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Remote Operations Technician Jobs (NOW HIRING)

Cordia

Remote Plant Operator

Pittsburgh, PA · On-site +1

$30.19/hr

Alert CES operations team of abnormal conditions at the facilities and dispatch on call technicians ... Remote operation of power plant facilities Physical Requirements/Work Environment: * The incumbent ...

Gridware

Field Operations Technician

Denver, CO · Remote

Role Overview The Field Operations Technician is responsible for executing on-site installations ... Planning and overseeing the installation of devices on electric poles in remote areas, ensuring ...

RTX

Sr. Batch Operations Technician (Remote)

The Sr. Batch Operations Technician will work closely with batch technicians, developers, and project managers to create and administer automated workflows critical to driving business success ...

Kelso Industries

Stationary HVAC Operator

Ogden, UT · Remote

... Remote Operations organization. Primary Responsibilities * Monitor customer Building Automation ... Coordinate responses with technicians, Customer Service Partners (CSPs), and internal support teams

Sentinel Blue

IT Support Technician

$42K - $55K/yr

Sentinel Blue is looking for an IT Operations Technician to join our Operations team. This role is ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

Lumen Technologies

OPERATIONS TECHNICIAN II - PUB SEC

OR · Remote

$58K - $77K/yr

The Role The Operations Technician will work in a fast-paced, 24/7/365 environment supporting a ... Benefits Bonus Structure #LI-Remote Requisition #: 342309 Life at Lumen Life at Lumen is human and ...

Kelso Industries

HVAC Monitoring Technician

Ogden, UT · Remote

Collaborate with technicians and internal teams to ensure timely resolutions Remote Troubleshooting ... ROC Operator - Level 2 * Remote Systems Specialist * Building Automation Support * Operations ...

Banner Health

BMS Technician

Mesa, AZ · On-site +1

Working from our Remote Operations Center (ROC), you'll support plant operations both remotely and in the field; fine-tuning controls, updating automation programs, resolving system issues, and ...

Centific

Operations Engineer

$71K - $96K/yr

Directly execute or manage local vendor technicians for servers, circuits and maintenance ... Submit Vendor Remote Hands Requests to support physical works on site Perform regular audits for ...

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Remote Operations Technician information

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How much do remote operations technician jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote operations technician in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.40 per hour, depending on experience, location, and employer.

How does a Remote Operations Technician typically collaborate with on-site teams to resolve technical issues?

A Remote Operations Technician often works closely with on-site personnel via video calls, messaging platforms, and remote access tools to troubleshoot and resolve technical issues. While they monitor systems and diagnose problems remotely, effective communication is key to guiding on-site staff through hands-on repairs or adjustments. This collaborative approach ensures quick response times and minimizes downtime. Building strong relationships with on-site teams and understanding their workflows is essential for seamless operations.

What is a Remote Operations Technician?

A Remote Operations Technician is a professional responsible for monitoring, controlling, and maintaining equipment or systems from a remote location. They use specialized software and communication tools to oversee operations in industries such as energy, manufacturing, and telecommunications. Their duties often include troubleshooting technical issues, responding to system alerts, and ensuring the smooth functioning of processes without being physically present at the site. This role is crucial for companies that operate in multiple or hard-to-reach locations, allowing efficient management and rapid response to incidents.

What are the key skills and qualifications needed to thrive as a Remote Operations Technician, and why are they important?

To thrive as a Remote Operations Technician, you need a strong understanding of operational procedures, troubleshooting, and technical systems, often supported by an associate degree in engineering technology or a related field. Familiarity with SCADA systems, remote monitoring tools, and industry-specific software is typically required, along with relevant certifications like CompTIA or vendor-specific credentials. Attention to detail, effective communication, and strong problem-solving skills set outstanding candidates apart. These skills and qualities are essential for ensuring system reliability, minimizing downtime, and maintaining smooth remote operations across distributed sites.

What is the difference between Remote Operations Technician vs Network Operations Technician?

