Remote Optum Utilization Review Jobs in Encinitas, CA

Clinical Account Representative, CardioMEMS - San Diego, CA

Working at Abbott

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• Career development with an international company where you can grow the career you dream of.

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• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

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Heart Failure

In Abbott's Heart Failure (HF) business, we're developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.

The Clinical Account Representative (CAR) supports the growth of CardioMEMS by driving utilization, supporting key accounts, and delivering education and technical support. This is a sales-forward role focused on account development, workflow optimization, and expanding access to the therapy. The CAR operates at the intersection of clinical expertise, relationship management, and commercial execution, ensuring that CardioMEMS is successfully integrated into heart failure care pathways and delivers measurable patient and economic value.

The ideal candidate would be based in the Riverside area, with travel to San Diego and Orange County.

WHAT YOU'LL DO

1. Sales & Customer Engagement

• Serve as the primary point of contact for highvolume, established accounts, ensuring seamless onboarding and patient monitoring workflows.

• Achieve assigned sales and utilization targets within defined accounts.

• Execute actionable quarterly business plans with clear activity goals and growth drivers.

• Conduct routine account checkins to review program performance, identify barriers, and uncover new opportunities.

• Deliver product demonstrations and participate in educational meetings to drive adoption and expand utilization.

• Provide competitive insights, including customer feedback and market intelligence.

• Provide coverage for Territory Managers during PTO, meetings, and peak demand periods.

2. Account Management

• Maintain CRM documentation for key accounts, including activity notes, opportunities, and followups.

• Build and sustain strong relationships with physicians, APPs, HF clinics, and administrators.

• Conduct quarterly account reviews in collaboration with Territory Manager to support program health, patient volume trends, and operational needs.

• Support the execution of workflow optimizations to improve patient identification, onboarding, and monitoring processes.

3. Technical & Clinical Support

• Provide technical troubleshooting for remote monitoring issues and workflow challenges, escalating as needed.

• Offer procedural case support occasionally for broader territory, focusing on priority accounts.

• Support training and education for new clinical staff, HF clinics, and administrators.

• Participate in product inservices and support clinical data collection as needed.

• Continue developing strong product, HF, and CardioMEMS competency.

4. Compliance & Collaboration

• Adhere to all FDA, regulatory, and company quality requirements.

• Maintain accurate documentation of sales activities, account plans, expenses, and clinical interactions.

• Collaborate effectively with Territory Managers, Marketing, Professional Education, Clinical Specialists, and sales leadership.

• Maintain professional, compliant, and positive communication with all hospital and internal stakeholders.

EDUCATION AND EXPERIENCE YOU'LL BRING

Required

• Bachelor's degree (Business, Life Sciences, Engineering, or related).

• Experience: 2-4 years in medical device or healthcare (inside or field).

• Demonstrates consultative selling skills, including uncovering needs, asking strategic questions, and positioning solutions that drive utilization growth.

• Track record of 100% to goal in the most recent performance year.

• Account-facing experience with clinicians and administrators (e.g., HF clinics, service line leaders).

• Proficiency with CRM (Salesforce preferred), Excel/analytics, and PowerPoint.

• Comfortable delivering clinical/technical presentations to audiences of 10-50 stakeholders.

Preferred

• Knowledge of reimbursement landscape and payment pathways (highly preferred).

• Experience at top MedTech organizations (highly preferred).

• 1-2 years of commercial experience.

• Experience in Cardiology/HF/EP/Structural Heart or remote monitoring.

• Prior involvement in value analysis or committeebased selling.

• Familiarity with Cath lab/OR workflows; basic procedural support experience.

Apply Now

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Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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