What work will you perform?
The Invoice Auditor is responsible for generating a high volume of invoices daily to enable client accounts to be settled accurately and in a timely manner. You will use your attention to detail and great time management skills to meet production goals consistently with a high level of accuracy. This role is mostly a remote, work from home role with the occasional need to come into the office. If you are looking for a career with a stable company that offers great benefits and a regular schedule you should consider applying.
Essential Responsibilities:
- Process a daily average of 160 loads billed (EDI Invoice Auditor minimum of 140)
- Audit paperwork received from capacity per the customer's requirement
- Meet settlement deadlines for owner capacity, third party capacity, and agents
- Call or email necessary parties for missing documentation needed to invoice the customer
- Correct rates and any other supplemental information and communicate the correction to necessary parties
- Work with the Rates and Credit departments as needed to produce accurate invoicing
- Follow up on any unbilled loads prior to invoicing the customer
- Research, update and correct all bills received via rejection and follow-up reports
Required Minimum Experience and Education:
- High school diploma or general education degree (GED) required
- Three months of data entry or office clerical experience
Preferred Experience and Education:
- 1 year of customer service experience in an office environment
- 1 year of billing experience
Knowledge, Skills, and Abilities:
- Ability to work in a fast-paced environment
- Problem resolution skills
- Data entry skills at least 88+KPM
- Effective verbal and written communication skills
- Microsoft Office and Internet knowledge
- Good organizational skills
**This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.