AspectRemote Operations TechnicianNetwork Operations Technician
CertificationsCompTIA Network+, Cisco CCNA (preferred)CompTIA Network+, Cisco CCNA
Work EnvironmentRemote, field sites, data centersData centers, network operation centers, on-site
Industry UsageTelecommunications, IT services, cloud providersTelecommunications, internet service providers, enterprise networks
Job FocusMonitoring, troubleshooting, maintaining remote systemsManaging, troubleshooting, and maintaining network infrastructure

Both roles require networking certifications like CompTIA Network+ or Cisco CCNA. The Remote Operations Technician typically works remotely or at data centers, focusing on remote system monitoring and troubleshooting. In contrast, the Network Operations Technician often works on-site at network operation centers, managing physical and virtual network infrastructure. While their skills overlap, their work environments and primary responsibilities differ.

What cities are hiring for Remote Operations Technician jobs? Cities with the most Remote Operations Technician job openings:
What are the most commonly searched types of Operations Technician jobs? The most popular types of Operations Technician jobs are:
What states have the most Remote Operations Technician jobs? States with the most job openings for Remote Operations Technician jobs include:
Data Center Operations Technician (Remote Hands)

Data Center Operations Technician (Remote Hands)

EDC

Columbus, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

About Edged Data Centers
Edged is a fast-growing provider of sustainable data centers and energy infrastructure. The company builds and operates a global network of ultra-efficient, AI-ready data centers with waterless cooling for colocation, hyperscale and build-to-suit customers. The highly differentiated infrastructure platform is the first large-scale, global deployment of waterless cooling platform-wide and transforms data center growth into a catalyst for sustainable development. Edged is backed by a deep proprietary technology stack that will include renewable microgrid systems, ultra-clean generators, and waste-to-fuel solutions. The platform is designed for rapid deployment with more than a dozen new data centers operating or under construction across Europe and North America and a gigawatt-scale project pipeline.
The North American division of Edged is a joint venture between one of the largest private multinational corporations in the world and an affiliate of Endeavour. Endeavour is a purpose-driven organization helping innovators to develop and launch breakthrough solutions for global challenges in the areas of energy, water, and waste. Endeavour companies are made up of passionate change-makers who want to leave the world better than the way we found it. Today, Endeavour is deploying solutions that are immediately scalable and deliver both high financial returns and positive impact, including EV charging, waterless data center cooling, and advanced energy systems.
The Remote Hands - Fiber Infrastructure Lead is a hands-on technical leadership role responsible for the planning, installation, testing, documentation, and ongoing management of fiber infrastructure within a mission-critical data center environment. This role serves as the site site subject-matter expert (SME) for fiber connectivity and interconnection services, while also supporting Remote Hands activities as part of standard data center operations.
The Fiber Infrastructure Lead performs and oversees complex fiber installations and cross-connects, ensures work is completed to company and industry standards, and provides training and guidance to Data Center Facility Technicians. The individual in this role is also expected to cross-train with the Data Center Facility Technician position and maintain the ability to perform all functions of that role as operational needs require.
Essential Duties and Responsibilities
Fiber Infrastructure Installation and Management (Primary Responsibility)
  • Perform, lead, and oversee fiber infrastructure installations throughout the data center, including:
    • Fiber trunk installations between meet-me rooms (MMRs), cabinets, cages, and data halls
    • Installation, labeling, dressing, and documentation of fiber patch panels
    • Fiber cross-connect installations, modifications, and removals
  • Install, terminate, test, certify, and troubleshoot fiber cabling and connectivity using approved tools and test equipment.
  • Ensure all fiber work complies with company standards, structured cabling best practices, safety requirements, and applicable specifications.
  • Build, manage, and maintain fiber connectivity records using approved inventory, documentation, and ticketing systems.
  • Maintain accurate and auditable documentation for fiber inventory, ports, panels, pathways, and customer interconnections.
  • Respond to fiber-related service requests, incidents, and outages and support restoration efforts as required.

