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Remote Operations Support Specialist Jobs in Edison, NJ

Client Support Specialist (Remote)

Manhattan, NY · Remote

$19.75 - $26.75/hr

... Specialist to join our growing remote team. In this role, you will assist clients by providing ... Support daily administrative and operational tasks as assigned * Maintain professionalism and ...

IP Operations Specialist

Manhattan, NY · Remote

$28.02 - $35.16/hr

This role is part of The Hub, Fish's remote-first group of professionals. Hub employees work ... Support the transfer process within Practice Systems by coordinating transfer-related workflows ...

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Complete recurring operational and account-servicing processes accurately and consistently ... Ability to work independently in a remote environment and collaborate effectively across teams.

New

The company values responsive service, operational reliability, and a positive employee experience ... Partner with remote IT colleagues to resolve issues and support broader organizational initiatives.

Automation Support Specialist

Brooklyn, NY · On-site +1

$58K - $94K/yr

Responsibilities as the Automation Support Specialist include providing automation and helpdesk ... Knowledge of remote support tools and desktop management platforms. Additional information ...

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Showing results 1-20

Remote Operations Support Specialist information

See Edison, NJ salary details

$32.6K

$65.2K

$115.4K

How much do remote operations support specialist jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote operations support specialist in Edison, NJ is $65,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $71,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote operations support specialist, and why are they important?

To thrive as a Remote Operations Support Specialist, you need strong organizational skills, attention to detail, and experience in administrative or operations support, often backed by a relevant degree or equivalent work experience. Familiarity with remote collaboration tools (such as Slack, Zoom, and project management platforms), CRM systems, and proficiency in Microsoft Office or Google Workspace is typically required. Excellent communication, problem-solving ability, and a proactive attitude are essential soft skills for excelling in this role. These competencies ensure efficient remote support, seamless team collaboration, and the smooth execution of operational tasks across distributed environments.

How does a remote operations support specialist typically collaborate with other departments while working remotely?

As a Remote Operations Support Specialist, you’ll regularly interact with colleagues from departments such as IT, customer service, and management through virtual communication tools like email, video conferencing, and project management platforms. Effective collaboration often involves participating in daily or weekly team meetings, promptly responding to support tickets, and sharing updates on operational issues or process improvements. Strong written and verbal communication skills are essential to ensure seamless coordination and maintain productivity despite the physical distance. Building relationships with team members remotely can be a challenge, but proactive communication and leveraging collaborative technologies can help bridge the gap.

What is the difference between Remote Operations Support Specialist vs Remote Customer Support Specialist?

AspectRemote Operations Support SpecialistRemote Customer Support Specialist
CredentialsTypically requires technical certifications or experience in operationsUsually requires customer service or communication skills, sometimes certifications in support tools
Work EnvironmentSupports internal operations, troubleshooting technical issues, process managementHandles customer inquiries, resolves product or service issues, provides support
Employer & Industry UsageUsed in tech, logistics, and operations-heavy industriesCommon in retail, SaaS, and service industries
Search & Comparison IntentPeople looking for operational or technical support rolesPeople seeking customer service or client support roles

The Remote Operations Support Specialist focuses on supporting internal processes and technical troubleshooting within organizations, often requiring technical certifications. In contrast, the Remote Customer Support Specialist primarily interacts with customers to resolve product or service issues, emphasizing communication skills. Both roles are remote but serve different functions within the company ecosystem.

What is a remote operations support specialist?

A Remote Operations Support Specialist is a professional who provides administrative, technical, and logistical support to organizations from a remote location. Their responsibilities often include coordinating schedules, managing data, troubleshooting technical issues, and ensuring smooth day-to-day operations. They use digital communication tools to collaborate with teams and may serve as a liaison between departments or with external clients. This role is essential for organizations with distributed or virtual teams, ensuring operations run efficiently regardless of physical location.

What are the most commonly searched types of Operations Support Specialist jobs in Edison, NJ?

