities

  • Strong knowledge of construction contract requirements, contract change conditions, claims analysis and negotiations, change order cost estimates, and time impact analyses
  • Extensive knowledge of subcontract administration, subcontractor performance management, and commercial risk mitigation
  • Strong understanding of EPC project delivery and renewable energy construction contracting practices
  • Experience managing subcontractor change orders, claims, and back-charge processes
  • Knowledge of utility-scale construction scopes including civil, pile installation, mechanical installation, electrical installation, collector systems, and commissioning activities
  • Ability to analyze contract language and evaluate schedule and cost impacts resulting from subcontractor-related issues
  • Strong negotiation, conflict resolution, and stakeholder management skills
  • Ability to work effectively in a fast-paced field construction environment with multiple subcontractors and competing priorities

What's in it for You

Financial Wellbeing

  • Compensation $87,500-$136,000 / year, commensurate with experience

  • Competitive pay with ongoing performance review and merit increase

  • 401(k) with company match & Employee Stock Purchase Plan (ESPP)

  • Flexible spending account (Healthcare & Dependent care)

Health & Wellness

  • Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children

  • Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount

  • Discounted National Gym Membership Network

Family & Lifestyle

  • Paid Time Off, Paid Holidays, Bereavement Leave

  • Military Leave, including Benefits Continuation

  • Employee Assistance Program

Planning for the Unexpected

  • Short and long-term disability, life insurance, and accidental death & dismemberment

  • Voluntary life insurance, accident, critical illness, hospital indemnity coverage

  • Emergency Travel Assistance Program

  • Group legal plan

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact ceicareers@mastec.com. Due to the high volume of applications received, we are unable to respond to individual requests regarding application status. Please log into your candidate profile for up-to-date information. 

MasTec, Inc. is an Equal Employment Opportunity Employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Disclaimer: MasTec and our Subsidiaries will never ask prospective employees for any form of payment or money transfer as part of job application or onboarding. We do not ask prospective employees for information about credit cards or personal passwords, and it does not require applicants to purchase equipment or software. Ensure that all recrui...


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