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Remote Operations Manager Jobs in Capitol Heights, MD

ICF

Operations Lead (Enterprise Platforms)

Reston, VA · Remote

Working closely with the Program Manager and Government stakeholders, the Operations Lead will ... Job Location Remote work within the United States is authorized.Must support US Eastern time zone ...

ECS

Field Operations Lead

Fairfax, VA · On-site +1

$135K - $175K/yr

Everforth ECS is seeking a Field Operations Lead to work in our Fairfax, VA office or Remote* Note ... The Field Operations Lead will manage a team of Field Service Representatives who will be working ...

New

U.S. Secret Service

Operations Supervisor

Washington, DC · On-site +1

$143K - $187K/yr

Oversees integrated programs related to property and fleet management, internal and external ... Develops adequate procedures to maintain continuity of operations; and participates in formal ...

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All JobsOperations JobsRemote Operations Manager JobsRemote Operations Manager Jobs in Capitol Heights, MD

Remote Operations Manager information

See Capitol Heights, MD salary details

$31.1K

$63.7K

$119K

How much do remote operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote operations manager in Capitol Heights, MD is $63,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a remote operations manager?

A Remote Operations Manager is responsible for overseeing and coordinating business operations from a remote location rather than a traditional office setting. This role typically involves managing teams, workflows, and processes to ensure efficiency, productivity, and alignment with company goals, all while leveraging digital tools and communication platforms. Remote Operations Managers must be skilled in virtual leadership, project management, and problem-solving to effectively support distributed teams. Their duties often include monitoring key performance indicators, implementing process improvements, and ensuring smooth day-to-day operations despite geographical distances.

What does a remote operations manager do?

The job duties of a remote operations manager involve managing a production process or the provision of a service. As a remote operations manager, you work from home to monitor business operations, plan a budget, and come up with strategies to improve efficiency, quality, and profits. Some of your job responsibilities vary depending on the industry in which you work. In fields such as production, you oversee quality assurance (QA) operations. In all positions, you coordinate with employees and departments and run meetings virtually. Some jobs require you to visit work or production sites occasionally.

What are the key skills and qualifications needed to thrive as a remote operations manager, and why are they important?

To succeed as a Remote Operations Manager, you need strong leadership, project management, and organizational skills, usually supported by a relevant degree and operations experience. Familiarity with remote collaboration tools like Slack, Asana, and Zoom, as well as knowledge of workflow management systems, is essential. Excellent communication, problem-solving abilities, and a high degree of self-motivation help you effectively lead distributed teams. These competencies are critical for ensuring operational efficiency, team alignment, and successful delivery of business objectives in a remote environment.

How do remote operations managers effectively oversee distributed teams and ensure smooth workflow?

Remote Operations Managers typically rely on digital collaboration tools and clear communication protocols to coordinate team activities across different locations. They schedule regular virtual check-ins, set clear expectations, and monitor progress using project management software. Building trust and fostering engagement are crucial, as is being proactive in addressing time zone differences and potential communication barriers. This role often requires adaptability and strong problem-solving skills to maintain team cohesion and operational efficiency in a remote environment.

What is the difference between Remote Operations Manager vs Remote Project Coordinator?

AspectRemote Operations ManagerRemote Project Coordinator
ResponsibilitiesOversees daily operations, manages teams, ensures efficiencyAssists in project planning, coordinates tasks, tracks progress
Required SkillsLeadership, strategic planning, process optimizationCommunication, organization, scheduling
CertificationsOperations management, project management (e.g., PMP)Project management certifications (e.g., CAPM, PMP)
Work EnvironmentRemote, cross-functional teams, management levelRemote, project teams, coordination role

The Remote Operations Manager focuses on overseeing overall operations and team management, requiring strategic and leadership skills. In contrast, the Remote Project Coordinator supports project execution, emphasizing organization and task coordination. Both roles often require project management certifications and operate in remote, team-based environments, but their scope and responsibilities differ significantly.

Can remote operations managers work remotely?

Remote operations managers can work remotely, as the role often involves overseeing processes, coordinating teams, and using digital communication tools. Many companies offer remote or hybrid arrangements for this position, especially with experience in project management and familiarity with collaboration software. However, some organizations may require on-site presence for certain tasks or meetings.

What's the average pay for a remote operations manager?

The average salary for a remote operations manager typically ranges from $70,000 to $120,000 per year, depending on experience, industry, and company size. Many remote roles also offer benefits such as flexible schedules and opportunities for leadership development.
More about Remote Operations Manager jobs

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For Remote Operations Manager jobs in Capitol Heights, MD, the most frequently searched job titles are:

What job categories do people searching Remote Operations Manager jobs in Capitol Heights, MD look for?

The top searched job categories for Remote Operations Manager jobs in Capitol Heights, MD are:

What cities near Capitol Heights, MD are hiring for Remote Operations Manager jobs?

Cities near Capitol Heights, MD with the most Remote Operations Manager job openings:

Remote Operations Manager jobs near you
Infographic showing various Remote Operations Manager job openings in Capitol Heights, MD as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $63,706 per year, or $30.6 per hour.

Vice President, Global Services Operations & Excellence

Fluence

Arlington, VA • Remote

Full-time

Posted 3 days ago

New

Job description

Fluence (Nasdaq: FLNC)is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visitfluenceenergy.com.

