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Remote Optical Customer Service Jobs in Jackson, WY

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · On-site +1

$16.50 - $22.50/hr

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and ...

VERTACALL

Tax Refund Customer Service (Remote)

Jackson, WY · Remote

$16.50 - $22.50/hr

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and ...

HMG Careers

Remote Sales and Service Advisor

Jackson, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Jackson, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Irwin, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Teton Village, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Victor, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Bondurant, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Pinedale, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Kelly, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Jackson, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Alta, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Driggs, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Irwin, ID · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Alpine, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Wilson, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Kelly, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Alpine, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Teton Village, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Pinedale, WY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Jackson, WY

Remote Optical Customer Service information

See Jackson, WY salary details

$10

$19

$27

How much do remote optical customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote optical customer service in Jackson, WY is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.68 per hour, depending on experience, location, and employer.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are popular job titles related to Remote Optical Customer Service jobs in Jackson, WY?

For Remote Optical Customer Service jobs in Jackson, WY, the most frequently searched job titles are:

What job categories do people searching Remote Optical Customer Service jobs in Jackson, WY look for?

The top searched job categories for Remote Optical Customer Service jobs in Jackson, WY are:

What cities near Jackson, WY are hiring for Remote Optical Customer Service jobs?

Cities near Jackson, WY with the most Remote Optical Customer Service job openings:

Remote Optical Customer Service jobs near you

Tax Refund Customer Service (Remote)

VERTACALL

Jackson, WY • On-site, Remote

$16.50 - $22.50/hr

Contractor

Re-posted 7 days ago

Job description

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for us. Problem-solving should also come naturally to our customer care specialists. You should be confident in troubleshooting and investigating if do or don't have enough information to resolve customer complaints.
Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step.
Responsibilities
• Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability.
• Research, analyze and determine an appropriate course of action for tax customers.
• Interact with customers via phone focusing on software navigation questions as well as assisting the customer with locating prior years' returns and amendments.
• Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise.
• Document all issues, resolution and follow up actions
Requirements
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Benefits
This is NOT paid training. However, we WILL cover the cost of the Training Certification Course. Once you've passed the software certification course with a passing score, PAID services will begin. You MUST make the time to train and pass. You MUST have a working computer and internet connection at home. If you cannot make time to train, DO NOT APPLY.

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