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Remote Optical Customer Service Jobs in Dothan, AL

HSS Careers

Remote Sales Agent

Marianna, FL · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Sales Specialist

Marianna, FL · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Life Insurance Agent

Marianna, FL · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

DSI Security Services

RVM Operations Manager

Dothan, AL · Remote

$65K - $75K/hr

Promote a culture of accountability, teamwork, and exceptional customer service. Operations Management * Oversee all aspects of Remote Monitoring Center operations. * Ensure compliance with standard ...

InsuraTec

Sales Representative (Remote)

Ozark, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Dothan, AL · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Nexera

Entry Level Remote Insurance Sales

Dothan, AL · Remote

$1.5K - $3.2K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Raleigh/Triangle area preferred -- fully remote, open to all U.S. locations * Able to pass a ...

Nexera

Entry Level Remote Sales Role

Dothan, AL · Remote

$1.5K - $5.3K/wk

Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ... Fully remote -- work from home or anywhere in the U.S. * Flexible schedule -- full time or ...

HMG Careers

Virtual Sales Rep

Enterprise, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Business Development

Dothan, AL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Business Development

Dothan, AL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sonepar

Services Sales Specialist

Dothan, AL · Remote

... leveraging Remote Support and Authorized Services (ASP). * Understand market trends, business drivers, KPIs (Key Performance Indicators), and competing forces and translate them into customer ...

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Remote Optical Customer Service information

See Dothan, AL salary details

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How much do remote optical customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote optical customer service in Dothan, AL is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are popular job titles related to Remote Optical Customer Service jobs in Dothan, AL?

For Remote Optical Customer Service jobs in Dothan, AL, the most frequently searched job titles are:

What job categories do people searching Remote Optical Customer Service jobs in Dothan, AL look for?

The top searched job categories for Remote Optical Customer Service jobs in Dothan, AL are:

What cities near Dothan, AL are hiring for Remote Optical Customer Service jobs?

Cities near Dothan, AL with the most Remote Optical Customer Service job openings:

Remote Optical Customer Service jobs near you
Infographic showing various Remote Optical Customer Service job openings in Dothan, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,543 per year, or $17.1 per hour.

Remote Sales Agent

Marianna, FL • Remote

HSS Careers
See more jobs at HSS Careersexternal

$69K - $150K/yr

Full-time

Medical, Dental

Posted 14 days ago

Job description

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term earning potential through commissions, bonuses, and residual income.

About the Opportunity

We're seeking motivated professionals who want more than just another job. This is an opportunity to build a long-term career with a nationally recognized organization that promotes from within and rewards performance. Whether you're experienced in sales or simply coachable and driven to succeed, you'll receive the training, mentorship, and support needed to grow into leadership.

Work 100% remotely while helping clients make important financial protection decisions that create real impact for their families.

Role Overview

As a Remote Insurance Representative, you'll meet virtually with individuals and families who have requested information about their benefits and protection options. You'll educate clients, recommend appropriate coverage, and guide them through the enrollment process while building long-term relationships that generate recurring income.

Responsibilities

  • Contact qualified leads to schedule virtual client appointments

  • Conduct virtual benefit consultations and present customized protection solutions

  • Guide clients through the enrollment process with professionalism and care

  • Build lasting client relationships that support long-term retention

  • Work closely with your manager through ongoing coaching and development

  • Consistently improve your skills through training and mentorship

Qualifications

Required

  • Laptop or desktop computer with a working camera

  • Life insurance license or willingness to obtain one

  • Basic computer proficiency and comfort working remotely

  • Must reside in the United States or Canada

  • Professional communication skills and a reliable internet connection

Preferred

  • Previous sales or customer service experience

  • Strong interpersonal and relationship-building skills

  • Coachable, self-motivated, and goal-oriented mindset

  • Passion for helping others and delivering exceptional client experiences

Compensation and Benefits

Average first-year earnings: $69,000 through commissions and bonuses

Long-term earning potential: Increased income through performance, client renewals, and leadership opportunities

Commission-based compensation with residual income opportunities, stock options, and promotion-from-within career advancement.

Key Benefits

  • 100% remote work-from-home career

  • Flexible scheduling within a career-focused environment

  • High-quality leads provided - no cold calling friends or family

  • Comprehensive medical, dental, and prescription benefits

  • Unionized position with stock options

  • Ongoing training, coaching, and mentorship from experienced leaders

  • Leadership advancement and management opportunities

  • Collaborative virtual team culture with ongoing recognition and support

How to Apply

If you're looking for a career that offers flexibility, purpose, and unlimited growth potential, we'd love to meet you. Apply today to begin the interview process and learn how you can build a successful career from home.

Compliance Statement

We are an Equal Opportunity recruiter and welcome applicants from all backgrounds without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We may use automated tools, including artificial intelligence (AI), to screen and assess candidates. These tools support and do not replace human decision-making. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us if you require accommodations during the application process.