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Remote Optical Customer Service Jobs in Decatur, GA

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Preferred Talents and Abilities: * 2 to 3 years of customer service experience with exceptional ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Atlanta, GA · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

D&J DreamTeam LLC

Customer Service Rep

Stockbridge, GA · Remote

$10 - $15/hr

We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all ... Hardwired Broadband Internet Service via DSL, Cable, or Fiber Optic with an internet connection ...

D.J. DreamTeam LLC

Customer Service Rep

Stockbridge, GA · On-site +1

$10 - $15/hr

We're looking for someone who can tackle customer issues, complaints, and inquiries head-on -all ... Hardwired Broadband Internet Service via DSL, Cable, or Fiber Optic with an internet connection ...

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All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Decatur, GA

Remote Optical Customer Service information

See Decatur, GA salary details

$9

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$26

How much do remote optical customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote optical customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are the key skills and qualifications needed to thrive as a Remote Optical Customer Service representative, and why are they important?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by Remote Optical Customer Service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is a Remote Optical Customer Service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.
What are popular job titles related to Remote Optical Customer Service jobs in Decatur, GA? For Remote Optical Customer Service jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Optical Customer Service jobs in Decatur, GA look for? The top searched job categories for Remote Optical Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Optical Customer Service jobs? Cities near Decatur, GA with the most Remote Optical Customer Service job openings:
Remote Optical Customer Service jobs near you

Customer Service -Remote - Insurance Sales

The Corham Agency | Financial Advisory

Atlanta, GA • Remote

Other

Re-posted 7 days ago

Job description

About Us: The Corham Agency is a growing life, health, and financial services agency committed to educating and empowering individuals and families to make confident decisions about their financial protection. We lead with integrity, service, and education—never pressure.

Role overview: We are seeking motivated, client-focused professionals for a remote Customer Service & Insurance Sales role. This 100% commission-based position combines consultative sales with ongoing client support. It is ideal for self-driven individuals who value flexibility, income potential, and meaningful client relationships.

Key responsibilities:

  • Consult with prospects and clients to assess life, health, and financial protection needs.
  • Explain insurance and financial product options clearly, ethically, and with a client-first approach.
  • Present customized solutions, including life and health insurance, and related financial products.
  • Assist clients with applications, onboarding, policy servicing, and renewals.
  • Maintain long-term client relationships through proactive follow-ups and regular outreach.
  • Respond to client inquiries via phone, email, and virtual meetings in a timely manner.
  • Document client interactions and manage follow-ups using CRM systems.
  • Stay current on product offerings, underwriting guidelines, and relevant industry updates.
  • Collaborate with agency leadership and support teams to meet individual and team performance goals.

Requirements:

  • Strong verbal and written communication skills and professional interpersonal demeanor.
  • Customer service, sales, call center, or client support experience; insurance or financial services experience preferred.
  • Self-motivated and able to work independently in a remote environment.
  • Coachable attitude with a willingness to learn sales, service, and compliance processes.
  • Organizational skills and attention to detail; ability to manage multiple client relationships.
  • Reliable internet connection and phone access for remote work.

Preferred qualifications:

  • Existing life or health insurance license(s) or willingness to obtain licenses as required.
  • Proven track record of meeting sales or service targets in a commission-based role.

What we offer:

  • Fully remote work with a flexible schedule.
  • 100% commission compensation structure with strong income potential tied to performance.
  • Supportive agency leadership and collaborative team environment.
  • Opportunities for professional growth through ongoing training and mentorship.
  • Purpose-driven work helping clients protect their financial well-being.