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Remote Optum Puerto Rico Jobs in Lawrence, NY (NOW HIRING)

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

Remote work from home * Residual Income * Full health benefits * Hands-on 1-on-1 training * All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 ...

ABB

Senior Project Engineer

NY · Remote

$101K - $132K/yr

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

ABB

Senior Project Engineer

Hackensack, NJ · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico ...

ABB

Protection and Control Engineer

Hackensack, NJ · Remote

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

ABB

Senior Project Engineer

NY · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico ...

ABB

Senior Project Engineer

Staten Island, NY · Remote

$101K - $132K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico ...

ABB

Protection and Control Engineer

Staten Island, NY · Remote

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

ABB

Protection and Control Engineer

NY · Remote

Resumes and applications will not be accepted in this manner. #LI-Remote ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and ...

All JobsOptum Puerto Rico JobsRemote Optum Puerto Rico JobsRemote Optum Puerto Rico Jobs in Lawrence, NY

Remote Optum Puerto Rico information

What is a remote Optum Puerto Rico job?

Remote Optum Puerto Rico jobs are employment opportunities with Optum, a healthcare services and innovation company, that allow individuals in Puerto Rico to work from home or another remote location. These positions can include customer service representatives, claims processors, nurses, and other healthcare support roles. Employees in these positions use secure technology to access company systems, interact with patients or providers, and support healthcare operations. Working remotely with Optum Puerto Rico offers flexibility, but still requires reliable internet access and adherence to company protocols. These jobs are ideal for those seeking work-life balance while contributing to healthcare solutions.

What are common challenges faced by employees working remotely for Optum Puerto Rico, and how can they be addressed?

One common challenge for remote Optum Puerto Rico employees is maintaining clear communication and collaboration with colleagues and supervisors across different locations and time zones. To address this, Optum emphasizes the use of digital communication platforms, regular team check-ins, and clear documentation of work processes. Additionally, remote employees may need to be proactive in seeking feedback and support, and should make use of the company's resources for training and professional development to stay connected and engaged. Building a structured daily routine and setting clear boundaries between work and personal time can also help remote team members succeed.

What are the key skills and qualifications needed to thrive as a remote Optum Puerto Rico Customer Service Representative, and why are they important?

To thrive as a Remote Optum Puerto Rico Customer Service Representative, you need strong communication skills, fluency in English and Spanish, and experience in customer service or healthcare support. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required, and knowledge of healthcare terminology or HIPAA compliance is a plus. Outstanding problem-solving abilities, patience, and empathy help professionals excel in assisting diverse members and resolving their concerns. These skills are essential for delivering high-quality service, ensuring customer satisfaction, and maintaining compliance in a remote healthcare environment.

What is the difference between Remote Optum Puerto Rico vs Remote Optum Customer Service Representative?

AspectRemote Optum Puerto RicoRemote Optum Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, based in Puerto Rico, with healthcare and administrative tasksRemote, handling customer inquiries for healthcare services
Employer & IndustryOptum, healthcare and insurance industryOptum, healthcare and insurance industry

Remote Optum Puerto Rico roles typically involve administrative or healthcare-related tasks in a remote setting based in Puerto Rico, often requiring specific healthcare certifications. In contrast, Remote Optum Customer Service Representatives focus on assisting customers with healthcare inquiries, primarily requiring customer service skills. Both roles are remote and within the healthcare industry, but they differ in job focus and credential requirements.

What job categories do people searching Remote Optum Puerto Rico jobs in Lawrence, NY look for?

The top searched job categories for Remote Optum Puerto Rico jobs in Lawrence, NY are:

What cities near Lawrence, NY are hiring for Remote Optum Puerto Rico jobs?

Cities near Lawrence, NY with the most Remote Optum Puerto Rico job openings:

Remote Optum Puerto Rico jobs near you
Infographic showing various Remote Optum Puerto Rico job openings in Lawrence, NY as of August 2026, with employment types broken down into 36% Full Time, 61% Part Time, and 3% Contract. Highlights an 51% Physical, and 49% Remote job distribution.

RN: Remote Care manager, Puerto Rico

Lawrence, NY • Remote

Pharmko
1 - 10 employees
Learn more about Pharmkoexternal

Full-time

Re-posted 6 days ago

Job description

CCM/RPM 

The ideal candidate works in collaboration and continuous partnership with chronically ill patients and their family/caregiver(s), clinic/hospital/specialty provider and staff, and community resources in a team

We are seeking a bilingual and remote care manager to join our rapidly growing team at Preventel Health performing Chronic Care Management (CCM), Remote Patient Monitoring (RPM) and Behavioral Health Integration (BHI) by telephonically delivering health and wellness calls to assigned patients.

Responsibilities:

  • Remotely providing basic patient coaching and care to improve patient outcomes
  • Develop a care plan with the patient, family/caregiver(s) and provider
  • Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner and facilitate changes as needed
  • Coaching and educating patients on improving their Chronic Conditions, preventive care and physician directives
  • Telephone outreach to English and Spanish-speaking patients
  • Facilitate CCM, RPM and BHI program enrollment
  • Concise and accurate documentation
  • Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral

Requirements:

  • Licensed Nurse required
  • Must be mininally licensed RN in FL,CO or NY
  • Must have good customer service skills
  • Prefer Bilingual (Spanish)
  • Knowledgeable with Microsoft Office
  • Reliable Computer with internet 

COMPENSATION: Based on a base plus incentive model.