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Remote Operations Support Specialist Jobs in Racine, WI

SKYGEN

Supervisor - Claims Intake

Menomonee Falls, WI · Remote

What are important things that YOU need to know about this role? * 100% remote role offering ... Collaborate with Manager and Support Specialist to develop, maintain and facilitate all training ...

Merjent

Environmental Permitting Specialist

Milwaukee, WI · Remote

$94K - $127K/yr

Merjent also invests in its company culture by supporting travel for remote employees to attend in ... Serve as a Permitting Specialist or Task Lead for Power Sector projects (i.e., solar, wind, battery ...

AO Globe Life

Remote Sales Specialist

Waukegan, IL · On-site +1

With a world-class support staff, incredible mentorship, and endless growth opportunities, this could be the career change you've been waiting for!Why Join Us? * 🌍 Remote Flexibility: Work from ...

AO Globe Life

Remote Sales Specialist

Waukegan, IL · On-site +1

With a world-class support staff, incredible mentorship, and endless growth opportunities, this could be the career change you've been waiting for!Why Join Us? * 🌍 Remote Flexibility: Work from ...

AO Globe Life

Remote Sales Specialist

Waukegan, IL · On-site +1

With a world-class support staff, incredible mentorship, and endless growth opportunities, this could be the career change you've been waiting for!Why Join Us? * 🌍 Remote Flexibility: Work from ...

AO Globe Life

Remote Sales Specialist

Waukegan, IL · On-site +1

With a world-class support staff, incredible mentorship, and endless growth opportunities, this could be the career change you've been waiting for!Why Join Us? * 🌍 Remote Flexibility: Work from ...

AO Globe Life

Remote Sales Specialist

Waukegan, IL · On-site +1

With a world-class support staff, incredible mentorship, and endless growth opportunities, this could be the career change you've been waiting for!Why Join Us? * 🌍 Remote Flexibility: Work from ...

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All JobsRemote Operations Support Specialist JobsRemote Operations Support Specialist Jobs in Racine, WI

Remote Operations Support Specialist information

See Racine, WI salary details

$29.5K

$59K

$104.5K

How much do remote operations support specialist jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote operations support specialist in Racine, WI is $59,041.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,300.00 and $64,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Operations Support Specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a Remote Operations Support Specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a Remote Operations Support Specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.
What are popular job titles related to Remote Operations Support Specialist jobs in Racine, WI? For Remote Operations Support Specialist jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Operations Support Specialist jobs in Racine, WI look for? The top searched job categories for Remote Operations Support Specialist jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Operations Support Specialist jobs? Cities near Racine, WI with the most Remote Operations Support Specialist job openings:
Remote Operations Support Specialist jobs near you
Wealth Operations Sr Specialist (Hybrid)

Wealth Operations Sr Specialist (Hybrid)

Northwestern Mutual Life Insurance Company

Milwaukee, WI • On-site, Remote

$80K - $121K/yr

Full-time

Posted 22 days ago

Northwestern Mutual rating

8.0

Company rating: 8.0 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

147th of 261 rated insurance

Job description

PRINCIPAL ACCOUNTABILITIES:

  • Responsible for the day to day technical support of the FPS Investment Account Opening operations team to ensure quality and timely outputs are delivered to subscribers, as the services evolve with technology and product enhancements. Positively influences and leads changes with individual FPAs and the team.
  • Develops and provides technical training to Investment Client Onboarding and other FPS teams, including Service Development and User Support, to improve the overall service and experience that FPS delivers to the field. Identifies gaps in learning/training and recommends plans of action.
  • Uses investment account opening or operations expertise, critical thinking and judgment to resolve difficult plan requests, issues, complaints or errors related to FPS standards or procedures. This includes analyzing discrepancies related to plans, initiating corrective action, and providing counsel and information to subscribers and home office cross-functional teams. Evaluates and grants flexibility to established practices and procedures when appropriate.
  • Mentors less experienced staff, providing answers to questions, advice, feedback and support. Provides performance feedback to the manager.
  • Assists in design of and executes quality assurance plans necessary to ensure quality outputs are delivered to FPS subscribers
  • Identifies, develops and implements process, system and workflow improvements and ensures team alignment.
  • Ability to assist in both team and cross-functional team projects and process improvements.
  • Acts as backup and/or escalation for subscriber support calls when necessary.
  • Viewed as an expert on FPS procedures and standards and FPA use of various technologies.

REQUIREMENTS:

  • Bachelor's degree or an equivalent combination of education and progressively responsible work experience
  • Minimum of two years of professional level experience, preferably related to investment account opening or operations and related technologies.
  • Demonstrated ability to understand FPS processes and standards and marry it with general planning knowledge to drive quality results.
  • Demonstrated leadership and mentoring/coaching skills and the ability to develop and train/up-skill team members.
  • Experience with implementing process improvements, process introduction and system enhancements in support of technology changes.
  • Demonstrated high level of organization and follow through with the ability to effectively identify and independently establish priorities and meet deadlines on multiple assignments with high quality results.
  • Effective written and verbal communication skills with the ability to positively influence, work cooperatively, and negotiate with individuals in the department and the field to maintain maximum operational efficiency
  • Series 7 required.
This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 7 - FINRA, SIE - FINRA

Compensation Range:

Pay Range - Start:

$70,320.00

Pay Range - End:

$105,480.00

Geographic Specific Pay Structure:

Structure 110:

$77,360.00 USD - $116,040.00 USD

Structure 115:

$80,880.00 USD - $121,320.00 USD

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.


Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!


Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.


What Northwestern Mutual employees say

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About Northwestern Mutual

Sourced by ZipRecruiter

Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years through a distinctive planning approach that integrates risk management with wealth accumulation, preservation, and distribution. With more than $290 billion in assets, $30 billion in revenues and more than $1.9 trillion worth of life insurance protection in force, Northwestern Mutual delivers financial security to more than 4.6 million clients. People are the power behind Northwestern Mutual, and diversity makes us better. We are committed to reflecting and serving the marketplace. We do so by attracting and improving the engagement of those who bring their outstanding perspectives, ideas, and beliefs.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Milwaukee, WI, US

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