The most popular types of Operations Support Specialist jobs in Edison, NJ are:

What are popular job titles related to Remote Operations Support Specialist jobs in Edison, NJ?

For Remote Operations Support Specialist jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Operations Support Specialist jobs in Edison, NJ look for?

The top searched job categories for Remote Operations Support Specialist jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Operations Support Specialist jobs?

Cities near Edison, NJ with the most Remote Operations Support Specialist job openings:

Lead Business Operations Support Specialist

EmblemHealth

New York, NY • Remote

$107K - $127K/yr

Full-time

Re-posted 16 days ago


EmblemHealth rating

9.2

Company rating: 9.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

21st of 308 rated insurance


Job description

REMOTE

Summary of Position

  • Responsible for ongoing business support of the Operational functions, including new or revised product implementations, accreditation, contracts, compliance requirements and internal and external regulatory or client audits.
     
  • Lead and support implementations of new processes within operations, interfacing with Product, Accreditation, Provider Network Management and Compliance counterparts as well as overseeing and driving initiatives at the direction of the Tower Leads; oversee ongoing progress.
     
  • Direct and guide operational areas on compliance measures, providing subject matter expertise and guidance for all matters relating to business functions, accreditation/quality and compliance requirements


Principal Accountabilities

  • Develop and oversee annual Operations Business Support work plan, which includes documenting and tracking all initiatives and requirements, assessing projects, timelines and risks.
     
  • Develop, initiate, maintain and update policies and procedures for the operations aspects of Product, Accreditation, Contracts and those that support regulatory requirements.
     
  • Drive and direct implementation of day-to-day operations controls. Maintain current knowledge of changes in products, accreditation standards, industry rules and regulations and assist in maintaining effective lines of communication with other departments to ensure alignment.
     
  • Act as an independent review and evaluation body to ensure that Product, Accreditation, Contractual and compliance issues and concerns are being appropriately evaluated, investigated and resolved. 
     
  • Monitor and oversee business activities of other departments that Operations interfaces with to maintain an end-to-end process view of all products, business, quality and compliance activities and to identify trends that cross-functionally impact the organization.
     
  • Interface directly with the Operations Audit team, Corporate Compliance, Account Management, Quality and Operations team(s) to manage regulatory audits and monitoring events, accreditation reviews, and internal or client-based audits. Direct universe generation, preparation of sample files and corrective action plans as needed. 
     
  • Act as Operations lead for program audits; proactively prepare Operations, direct Analytics and reporting team on data validation requirements, perform mock audits and assess risks. Work in conjunction with Operations leadership and teams to provide root cause analysis, corrective action plans and execution/implementations therein.
     
  • Conduct routine meetings with Operational partners and attend other business area meetings, such as Product Implementations, Annual Renewals, NCQA Workgroups and Compliance work groups to serve as an Operations liaison. 
     
  • Actively support and lead process improvement initiatives that lead to cost savings, improved experience and maximization of administrative resources.
     
  • Lead projects as needed; perform other related tasks as directed or required.

Qualifications

Education, Training, Licenses, Certifications

  • Bachelor's Degree in Business, Health Administration or related field required; graduate degree, preferred. Additional years of experience may be considered in lieu of educational requirements
     
  • Certification in HealthCare Compliance (CHC) or equivalent preferred


Relevant Work Experience, Knowledge, Skills, and Abilities

  • 5 - 8+ years' experience in positions of increasing complexity/responsibility, preferably in a managed care environment required
     
  • Experience in Healthcare Operations, Product, Accreditation and/or Compliance required
     

  • Extensive knowledge of CMS, DOH and DFS compliance requirements required
     
  • Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience required
     
  • Technologically literate - familiar with IT focused frameworks, systems and methodology required
     
  • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, Visio, etc.) required
Additional Information
  • Requisition ID: 1000003220
  • Hiring Range: $77,760-$149,040

What EmblemHealth employees say

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