TheSenior Program Managerplays a strategic leadership role within the Professional Services organization, responsible for the successful delivery of complex enterprise SaaS implementations and transformative adoption of the Icertis platform and Vera AI applications.
This position is ideal for an experienced program leader who combinesenterprise consulting expertise,strategic stakeholder management, anddeep-domain knowledgeof Contract Lifecycle Management (CLM), Source-to-Pay (S2P), and Order-to-Cash (O2C) business streams.
You'll lead multiple concurrent enterprise programs for global customers-driving governance, delivery excellence, executive engagement, and value realization across the contracting ecosystem.
Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.
Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.
Proven success leadingCLM, Procurement, or Quote-to-Cash (O2C/S2P)implementations integrating with major ERP or CRM platforms (SAP, Salesforce, Oracle, Dynamics).
Proficiency with modern project tools and frameworks (Smartsheet, Jira, Power BI, MSA, Agile/Hybrid models).
Where You'll Work & Travel
You'll be part of theProfessional Services / Consultingorganization, collaborating with Engagement Leads, Solution Architects, Business Analysts, Product, and Engineering teams to deliver seamless Icertis and Vera AI implementations-on time, within budget, and with measurable business impact.
Salary Range:
Min $140k - Max $190k USD per year base salary + bonus incentives
Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities. In addition to the base salary, an annual bonus and an equity component are included in the compensation package.
Our Commitments: Icertis is committed to:
Icertians (employees) and their family's physical, mental and financial health and wellbeing
Turbocharging Icertians careers
Making a social and environmental impact in our communities
Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and suppliers
Generous holidays including the 4th of July week off - paid
Free professional and leadership coaching
Annual personal development allowance
What We Offer
Robust medical (physical & mental vision and dental benefits
Employee assistance program (EAP)
Equity (RSUs) and shared ownership in the company
Generous 401K match
Flexible work environment
Paid maternity and paternity leave
Generous holiday and PTO program
CaaS (coaching as a service)
Annual personal development allowance
7 Days for Humanity - 7 paid volunteer days annually
Global and regional DEIB steering committees, employee resource groups (ERGs)
Global DEIB training programs and guest speakers throughout the year
Program Strategy & Delivery Leadership
Define program vision, success criteria, delivery models, and multi-phase roadmaps aligned to customer transformation objectives.
Oversee project planning, estimation, risk management, release management, and client acceptance for complex, multi-country deployments.
Client Engagement & Stakeholder Management
Act as the senior point of contact for client executives, sponsors, program and project managers (PMO, Legal, Procurement, IT, Finance, and Sales organizations).
Facilitate daily, weekly, steering committee meetings, executive reviews, and cross-functional discussions internally and with clients to align business goals with delivery execution.
AI and SaaS Transformation Guidance
Champion adoption of Icertis Vera features and GenAI capabilities (e.g., contract analysis, clause suggestion, summarization, and workflow intelligence).
Cross-functional Leadership
Governance and Communication
Create and maintain project, program dashboards, status reports, and executive summaries for senior internal and customer stakeholders.