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Remote Operations Support Jobs in Illinois (NOW HIRING)

Weekend Operations Specialist

Chicago, IL · On-site +1

$75K - $150K/yr

We are hiring Weekend Operations Specialists to monitor and support exchange operations during weekend hours. This is a part-time, remote position ideal for someone who thrives in a fast-paced ...

BMS Technician

Banner, IL · On-site +1

Working from our Remote Operations Center (ROC), you'll support plant operations both remotely and in the field; fine-tuning controls, updating automation programs, resolving system issues, and ...

In-office/Remote Work Location: Chicago, New York, San Francisco Work Hours: Office hours Find out ... As the company grows, we are expanding our internal operations capabilities to support a fast ...

... remote work environment Preferred Experience · 2+ years of experience in billing, invoicing, rebate management, or financial operations support · Experience working in a shared services or high ...

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

... growing remote team. In this role, you will assist clients by providing exceptional support ... Support daily administrative and operational tasks as assigned * Maintain professionalism and ...

Operations Coordinator, Insurance

Chicago, IL · On-site +1

$60K - $75K/yr

This position supports divisional leadership and cross-functional business operations through CRM ... Self-starter who can work independently in a remote environment * Experience preferred in Microsoft ...

... remote users. * Partner with operational technology teams to support secure IT/OT integration strategies. End User Technology & Collaboration * Oversee enterprise endpoint management, mobile ...

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Remote Operations Support information

What is a Remote Operations Support role?

A Remote Operations Support role involves assisting an organization’s operations from a remote location, often through digital communication tools. Responsibilities typically include monitoring workflows, troubleshooting issues, coordinating with on-site teams, and ensuring that business processes run smoothly. This role is essential for companies with distributed teams or those that operate across multiple locations. Strong organizational, communication, and problem-solving skills are important for success in this position. Remote Operations Support professionals help maintain efficiency and continuity of operations, even when physical presence is not possible.

What are the key skills and qualifications needed to thrive as a Remote Operations Support specialist, and why are they important?

To thrive as a Remote Operations Support specialist, you need strong organizational, problem-solving, and communication skills, often supported by experience in administrative or technical support roles. Familiarity with remote collaboration tools, ticketing systems, and platforms like Slack, Zoom, or Microsoft Teams is typically required. Proactivity, attention to detail, and the ability to manage time independently are essential soft skills for this position. These abilities ensure seamless remote operations, efficient issue resolution, and effective support for distributed teams.

What are some common challenges faced by Remote Operations Support professionals, and how can they be addressed?

Remote Operations Support professionals often encounter challenges such as coordinating across different time zones, maintaining effective communication with distributed teams, and managing multiple support requests simultaneously. To address these, it's important to establish clear protocols for communication, leverage collaboration tools like Slack or Microsoft Teams, and prioritize tasks using ticketing systems. Regular virtual check-ins and a structured workflow can help ensure alignment and efficient problem-solving, even when working remotely.

What is the difference between Remote Operations Support vs Remote Customer Service Representative?

AspectRemote Operations SupportRemote Customer Service Representative
Required CredentialsBasic technical skills, industry-specific knowledgeCommunication skills, customer service experience
Work EnvironmentSupport teams, technical platforms, internal systemsCustomer interaction, call centers, chat platforms
Employer & Industry UsageIT, logistics, manufacturing, tech companiesRetail, telecom, e-commerce, service industries
Common Search & ComparisonOften compared for support roles involving technical or operational tasksCompared for roles focused on customer interaction and service

Remote Operations Support and Remote Customer Service Representative roles differ mainly in their focus and skill requirements. Operations support emphasizes technical knowledge and internal process support, while customer service roles prioritize communication and customer interaction. Both are vital in remote work environments across various industries.

What are the most commonly searched types of Operations Support jobs in Illinois? The most popular types of Operations Support jobs in Illinois are:
What cities in Illinois are hiring for Remote Operations Support jobs? Cities in Illinois with the most Remote Operations Support job openings:
Infographic showing various Remote Operations Support job openings in Illinois as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Franchise Operations Specialist (100%Remote - Chicago Area Preferred)

WIN Home Inspection

Chicago, IL • Remote

$53K - $71K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Job Description for Franchise Operations Specialist (100% Remote - Chicago Area Preferred):

Are you excited by the idea of helping small business owners succeed?

We're hiring a Franchise Operations Coordinator to support franchise owners by coordinating solutions, collaborating across teams, and ensuring they have the tools they need to thrive.

About the Role

We're looking for a Franchise Operations Specialist who enjoys variety, thrives in a collaborative environment, and takes pride in helping others succeed . In this role, you'll build trusted relationships with our franchise owners while also working closely with colleagues across marketing, training, and operations.

Some days you'll be connecting with franchise owners, understanding their needs, and coordinating support. Other days you'll be reviewing a marketing initiative for relevance, helping organize a training session, or assisting with an operational rollout. You'll never be expected to know it all, you'll always have expert teammates to lean on, but over time, you'll grow your expertise so you can guide franchisees directly with confidence.

This role is ideal for someone with excellent people skills, strong organizational instincts, and the ability to juggle multiple priorities while keeping a positive, solutions-oriented mindset.

What You'll Do:

  • Serve as a trusted point of contact for franchise owners, building strong relationships

  • Champion and coordinate requests with internal marketing, training, and operations teams

  • Provide responsive, empathetic support and follow-through on client needs

  • Contribute to projects such as training programs, marketing reviews, and process improvements

  • Deepen your knowledge of our systems and processes to provide more direct guidance over time

What We're Looking For:

  • Friendly and empathetic with strong people and communication skills

  • Natural leader with a drive to grow professionally and personally

  • Quick learner, organized, and persistent in getting things done

  • 3+ years of experience collaborating with cross-functional teams (marketing, training, or operations)

Why WIN

  • 100% remote role (Chicago-area candidates preferred)

  • Collaborative, inclusive culture built on respect and growth

  • Health, dental, vision insurance + PTO + 401(k) match

  • Career development and advancement opportunities

  • A team that values working hard, having fun, and celebrating success together