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Remote Order Entry Jobs in Reading, MA (NOW HIRING)

Merck Group

Patient Support Specialist - Remote

Boston, MA · On-site +1

$33 - $50/hr

Our teams work together across 6 continents with passion and relentless curiosity in order to help ... Data entry experience. * Possess a winning mindset and enjoy collaborating in a team environment.

New

The Judge Group

Admin Assistant II

Waltham, MA · On-site +1

$19.50 - $26.50/hr

Responsibilities 50% Data Entry • Enters Client job orders in Edge • Enters Client sourced information into Edge (i.e., meetings/notes, interviews, communications, activities) • Documentation ...

Option Care

Chronic Practice Liaison

Boston, MA · Remote

$71K - $95K/yr

Job Responsibilities (listed in order of importance and/or time spent) Key Responsibilities * Build ... Primarily remote with virtual engagement Preferred Qualifications & Interests (PQIs) * Bachelor ...

Option Care

Chronic Practice Liaison

Boston, MA · Remote

$71K - $95K/yr

Job Responsibilities (listed in order of importance and/or time spent) Key Responsibilities * Build ... Primarily remote with virtual engagement Preferred Qualifications & Interests (PQIs) * Bachelor ...

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All JobsOrder Entry JobsRemote Order Entry JobsRemote Order Entry Jobs in Reading, MA

Remote Order Entry information

See Reading, MA salary details

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How much do remote order entry jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote order entry in Reading, MA is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote order entry position, and why are they important?

To thrive as a Remote Order Entry specialist, you need strong attention to detail, fast and accurate data entry skills, and at least a high school diploma or equivalent. Familiarity with order management software, customer relationship management (CRM) systems, and basic proficiency with spreadsheets are typically required. Excellent communication, organization, and problem-solving abilities help you handle customer inquiries and resolve order-related issues efficiently. These skills ensure accuracy, customer satisfaction, and smooth workflow in a remote and deadline-driven environment.

What are the typical daily responsibilities for a remote order entry?

In a Remote Order Entry role, your main responsibilities include accurately entering customer orders into internal systems, verifying product availability, and tracking order progress to ensure timely fulfillment. You may also communicate with customers via phone, email, or chat to confirm order details or resolve discrepancies, as well as collaborate with other departments like inventory, shipping, and customer service to coordinate smooth processing. Staying organized and maintaining a high level of accuracy are essential due to the volume and time-sensitive nature of the work. While the role is primarily independent, you will often interact with teammates and supervisors to handle exceptions or urgent requests. This structure allows you to develop strong multitasking and communication skills while working remotely.

What is a remote order entry?

A Remote Order Entry job involves processing and inputting customer orders into a company's system from a remote location. Responsibilities typically include verifying order details, ensuring accuracy, and maintaining customer records. This role often requires strong attention to detail, basic computer skills, and familiarity with order management systems. It is commonly found in industries like retail, healthcare, and manufacturing.

What is the best entry-level remote order entry job?

An entry-level remote order entry job typically involves inputting customer orders into a company's system, often requiring basic computer skills and attention to detail. These roles may involve using software like Excel or order management systems and usually do not require extensive experience or certifications. They are suitable for individuals seeking flexible, remote work with minimal prior experience.
What are popular job titles related to Remote Order Entry jobs in Reading, MA? For Remote Order Entry jobs in Reading, MA, the most frequently searched job titles are:
What job categories do people searching Remote Order Entry jobs in Reading, MA look for? The top searched job categories for Remote Order Entry jobs in Reading, MA are:
What cities near Reading, MA are hiring for Remote Order Entry jobs? Cities near Reading, MA with the most Remote Order Entry job openings:
Remote Order Entry jobs near you

Patient Support Specialist - Remote

Merck Group

Boston, MA • On-site, Remote

$33 - $50/hr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

Work Your Magic with us! Start your next chapter and join EMD Serono.
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
In this role you will be directly responsible for facilitating access to prescribed EMD Serono products. The PSS will provide comprehensive patient access and reimbursement assistance across all therapeutic areas, where appropriate. This role will support patients, family members, caregivers and healthcare professionals by offering timely information on insurance coverage and financial support options. By addressing barriers to access and fostering strong relationships, the Patient Support Specialist will ensure a smooth experience in obtaining necessary therapies. Collaboration with internal teams will further enhance service delivery and improve patient outcomes, aligning with the company's commitment to advancing patient care.
Responsibilities include but are not limited to:
  • Deliver high-touch phone support to patients, caregivers, and providers on specialty medication access, benefits verification, prior authorizations, and appeals.
  • Guide patients through insurance reimbursement, copay cards, and financial assistance programs to eliminate affordability barriers.
  • Investigate coverage and document case activities in compliance with program guidelines, HIPAA regulations, and First Call Resolution targets.
  • Resolve complex, escalated reimbursement challenges using root cause analysis and solutions-focused critical thinking.
  • Serve as a senior subject matter expert and informal mentor to Patient Support Specialist (PSS) peers, sharing best practices on access workflows.
  • Proactively identify operational inefficiencies and propose preemptive solutions to streamline reimbursement processes and enhance patient care.
  • Monitor team performance, uphold service standards, and manage high-level escalations efficiently alongside management.
  • Bridge communication between leadership and the PSS team by reporting key performance metrics, aligning operational strategy, and driving cultural competence.
  • Monday - Friday 11:30am - 8pm.

Who You Are:
Minimum Qualifications:
  • Bachelor's Degree in any discipline and 1+ year of reimbursement, pharmacy technician, and/or customer care experience in the medical or health insurance field.

OR
  • High School Diploma OR GED and 4+ years of reimbursement, pharmacy technician, and/or customer care experience in the medical or health insurance field.

Preferred Qualifications:
  • Experience in Salesforce, or SFDC.
  • Proficient with Microsoft Suite.
  • Data entry experience.
  • Possess a winning mindset and enjoy collaborating in a team environment.
  • Customer-centric mentality.
  • Proven organization skills.
  • Excellent verbal and written communication.
  • Comfortable with running multiple systems at the same time.
  • Thrive in a fast-paced, high-volume environment.
  • Bilingual English / Spanish.

Pay Range for this position: $33 - $50 / hour
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.
RSREMD
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Apply