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Remote Operations Coordinator Jobs in Walpole, MA

CEI

Telecommunications Project Coordinator

Taunton, MA · Remote

$33 - $35/hr

Project Coordinator - Metro Ethernet Services100% Remote Pay: $33-35/hourPosition Overview We are ... Enter and maintain project information within Smartsheet and other operational platforms. * Create ...

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How much do remote operations coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote operations coordinator in Walpole, MA is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $30.38 per hour, depending on experience, location, and employer.

What is a remote operations coordinator?

A Remote Operations Coordinator is responsible for overseeing and managing operational tasks for a company or team that operates remotely. They ensure smooth communication, coordinate workflows, and troubleshoot logistical or technical issues. This role often involves scheduling, project management, and process optimization to enhance efficiency. Strong organizational, communication, and problem-solving skills are essential for success in this position.

What does a remote operations coordinator do?

As a Remote Operations Coordinator, your day often involves managing schedules, tracking project progress, updating documentation, and facilitating communication between remote team members. You’ll likely handle problem resolution, coordinate virtual meetings, and assist with streamlining workflows using various online tools. The role requires staying organized and proactive as priorities shift, and you may work closely with departments such as customer support, HR, or IT. This level of variety keeps the job engaging and helps you build a broad skill set while supporting your team’s effectiveness from afar.

What skills and qualifications are needed to thrive as a remote operations coordinator?

A Remote Operations Coordinator typically requires strong organizational abilities, problem-solving skills, and experience in project or operations management, often supported by a relevant degree or equivalent work background. Proficiency with digital communication platforms (such as Slack or Microsoft Teams), project management tools (like Asana or Trello), and remote collaboration software is expected. Exceptional time management, proactive communication, and adaptability are standout soft skills in this position. These skills are crucial for efficiently overseeing remote processes, coordinating dispersed teams, and ensuring smooth, effective operations in a virtual work environment.

What job categories do people searching Remote Operations Coordinator jobs in Walpole, MA look for?

The top searched job categories for Remote Operations Coordinator jobs in Walpole, MA are:

What cities near Walpole, MA are hiring for Remote Operations Coordinator jobs?

Cities near Walpole, MA with the most Remote Operations Coordinator job openings:

Remote Operations Coordinator jobs near you
Infographic showing various Remote Operations Coordinator job openings in Walpole, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,163 per year, or $27 per hour.

Telecommunications Project Coordinator

CEI

Taunton, MA • Remote

$33 - $35/hr

Full-time

Posted 8 days ago

Key responsibilities

  • Receive and manage Metro Ethernet service requests from pre-sales teams.

  • Coordinate field surveys, establish survey timelines, and track survey progress to ensure deliverables are completed within SLAs.

  • Update project information across multiple systems, communicate project updates, and support service delivery activities.

Job description

Project Coordinator - Metro Ethernet Services100% Remote
Pay: $33-35/hourPosition Overview

We are seeking a Project Coordinator to support the successful intake, coordination, and execution of Metro Ethernet (MetroE) service requests within a fast-paced telecommunications environment. This is a fully remote position supporting teams throughout the Northeast region, with flexibility to work either a 7:00 AM EST or 9:00 AM EST start time.

This role serves as a critical link between pre-sales teams, technical specialists, field resources, and business partners. The Project Coordinator will manage service requests from initial intake through survey coordination, tracking, reporting, and handoff activities while ensuring adherence to service level agreements (SLAs) and internal processes.

The ideal candidate will possess telecommunications experience, strong organizational skills, and an understanding of fiber-based network services. Individuals with experience supporting Metro Ethernet services, fiber infrastructure, project coordination, or telecommunications provisioning environments are highly preferred.

Key Responsibilities
  • Receive and manage Metro Ethernet service requests from pre-sales teams.
  • Review incoming requests from internal databases and queue management systems.
  • Enter and maintain project information within Smartsheet and other operational platforms.
  • Create and manage tickets within project and workflow management systems.
  • Coordinate field surveys and assign survey activities to business partners or field specialists.
  • Establish survey timelines and communicate required completion dates.
  • Track survey progress and ensure deliverables are completed within established SLAs.
  • Update project information across multiple systems and platforms throughout the project lifecycle.
  • Communicate survey results and project updates back to sales and operational teams.
  • Run reports and monitor project milestones to ensure timely completion.
  • Work closely with engineering, sales, specialists, and field resources to support service delivery.
  • Ensure project records, status updates, and documentation remain accurate and up to date.
  • Assist with process improvement initiatives and operational reporting activities.
Required Qualifications
  • 3+ years of experience in project coordination, telecommunications operations, service delivery, provisioning, or a related role.
  • Experience working within a telecommunications or networking environment.
  • Understanding of fiber optic infrastructure and fiber-based network services.
  • Strong data entry, tracking, and reporting skills.
  • Experience managing multiple projects, requests, or workstreams simultaneously.
  • Proficiency with Microsoft Excel and Smartsheet.
  • Strong organizational, analytical, and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a remote environment.
  • Must reside within the Northeast region.
Preferred Qualifications
  • Experience supporting Metro Ethernet (MetroE) services.
  • Understanding of fiber network architecture and service delivery processes.
  • Knowledge of wavelength services, fiber routing, and network connectivity concepts.
  • Familiarity with 100G network services and fiber capacity requirements.
  • Understanding of headend locations and fiber transport networks.
  • Experience working with service provisioning, network implementation, or telecom operations teams.
  • Previous experience with:
    • P2
    • Polaris
    • Smartsheet
    • Sentry
    • Orion
    • Similar telecom workflow and provisioning systems
Desired Skills
  • Ability to quickly learn new products, systems, and operational processes.
  • Strong attention to detail and data accuracy.
  • Ability to prioritize competing deadlines while maintaining SLA compliance.
  • Comfortable working across multiple systems simultaneously.
  • Strong customer and stakeholder communication skills.
  • Collaborative mindset with the ability to work effectively across sales, engineering, and operational teams.
  • Self-starter who can manage responsibilities with minimal supervision.
Ideal Candidate

The ideal candidate has a telecommunications background with exposure to fiber networks and Metro Ethernet services. They understand the technical aspects of fiber-based connectivity, can effectively coordinate projects and surveys, and are comfortable managing information across multiple systems. Candidates with experience in provisioning, service delivery, project coordination, fiber operations, or telecom data analysis environments will be especially successful in this role.
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