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Remote Operations Manager Jobs in Madison, MS (NOW HIRING)

MDS Communications

Remote Call Center Agent

Jackson, MS · Remote

$15 - $16/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

CareDx, Inc.

Accounting Manager

Jackson, MS · Remote

This person will be key in running day-to-day accounting operations reporting to the Site ... Experience with Pioneer Rx and NetSuite, a plus #LI-Remote Additional Details: Every individual at ...

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Remote Operations Manager information

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$25.2K

$51.6K

$96.4K

How much do remote operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote operations manager in Madison, MS is $51,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $63,100.00 per year, depending on experience, location, and employer.

What Does a Remote Operations Manager Do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What is a Remote Operations Manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Remote Operations Manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do Remote Operations Managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.
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What job categories do people searching Remote Operations Manager jobs in Madison, MS look for? The top searched job categories for Remote Operations Manager jobs in Madison, MS are:
What cities near Madison, MS are hiring for Remote Operations Manager jobs? Cities near Madison, MS with the most Remote Operations Manager job openings:
Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Madison, MS as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,628 per year, or $24.8 per hour.
Senior Managr Global Customer Service

Senior Managr Global Customer Service

FUJIFILM Corporation

Jackson, MS • Remote

$16.75 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Fujifilm rating

8.3

Company rating: 8.3 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

46th of 516 rated manufacturers

Job description

Position Overview

Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce.

This role is responsible for defining the global service model, technology strategy, and performance framework, ensuring a best-in-class, scalable customer experience across all regions. You will also be responsible for the reputation of the support function across all global tenants. The focus should be on long-term growth, efficiency, and ensuring that CS acts as a value-driver for the company.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We’re looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they develop office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Responsibilities

Strategy & Leadership

  • Define and execute the global customer service strategy for GMSB

  • Establish the tiered support model (Tier 1, Tier 2, Tier 3) and regional operating structure

  • Serve as the primary CS leader interfacing with stakeholders

  • Financial Management: Oversee the CS budget, manage and analyse cost allocation models and cost of service to each region.

Platform & Integration

  • Oversee implementation and optimization of Intercom (Top Tier)

  • Ensure seamless integration with:

  • Order management systems

  • Fulfillment/lab systems

  • Google Photos ecosystem

  • Drive automation strategy (AI, bots, workflows)

  • Compliance & Risk: Ensure the platform remains compliant with global data privacy standards(GDPR/CPRA).

Global Operations

  • Manage performance across:

  • Offshore Tier 1 vendor

  • In-country Tier 2 teams

  • Tier 3 operations (QA, reporting, VOC)

  • Establish global SLAs, KPIs, and reporting cadence

Customer Experience & Continuous Improvement

  • Own global CSAT, NPS, and service performance metrics

  • Translate customer insights into:

  • Product improvements

  • UX enhancements

  • Operational changes

  • Drive continuous optimization of cost, efficiency, and experience

Team Leadership

  • Lead and develop CS Ops (Tier 3) team

  • Influence regional CS teams without direct reporting lines

  • Build scalable org structure as business grows

  • 5-8 plus 31 agents

Required Skills/Education

  • 8–12+ years in Customer Service / CX leadership , preferably in:

  • D2C/eCommerce

  • Marketplace or digital platforms

  • Proven experience leading global customer service organizations

  • Deep experience with:

  • Tiered support models

  • Offshore/vendor management

  • CS platforms (Intercom, Zendesk, Salesforce)

  • Strong business acumen:

  • Ability to connect CS performance to revenue, retention, and cost

  • Experience working with large strategic partners or enterprise clients

Key Differentiator

  • This is a strategic, global leadership role , not a traditional call center leader.The focus is on scaling a modern, tech-enabled, data-driven customer experience organization aligned with Fujifilm’s standards.

Salary and Benefits:

  • $110,000 plus bonus depending on experience

  • Medical, Dental, Vision

  • Life Insurance

  • 401k

  • Paid Time Off

#LI-Remote

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hlushrteam@fujifilm.com).

Job Locations US-Remote

Posted Date 3 days ago (6/4/2026 11:18 AM)

Requisition ID 2026-37843

Category Customer Service/Support

Company (Portal Searching) FUJIFILM North America Corporation - Imaging Division

What Fujifilm employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Fujifilm

Sourced by ZipRecruiter

With each Industry we enter, We’ve learned to Leverage and Adapt our knowledge, Expertise and rRsources to make the World a better place. When it comes to Innovating for a Healthier World and a more sustainable society, we’ll NEVER STOP. Fujifilm will contribute to the social challenges by creating new value in a wide range of business domains through innovation in Products, Services, and Technological Development. We launched our Healthcare Business with X-ray film in 1936. And now, We are developing our business in areas of prevention, diagnosis, and treatment as a Comprehensive Healthcare Company. We will never stop Innovating for a Healthier World.

Industry

Chemical manufacturing

Company size

10,000+ Employees

Headquarters location

Minato-ku, Tokyo, JP

Social media

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