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Remote Optical Customer Service Jobs in Paramus, NJ

Jobs for Humanity

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

Company Description We are looking for a motivated and customer-focused professional to join our team as a Customer Service Associate . This is a one-year contract position with the potential for

Adecco

Customer Service Call Agent

Newark, NJ · Remote

$17.66/hr

Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state of New Jersey Schedule: Monday-Friday 8:00 am-5:00 pm Pay Rate: $17.66 an hour Position Overview We

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Paramus, NJ

Remote Optical Customer Service information

See Paramus, NJ salary details

$9

$19

$27

How much do remote optical customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote optical customer service in Paramus, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are popular job titles related to Remote Optical Customer Service jobs in Paramus, NJ?

For Remote Optical Customer Service jobs in Paramus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Optical Customer Service jobs in Paramus, NJ look for?

The top searched job categories for Remote Optical Customer Service jobs in Paramus, NJ are:

What cities near Paramus, NJ are hiring for Remote Optical Customer Service jobs?

Cities near Paramus, NJ with the most Remote Optical Customer Service job openings:

Remote Optical Customer Service jobs near you
Infographic showing various Remote Optical Customer Service job openings in Paramus, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,564 per year, or $19 per hour.

100 Percent REMOTE Customer Service Position

AO Globe Life

New York, NY • On-site, Remote

$17 - $22.75/hr

Full-time

Medical, Life

Posted 25 days ago

Job description

Legacy Protection Advisor (Remote)
AO Globe Life | 100% Remote | Work From Home | U.S. Applicants Only
Help Protect Families While Building a Career Without Limits
At AO Globe Life, we're looking for motivated, service-minded professionals who want more than just a job. As a Legacy Protection Advisor, you'll help veterans, labor union members, credit union members, and their families understand their supplemental benefit options while building a rewarding career from anywhere in the United States.
If you're driven to make a positive impact, enjoy connecting with people, and want the flexibility of a fully remote career, we'll provide the training, mentorship, and support you need to succeed.
Why Choose AO Globe Life?
🌎 100% Remote Work
Enjoy the freedom of working from anywhere while maintaining the flexibility to create a schedule that fits your lifestyle.
💰 Unlimited Income Potential
Your performance drives your earnings. Top-performing representatives have the opportunity to earn six-figure incomes through commissions, bonuses, and long-term residual income.
☎ Warm Leads Provided
Spend your time helping people-not searching for them. We provide qualified member inquiries so you can focus on building relationships instead of cold calling.
📚 Industry-Leading Training
Receive comprehensive onboarding, virtual workshops, one-on-one coaching, and continuous mentorship from experienced leaders.
♥ Benefits & Professional Support
Eligible representatives may receive:
  • Company-supported life insurance
  • Accidental Death Benefit (ADB) coverage
  • Medical insurance reimbursement
  • Union representation through OPEIU Local 277
  • Leadership development opportunities
Recognition & Rewards
Outstanding performance may be recognized through:
  • Incentive travel
  • Leadership conferences
  • Professional development events
  • Team recognition programs
  • Career advancement opportunities
What You'll Do
As a Legacy Protection Advisor, you will:
  • Connect with members through scheduled phone and Zoom consultations
  • Learn about each client's financial protection needs and goals
  • Recommend supplemental life insurance and benefit solutions tailored to individual circumstances
  • Guide clients through the enrollment process with professionalism and care
  • Build long-term relationships through exceptional customer service and ongoing support
  • Conduct policy reviews and assist with beneficiary updates and claims guidance
  • Maintain accurate digital records while ensuring compliance with company policies and industry regulations
  • Participate in ongoing training, mentorship, and professional development
What We're Looking For
Successful candidates typically demonstrate:
  • Strong verbal and written communication skills
  • Outstanding customer service and relationship-building abilities
  • Self-motivation and a results-oriented mindset
  • Excellent organizational and time-management skills
  • Comfort using computers, Zoom, and web-based technology
  • Strong problem-solving and critical-thinking skills
  • Coachability and willingness to continuously learn

Previous experience in customer service, sales, healthcare, education, hospitality, recruiting, or financial services is helpful-but not required. We provide comprehensive training for motivated professionals who are eager to grow.
Minimum Qualifications
  • Must be legally authorized to work in the United States
  • Ability to obtain a state Life & Health Insurance License (licensing guidance provided)
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional home office environment
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental benefits that help protect working families. Our fully remote organization is built on service, integrity, mentorship, and creating long-term career opportunities for ambitious professionals.
Ready to Build Your Future?
If you're ready to grow professionally, make a meaningful impact, and build a career with unlimited potential, we'd love to hear from you.
Apply today to become a Legacy Protection Advisor with AO Globe Life.
Protect futures. Build lasting relationships. Create a career with purpose.

Apply