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Remote Optical Customer Service Jobs in Pierre, SD

EnthuZiastic

Growth Hacker - Remote

Pierre, SD · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Create and implement strategies to encourage users to refer others to the product or service ...

Bastion Health

Urologist Telehealth - SD

Pierre, SD · Remote

We are looking for a 100% Remote Urologist eager to be at the forefront of a new model of care ... Demonstrates superior customer service and maintains an outstanding patient relationship

Bastion Health

Urologist Telehealth - SD

Pierre, SD · Remote

We are looking for a 100% Remote Urologist eager to be at the forefront of a new model of care ... Demonstrates superior customer service and maintains an outstanding patient relationship

InsCipher

Tax Associate

Pierre, SD · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

World Wide Technology

Project Coordinator

Pierre, SD · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

Workiva

Spring 2027 Intern - Marketing (MBA)

Pierre, SD · On-site +1

$35/hr

... services, customer success, and cross-marketing teams What You'll Need Minimum Qualifications ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Pierre, SD

Remote Optical Customer Service information

See Pierre, SD salary details

$9

$18

$26

How much do remote optical customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote optical customer service in Pierre, SD is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are popular job titles related to Remote Optical Customer Service jobs in Pierre, SD?

For Remote Optical Customer Service jobs in Pierre, SD, the most frequently searched job titles are:

What job categories do people searching Remote Optical Customer Service jobs in Pierre, SD look for?

The top searched job categories for Remote Optical Customer Service jobs in Pierre, SD are:

What cities near Pierre, SD are hiring for Remote Optical Customer Service jobs?

Cities near Pierre, SD with the most Remote Optical Customer Service job openings:

Remote Optical Customer Service jobs near you
Infographic showing various Remote Optical Customer Service job openings in Pierre, SD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,958 per year, or $18.7 per hour.

Remote Entry-Level Leadership Position

Zuzick Organization of Globe Life

Pierre, SD • Remote

Full-time

Posted 22 days ago

Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

171st of 315 rated insurance

Job description

  • Delivering exceptional customer service that goes above and beyond.

  • Responding to customer inquiries and concerns promptly and effectively.

  • Navigating the sales cycle, from initial contact to closing the deal.

  • Staying up-to-date with current policies to provide accurate information to customers.

  • Passion of service:

    • A genuine desire to help others achieve financial stability.

  • Strong communication skills:

    • Ability to convey complex information clearly and compassionately.

  • Self-motivated:

    • Driven to set and achieve personal and professional goals.

  • Working computer with a camera to conduct zoom calls

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

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