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Remote Oracle Support Jobs in New York (NOW HIRING)

1-800-Flowers

Senior Accounts Payable Specialist

Jericho, NY · On-site +1

$70K - $82K/yr

Jericho, NY (Hybrid - 4 Days Onsite / 1 Day Remote) About 1-800-Flowers.com, Inc. For more than 45 ... Void invoices in Oracle and MGIS as required with appropriatedocumentation and notation. * Telecom ...

1 800 Flowers

Senior Accounts Payable Specialist

Jericho, NY · On-site +1

$70K - $82K/yr

Jericho, NY (Hybrid - 4 Days Onsite / 1 Day Remote) About 1-800-Flowers.com, Inc. For more than 45 ... Void invoices in Oracle and MGIS as required with appropriatedocumentation and notation. * Telecom ...

iShare Inc

Procurement Consulting SME

Manhattan, NY · Remote

$70/hr

Remote Duration: Contract - 3 months Experience: 8-12+ years Role Overview We are looking for a ... Support implementation roadmap and change management initiatives * Collaborate with technology ...

iShare Inc

Procurement Consulting SME

Manhattan, NY · Remote

$70/hr

Remote Duration: Contract - 3 months Experience: 8-12+ years Role Overview We are looking for a ... Support implementation roadmap and change management initiatives * Collaborate with technology ...

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Remote Oracle Support information

What is the difference between Remote Oracle Support vs Remote Database Administrator?

AspectRemote Oracle SupportRemote Database Administrator
CertificationsOracle Certified Associate/ProfessionalOracle Certified Professional, Database Administrator (OCP)
Work EnvironmentRemote, client sites, support centersRemote, data centers, client environments
Primary ResponsibilitiesProviding technical support, troubleshooting Oracle productsManaging, maintaining, and optimizing databases
Industry UsageIT support, consulting firms, enterprise clientsFinancial, healthcare, tech companies

Remote Oracle Support focuses on troubleshooting and assisting clients with Oracle products, often requiring support certifications. Remote Database Administrators handle the day-to-day management of databases, requiring DBA certifications. Both roles may work remotely but differ in responsibilities and focus areas within the Oracle ecosystem.

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Sr. Technical Support Consultant - Remote

Sr. Technical Support Consultant - Remote

NAVA Software Solutions

Berkeley Heights, NJ • On-site, Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

NAVA Software solutions is looking for a Sr. Technical Support Consultant
Details:
Sr. Technical Support Consultant
Location: Remote role
Duration: 6 months CTH
Job Description:
  • CA Server Automation which includes CA ITCM - need knowledge with in using the CA tool.
  • Experience with Windows systems troubleshooting within non-production and production multi-tier environments.
  • 24x7 on call support of applications on a rotating basis and participate in resolution of escalated incidents.
  • Create application monitoring scripts and automate alerts that can inform of problems in logs files.
  • Recommend performance and infrastructure capacity improvements as well as enhancements to existing macros and utilities in use.
  • Point of escalation accountable for diagnosing and resolving customer impacting issues.
  • Review turnover artifacts to ensure completion prior to executing production installs.
  • Participate in assigned projects representing the support organization, communicate status, issues, and delivery risks.
  • Support applications that support the Managed Services ATM fleet and Cash and Logistics.
  • Perform coordination of cross-functional departments to identify project issues, monitor action items and follow-up to ensure resolutions.
  • Participate in Patch deployment scheduling and grouping of deployments. Individual will validate systems are operating as they should after a Patching process has completed. Will work with release management when required. Document install defects and assign severity to the problem that occurs and work with various teams to determine root cause.
  • Ensure monitoring alerts and system events are risk assessed, prioritized, and worked aggressively.
  • Maintain and/or create technical support documentation, and work with resources to assume the same.
  • Good verbal and written communication skills to be used for creation and updating standard operating procedures.
  • Must be able to operate in a team environment and be able to effectively communicate and work with team members globally.

Required:
  • 5+ years of IT experience in a technical production support role with background in Windows Systems Administration and/or Windows development. ATM application knowledge is a plus.
  • CA Server Automation which includes CA ITCM
  • Hands-on knowledge of writing SQL for Oracle or SQL Server
  • Solid experience scripting in PowerShell
  • Microsoft Desktop Services, Virtual Services
  • Experienced in Agile and DevOps environments and cultures.
  • Knowledge of ITIL production support best practices
  • ATM knowledge and strong knowledge of Microsoft Office Suite
  • Knowledge of Splunk and ExtraHop

Desired:
  • Basic knowledge of Linux
  • Knowledge of Azure
NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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