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Remote Operations Jobs in Charleston, WV (NOW HIRING)

SailPoint

Senior Staff DevOps Engineer

Charleston, WV · Remote

$120K - $154K/yr

This is a fully remote position for candidates based in the USA or Canada. The role carries ... Develop and improve operational practices, runbooks, and platform engineering standards.

Liveops

Remote Customer Service Agent

Charleston, WV · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

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Remote Operations information

See Charleston, WV salary details

$9

$23

$47

How much do remote operations jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote operations in Charleston, WV is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $26.88 per hour, depending on experience, location, and employer.

How does a remote operations professional typically collaborate with on-site teams to ensure smooth workflows?

Remote Operations professionals often rely on digital communication tools such as project management software, instant messaging, and video conferencing to stay aligned with on-site teams. They attend regular virtual meetings, share updates in real time, and document processes meticulously to bridge the physical gap. Building strong relationships and maintaining clear, proactive communication are essential to ensure that operational goals are met seamlessly, despite location differences. This collaborative approach helps prevent misunderstandings and keeps projects running efficiently.

What are the key skills and qualifications needed to thrive in remote operations, and why are they important?

To excel in Remote Operations, strong analytical abilities, operational coordination experience, and relevant educational background in operations, logistics, or a related field are essential. Familiarity with digital communication platforms, remote monitoring tools, and project management software is typically required. Exceptional time management, problem-solving, and self-motivation are standout soft skills for this role. These skills ensure effective oversight, seamless coordination, and high productivity when managing operations from a distance.

What is the difference between Remote Operations vs Remote Customer Support?

AspectRemote OperationsRemote Customer Support
Primary RoleOversees business processes, logistics, and operational workflows remotelyAssists customers with product or service inquiries remotely
Required SkillsProcess management, communication, problem-solvingCommunication, empathy, product knowledge
Work EnvironmentTypically involves coordination with teams, data analysis, and planningCustomer interaction via chat, email, or phone
Common CertificationsBusiness administration, project managementCustomer service certifications, communication skills

Remote Operations focuses on managing business processes and workflows remotely, while Remote Customer Support centers on assisting customers directly. Both roles require strong communication skills but differ in daily tasks and skill sets. Understanding these differences helps job seekers find the right remote role aligned with their skills and career goals.

What are remote operations?

Remote operations refer to managing and executing business functions or tasks from a location outside a traditional office, often using digital tools and communication platforms. In a job context, roles like remote operations specialists involve coordinating workflows, monitoring systems, and ensuring efficiency without being physically present at a central site.

Who is the best company to work for remotely?

There is no definitive best company for remote operations roles, as it depends on factors like company culture, industry, and job requirements. Many organizations across technology, customer service, and marketing sectors offer remote positions with competitive benefits and flexible schedules. Job seekers should research company reviews, remote work policies, and role-specific expectations to find the best fit for their skills and preferences.

What are the most commonly searched types of Operations jobs in Charleston, WV?

The most popular types of Operations jobs in Charleston, WV are:

What job categories do people searching Remote Operations jobs in Charleston, WV look for?

The top searched job categories for Remote Operations jobs in Charleston, WV are:

Remote Operations jobs near you
Infographic showing various Remote Operations job openings in Charleston, WV as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,826 per year, or $23.5 per hour.

Advanced Brokerage Operations Professional, Remote

Thrivent Financial

Charleston, WV • Remote

$22.92 - $31.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Thrivent rating

8.8

Company rating: 8.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

This position is accountable for answering incoming phone calls and processing new account documents, maintenance requests, transfers and distributions. This includes analyzing and processing non-routine and/or complex new business and service transactions (including "not in good order" items). Position will also make outbound calls as required. Ensures service-related activities are performed quickly, accurately, cost-effectively and in compliance with internal service and state and federal regulatory standards. Provides support in the development of policies/procedures and quality assessments. This position focuses on using job or technical knowledge and skills to serve customers effectively. Willingly cooperates and works collaboratively to accomplish department objectives.

Job Duties and Responsibilities

  • Provide services as part of a brokerage operations functional team. This includes answering member and field phone calls, assisting other team members, managing workflow, flexing to provide functional coverage and collaborating with other service teams.
  • Maintain a thorough understanding of brokerage operations products, services and affiliated systems including the NFS and Thrivent systems and applicable operational policies and procedures.
  • Build and maintain a high quality and professional working relationship with all field professionals, clearing firm and internal business units.
  • Analyze, approve and provide high quality and timely service assuring strong member and field satisfaction and achieving and exceeding established service level timeframes.
  • Provide quality customer service by providing detailed, accurate and timely communications to ensure the field and clients have a reasonable understanding of the operational status of the account.
  • Achieve or exceed department quality standards.


Required Job Qualifications

  • High School, 1-2 years related experience
  • Strong written and communication skills
  • Proficient with MS Excel, MS Word, and applicable financial reporting tools.


Other Critical Factors

  • Ability to work day and/or evening shifts according to volume forecasts.
Pay Transparency


Thrivent's long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $22.92 - $31.01 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.


Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.


The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent's plans/policies are subject to change at any time at Thrivent's discretion.


Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email tohuman.resources@thrivent.comor call800-847-4836and request Human Resources.

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