Remote Operations Manager Startup Jobs in Rhode Island

About the Role

At NinjaOne, we are passionate about building unified IT solutions that simplify how IT organizations operate at scale. We are looking for a Senior DevOps Manager to lead our Build & Release Engineering and Developer Platform initiatives, with a strong focus on CI/CD pipelines, Infrastructure as Code (IaC), and scalable build systems.

In this role, you will lead a high-impact team responsible for designing and evolving a self-service, highly automated developer platform that enables fast, secure, and reliable software delivery. You will play a critical role in improving developer velocity, release quality, and operational efficiency.

You will partner closely with Engineering, Security, and Product teams to define and execute on the vision and OKRs that modernize our build infrastructure, deployment pipelines, and cloud provisioning frameworks.

Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS.  Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you.

What You’ll be Doing

• Define and execute on the vision and OKRs for CI/CD pipelines, build systems, and release automation frameworks
• Architect and scale cloud-native build platforms and standardized end-to-end CI/CD workflows (pre-merge → deploy → rollback)
• Lead adoption of Infrastructure as Code (IaC) (CDK, Terraform, Ansible) and build self-service infrastructure platforms
• Establish golden paths, reusable pipeline templates, and policy-as-code to ensure consistency, security, and compliance
• Implement progressive delivery strategies (blue/green, canary, feature flags) with automated rollback and release orchestration
• Improve delivery performance using DORA metrics (deployment frequency, lead time, change failure rate)
• Enhance developer experience by reducing build times, eliminating flaky pipelines, and enabling ephemeral environments
• Build and scale a high-performing DevOps / Build Engineering team, driving a culture of automation and continuous improvement
• Partner with Engineering, Product, and Security to align on roadmaps, DevSecOps practices, and platform strategy
• Establish observability and operational insights across pipelines (metrics, logs, tracing) to identify bottlenecks and optimize performance
• Other duties as needed

About You

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) 
• 7+ years of engineering management experience and 10+ years in DevOps, software, or infrastructure engineering 
• Strong expertise in CI/CD platforms (GitHub Actions, GitLab CI, Jenkins, CircleCI) and build systems/artifact management (Bazel, Gradle, Maven, npm) 
• Hands-on experience with Infrastructure as Code (CDK, Terraform, Ansible) and cloud platforms (AWS, Azure, or GCP) 
• Familiarity with containerization and orchestration (Docker, Kubernetes) and progressive delivery strategies 
• Proficient in programming/scripting (Python, Go, Java, or Typescript preferred) 
• Strong foundation in DevOps and platform engineering practices, with a focus on automation and self-service platforms 
• Data-driven mindset with experience using metrics (e.g., DORA) to drive continuous improvement 
• Proven leadership skills with the ability to mentor teams, influence stakeholders, and communicate effectively 
• Ability to balance execution and long-term platform strategy

About Us 

NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.  

What You’ll Love 

We are a collaborative, kind, and curious community. 

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $180,000 to $270,000 per year.

For roles based in New York, the base salary hiring range for this position is $180,000 to $270,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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