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Remote Optum Puerto Rico Jobs in Springfield, MO

Next Level Solutions

Senior Developer - Policy

Springfield, MO · On-site +1

$46.50 - $61.50/hr

Flexible work arrangements (remote or office-based in Springfield, MO; Puerto Rico; or Honduras) * Opportunities for career growth and internal advancement * Relaxed, collaborative work environment

Next Level Solutions

Senior Business Analyst

Springfield, MO · On-site +1

$78K - $101K/yr

This position can be remote or in one of our offices in Springfield, MO; Puerto Rico, or Honduras   * Ability to travel as needed  Why Join Us? Bring your authentic self to our team!

All JobsOptum Puerto Rico JobsRemote Optum Puerto Rico JobsRemote Optum Puerto Rico Jobs in Springfield, MO

Remote Optum Puerto Rico information

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What job categories do people searching Remote Optum Puerto Rico jobs in Springfield, MO look for?

The top searched job categories for Remote Optum Puerto Rico jobs in Springfield, MO are:

Remote Optum Puerto Rico jobs near you
Infographic showing various Remote Optum Puerto Rico job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 40% Full Time, 56% Part Time, and 3% Contract. Highlights an 59% Physical, and 41% Remote job distribution.

Senior Developer - Policy

Next Level Solutions

Springfield, MO • On-site, Remote

$46.50 - $61.50/hr

Full-time

Retirement, PTO

Re-posted 12 days ago

Job description

We’re looking to grow our Duck Creek Development Team at NLS!

Are you ready to take your Duck Creek expertise to the next level and make a real impact? As a Senior Developer, you won’t just write code—you’ll shape solutions that power critical insurance platforms, collaborate with talented teams, and mentor the next generation of developers.

In this role, you’ll work hands-on with Duck Creek’s powerful platform to design and deliver custom solutions that directly support client success. You’ll have the opportunity to influence technical direction, solve complex challenges, and grow your leadership skills—all while working in a flexible, supportive environment.

We know you care about benefits and perks—feel free to scroll down to check them out, then come back to learn more about the role!

What You’ll Do:

  • Collaborate with clients and cross-functional teams to understand and translate business requirements into technical solutions

  • Develop and configure custom Duck Creek solutions using ManuScript

  • Help design scalable solutions that align with client strategies and future capabilities

  • Take ownership of customer issues and drive them through to resolution

  • Lead a small team of developers and contribute to project success

  • Mentor junior team members and support their professional growth

  • Conduct code reviews and ensure adherence to development standards

  • Contribute to planning, design, and continuous improvement of development processes

What You’ll Bring:

  • 5+ years of industry experience, including 4+ years working with Duck Creek products

  • Strong knowledge of the Duck Creek Platform (Author, Express, Server, User Admin, TransACT)

  • Experience with Duck Creek Server API and ManuScript development

  • Proficiency with XML/XSLT (or similar programming languages)

  • Experience with SQL Server (stored procedures, triggers, functions, cursors, XQueries)

  • Familiarity with tools like Postman, ADO/JIRA, and source control systems

  • Solid understanding of software development life cycle, especially Agile environments

  • Experience mentoring developers and leading small project teams

  • Strong communication skills and attention to detail

  • Ability to work independently and collaboratively in a fast-paced environment

  • Bachelor’s degree in Business, Computer Information Systems, or equivalent experience

Why Join NLS?

Bring your authentic self to the Next Level Solutions team! Go-getter. Learner. Team-oriented.

At NLS, our culture is what sets us apart. We work hard, support each other, and genuinely enjoy what we do. Knowledge sharing is at the core of how we grow—both as individuals and as a company.

Our mission is simple: “Do Good Work” for our clients, our employees, and our communities. As we continue to grow, we’re investing in our people—providing opportunities to advance your career, expand your skills, and make a meaningful impact.

Whether you’re looking for flexibility, growth, or a strong team environment—you’ll find it here.

The Benefits & Perks:

  • Competitive salary package with annual bonus

  • Comprehensive and inclusive health benefits

  • Flexible work arrangements (remote or office-based in Springfield, MO; Puerto Rico; or Honduras)

  • Opportunities for career growth and internal advancement

  • Relaxed, collaborative work environment

  • Company-sponsored events and team-building activities

  • Generous PTO and paid company holidays

  • Traditional & Roth 401k with 5% company match

  • Physical and mental wellness programs

Additional Details:

  • Full-time position, typically Monday–Friday (8 AM–5 PM local time)

  • Flexibility to work outside standard hours as needed

  • Occasional travel may be required

Our Awards:

  • 2021 SBJ Dynamic Dozen #1 Company

  • 2022 SBJ Dynamic Dozen #1 Company

  • 2023 SBJ Dynamic Dozen #2 Company

  • 2021–2023 417 Best Place to Work

  • 2023 Puerto Rico Employer of Choice

  • Multiple SBJ 40 Under 40 & leadership honors