Leadership, Training, and Oversight
  • Serve as the site-level SME for fiber infrastructure, interconnections, and physical-layer connectivity.
  • Train, coach, and mentor Data Center Facility Technicians to safely and consistently perform fiber installations and cross-connect work.
  • Establish and reinforce standard methods for fiber installation, labeling, testing, and documentation.
  • Coordinate and oversee vendor-performed fiber installations and ensure compliance with safety, quality, and procedural requirements.
  • Inspect and validate completed fiber work for accuracy, workmanship, and documentation completeness.

Cross-Training and Facility Operations Support
  • Cross-train with the Data Center Facility Technician role and maintain proficiency to perform all associated duties when required.
  • Support data center operational activities, including routine inspections, basic troubleshooting, and coordinated incident response.
  • Assist with equipment moves, adds, changes, and decommissions where fiber or physical infrastructure involvement is required.

Remote Hands and Operational Support
  • Provide Remote Hands support for customer and internal requests, including cable tracing, visual verification, cross-connect execution, and physical component handling.
  • Support incident response and maintenance activities by assisting with diagnostics, stabilization efforts, communication, and documentation.
  • Coordinate work activities with remote operations, engineering, and operations control center (OCC) teams.

Safety, Compliance, and Documentation
  • Comply with all company safety, security, and compliance requirements, including LOTO, JHAs, and site access controls.
  • Maintain clean, organized, and compliant cabling pathways, equipment areas, and workspaces.
  • Follow established change management, MOP/SOP, and documentation procedures.
  • Participate in required safety training, operational readiness activities, audits, and drills.

Minimum Qualifications
  • High school diploma or GED required; technical, vocational, or telecommunications education preferred.
  • Hands-on experience installing, terminating, testing, and overseeing fiber infrastructure and cross-connects in data center environment.
  • Strong knowledge of structured fiber cabling systems, standards, panels, terminations, and pathways.
  • Proficiency with fiber test equipment, including power meters, inspection tools, and certification testers.
  • Ability to train and mentor others in technical procedures and best practices.
  • Strong organizational, documentation, and technical inventory management skills.
  • Ability to safely lift up to 50 pounds, climb ladders, and work in confined environments.
  • Availability to work rotating shifts, weekends, holidays, and on-call assignments as required.

Preferred Qualifications
  • Experience working in multi-tenant or colocation data center environments.
  • Experience with fiber splicing, trunk builds, and high-density fiber deployments.
  • Familiarity with interconnection provisioning processes and physical network inventory systems.
  • Experience coordinating and overseeing vendor or contractor-performed fiber installations.
  • Exposure to data center mechanical, electrical, and life-safety systems through cross-training or operational support.

Knowledge, Skills, and Abilities
  • Advanced knowledge of fiber infrastructure installation, management, and troubleshooting.
  • Strong attention to detail and commitment to high-quality workmanship.
  • Ability to lead by example and enforce consistent technical and safety standards.
  • Effective verbal and written communication skills.
  • Strong problem-solving and analytical abilities.
  • Ability to work independently and collaboratively in a team environment.
  • Proficiency with Microsoft Office applications and technical documentation systems.

Work Environment and Physical Requirements
  • This is a 24/7/365 role with rotating shifts, weekend and holiday coverage, and participation in on-call rotations.

  • Ability to respond to emergency events or site outages within required timeframes.

  • Occasional travel to other Edged Data Centers or customer sites may be required.

EEO Statement:
Edged is an equal opportunities employer. We believe in ensuring equal access to employment opportunities for all. We assess candidate qualifications and make recruiting decisions based on the experience, capabilities and skills you share with us in your application and applicable materials. Hiring and employment decisions within Edged are not based on religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Total Rewards Statement:
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; PTO; employee assistance program; and other company benefits.
Compensation for the role will depend on a number of factors, including your qualifications, location, skills, competencies, and experience and may fall outside of the range shown.
Great Place to Work
Enjoy...
  • A fast-paced, entrepreneurial culture focused on innovation.
  • A flexible, autonomous work environment.
  • A culture of respect, learning, and excellence.
  • Experienced, highly talented experts as team peers.
  • Growth and travel opportunities.
  • A team of change-makers having a significant impact on people and the planet.

Contact: edcrecruiting@edged.us

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