Job Description:

Vice President, Global Service Operations & Excellence

Reports to: Brian Perusse, Vice President, Global Head of Services and Digital

ABOUT THE POSITION

The Vice President, Services Operations & Excellence serves as Fluence's executive leader responsible for leading and improving the operating model that enables safe, consistent, efficient, and scalable service delivery across the enterprise that is required to maximize the lifetime value of our customers' energy assets. This role balances operational rigor, intelligent automation, digital enablement, governance, workforce capability, and continuous improvement to improve productivity, service quality, customer outcomes, and business performance.

Reporting to the Vice President, Global Head of Services and Digital, this executive is accountable for the operational capabilities, technology platforms, governance, standards, and organizational readiness that enable regional Services organizations to execute successfully. Working closely with Product Management, Customer Success, Projects, Supply Chain, IT, and regional Services and Digital leaders, this role continuously improves how Services operates by leveraging data, automation, predictive analytics, and emerging AI capabilities to strengthen execution and deliver measurable business outcomes.

Key Responsibilities

Operational Excellence

  • Own the global operational infrastructure backbone, ensuring consistent execution through clear standards, governance, and best practices including ITIL across all regions.
  • Lead continuous improvement initiatives, leveraging automation, analytics, and AI to simplify operations, increase productivity, and improve customer outcomes.
  • Establish and manage operational performance metrics and KPIs to drive accountability, operational effectiveness, and business performance.

Global Infrastructure, Security Management, & OT Governance

  • Own the global operational infrastructure backbone supporting global Services and Digital operations, including cloud environments, enterprise and OT systems, lifecycle management, patching, access management, reliability, and scalability.
  • Lead the Services operational cybersecurity program, ensuring effective security controls, vulnerability management, monitoring, incident response, and IT/OT access governance across customer and Fluence-managed environments.
  • Establish and govern OT standards, cybersecurity compliance programs, and risk management frameworks, ensuring secure operations, regulatory alignment, and consistent deployment practices across all regions.

Fleet Performance & Reliability

  • Lead Fleet Optimization, Maintenance Engineering, and Reliability Engineering activities to improve fleet reliability, system availability, and customer outcomes.
  • Provide global technical leadership for complex network, controls, software, and asset performance issues, ensuring rapid diagnosis, root-cause resolution, & deployment of fleet-wide improvements.
  • Leverage operational intelligence, predictive analytics, and continuous improvement programs to optimize maintenance strategies, reduce operational risk, and improve lifecycle asset performance.

Service Platforms Development

  • Own the strategy, governance, and continuous improvement of Service Operations platforms, including Service Console, Customer Portal, workflow automation, operational analytics, and field technologies.
  • Establish governance for platform adoption, process consistency, and data integrity while preparing the organization for emerging AI-enabled capabilities.
  • Ensure operational platforms support standardized business processes, operational visibility, high-quality data, and scalable service delivery.

Digital Operations & Fleet Intelligence

  • Lead the Digital Service Center, RMDC, and Digital Operations functions, ensuring scalable onboarding, remote operations, and operational support for Fluence and third-party assets globally.
  • Provide 24/7 fleet monitoring, diagnostics, performance reporting, and remote issue resolution that improve asset availability, reliability, and customer outcomes across the global fleet.
  • Leverage performance analytics, operational intelligence, automation, and AI-enabled insights to identify trends, accelerate problem resolution, optimize fleet performance, and continuously improve service delivery.

Capability and Training Development

  • Establish competency frameworks, technical training, certification programs, and knowledge management practices that strengthen workforce capability.
  • Build organizational capability that enables employees to effectively leverage intelligent automation, AI-enabled tools, and digital technologies while maintaining strong technical expertise.

Cross-Functional Leadership

  • Partner closely with Product, Engineering, and Supply Chain (GID), Customer Success, Finance, IT, and zonal Services and Digital leaders to ensure operational capabilities evolve in alignment with business priorities.
  • Champion a One Fluence operating model that integrates people, process, technology, automation, and data to improve execution and customer outcomes.
  • Influence enterprise priorities through operational insights, performance analytics, and technology-enabled continuous improvement.

Leadership

  • Serve as a member of the Global Services Leadership Team.
  • Build and develop a high-performing organization focused on operational excellence, accountability, innovation, collaboration, and measurable business results that can scale to meet future business needs.
  • Foster a culture that embraces continuous improvement, intelligent automation, AI adoption, and data-driven decision-making while maintaining operational excellence.

Qualifications

  • 15+ years of progressive executive leadership experience in services operations, operational excellence, field service, industrial operations, engineering operations, or technology-enabled service organizations.
  • Demonstrated success establishing and scaling operating models that improve productivity, operational performance, customer outcomes, and organizational capability.
  • Experience leading digital transformation initiatives involving workflow automation, predictive analytics, AI-enabled technologies, enterprise platforms, or intelligent operations.
  • Strong understanding of operational governance, continuous improvement methodologies, workforce capability development, and enterprise performance management.
  • Experience partnering across multiple functions, including Product Management, Engineering, Customer Success, Supply Chain, IT, and regional operations to deliver enterprise-wide transformation.
  • Bachelor's degree in Engineering, Business, Operations Management, or related field required.
  • MBA or advanced degree preferred.

Key Competencies

  • Operational executive with exceptional business and systems thinking capabilities.
  • Proven ability to balance operational discipline with innovation and technology adoption.
  • Strong leadership skills with the ability to influence complex, cross-functional organizations.
  • Data-driven decision maker who leverages analytics, automation, and AI-enabled insights to improve operational performance.
  • Strategic thinker capable of translating digital technologies into measurable value.
  • Strong people leader with a demonstrated ability to build high-performing teams and organizational capability.
  • Comfortable leading transformation while driving governance, accountability, execution, and continuous improvement.

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We're committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.

Apply