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Remote Optical Customer Service Jobs in Bluefield, WV

HMG Careers

Sales and Service Agent Remote

Tazewell, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bastian, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Berwind, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Cucumber, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Boissevain, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Anawalt, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rich Creek, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Matoaka, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Cucumber, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bland, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Berwind, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Oakvale, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Vivian, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rocky Gap, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Gary, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bud, WV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsOptical Customer Service JobsRemote Optical Customer Service JobsRemote Optical Customer Service Jobs in Bluefield, WV

Remote Optical Customer Service information

See Bluefield, WV salary details

$9

$17

$25

How much do remote optical customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote optical customer service in Bluefield, WV is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is a remote optical customer service representative?

A Remote Optical Customer Service representative is a professional who assists customers with their optical needs—such as eyeglasses, contact lenses, and vision insurance—over the phone, chat, or email from a remote location. Their responsibilities often include answering product questions, helping with orders, resolving issues, and providing technical support for online optical services. By working remotely, they help customers without requiring in-person visits to an optical store, making vision care more accessible and convenient.

What are the key skills and qualifications needed to thrive as a remote optical customer service representative?

To succeed as a Remote Optical Customer Service representative, you need a solid understanding of optical products, customer service principles, and typically a high school diploma or equivalent. Familiarity with CRM systems, online order management platforms, and optical software is often required. Excellent communication, problem-solving abilities, and patience help build trust with customers and resolve issues efficiently. These competencies are crucial for delivering accurate support, ensuring customer satisfaction, and maintaining smooth remote operations in the optical industry.

What are some common challenges faced by remote optical customer service representatives, and how can they be effectively managed?

Remote Optical Customer Service representatives often encounter challenges such as troubleshooting eyewear issues without being physically present and communicating complex optical information to customers in an understandable way. To manage these, representatives rely on strong communication skills, detailed product knowledge, and remote diagnostic tools or video support when available. Collaborating closely with in-house opticians and leveraging a well-structured knowledge base can also help resolve customer concerns efficiently. Staying organized and proactive in follow-ups ensures a positive customer experience and helps build trust.

What is the difference between Remote Optical Customer Service vs Remote Optical Sales Representative?

AspectRemote Optical Customer ServiceRemote Optical Sales Representative
Required CredentialsCustomer service experience, basic optical knowledgeOptical industry knowledge, sales skills, certifications
Work EnvironmentCustomer support, troubleshooting, order processingClient engagement, product promotion, sales negotiations
Employer & Industry UsageOptical retailers, labs, healthcare providersOptical retailers, eyewear brands, distributors
Search & Comparison IntentCustomer support roles in optical industrySales roles in optical industry

Remote Optical Customer Service focuses on assisting customers with inquiries, troubleshooting, and order management, requiring strong communication skills. In contrast, Remote Optical Sales Representatives actively promote products and close sales, often needing sales certifications and industry knowledge. Both roles serve the optical industry but differ in their primary functions and skill sets.

What are popular job titles related to Remote Optical Customer Service jobs in Bluefield, WV?

For Remote Optical Customer Service jobs in Bluefield, WV, the most frequently searched job titles are:

What job categories do people searching Remote Optical Customer Service jobs in Bluefield, WV look for?

The top searched job categories for Remote Optical Customer Service jobs in Bluefield, WV are:

What cities near Bluefield, WV are hiring for Remote Optical Customer Service jobs?

Cities near Bluefield, WV with the most Remote Optical Customer Service job openings:

Remote Optical Customer Service jobs near you
Infographic showing various Remote Optical Customer Service job openings in Bluefield, WV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,743 per year, or $17.7 per hour.

Customer Service & Sales Representative

Wytheville, VA • Remote

shentel
Telecommunications • 1 - 5K employees

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

79th of 99 rated telecommunications companies

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about shentelexternal

$80K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio


Schedule: Full-time

What You’ll Do

As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.

Compensation & Earning Potential

  • Base Pay: $15+ per hour
  • Commission Opportunity with Multipliers
  • Estimated Total Earnings: $42,000–$60,000+ annually
  • Top Performers earn around $80,000 - $100,000 annually

Schedule Expectations:

 

We know that work-life balance is important to you and your family!

  • Monday–Friday: 10:30 AM – 7:00 PM
  • Around every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the same week
  • Overtime required monthly with the opportunity for additional overtime
  • Schedules are provided in advance

Remote Work Expectations

  • Dedicated, private workspace required
  • High-speed wired internet (no Wi-Fi-only or satellite connections)
  • Company-provided equipment
  • Paid training with full attendance required

 

What We’re Looking For

  • 1+ year customer service or call center experience
  • Strong communication and problem-solving skills
  • Ability to navigate multiple systems and handle high call volume
  • Comfortable identifying sales opportunities while supporting customers
  • Self-motivated and able to work independently

Why Join Us

  • Robust earning potential
  • Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidays
  • Paid training and ongoing development
  • Supportive team environment
  • Opportunity to grow into advanced roles
  • Discounted Shentel services in specific areas

Our Mission

We’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself.  We offer our employees a competitive benefits package and a winning culture.  With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!

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