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Remote Operations Analyst Jobs in Naperville, IL

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

Chicago, IL (Remote with preference for local candidates) Assignment Type: Long-Term Contract Pay ... Opportunity to build experience with Microsoft technologies and service desk operations. * Stable ...

Zapp

US Buying & Operations Manager

Chicago, IL · On-site +1

$80K - $120K/yr

NYC, SF, LA, CHI or MIA - Full-time (remote) We are looking for a hands-on US Buying & Operations ... Strong analytical skills: comfortable using data to forecast demand, build business cases and drive ...

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How much do remote operations analyst jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote operations analyst in Naperville, IL is $33.70, according to ZipRecruiter salary data. Most workers in this role earn between $23.99 and $40.34 per hour, depending on experience, location, and employer.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What are the most commonly searched types of Operations Analyst jobs in Naperville, IL?

The most popular types of Operations Analyst jobs in Naperville, IL are:

What are popular job titles related to Remote Operations Analyst jobs in Naperville, IL?

For Remote Operations Analyst jobs in Naperville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Operations Analyst jobs in Naperville, IL look for?

The top searched job categories for Remote Operations Analyst jobs in Naperville, IL are:

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Cities near Naperville, IL with the most Remote Operations Analyst job openings:

Remote Operations Analyst jobs near you

IT / Information Security Analyst II

Bloom Credit, Inc.

Chicago, IL • Remote

Full-time

Posted 14 days ago

Job description

IT / Information Security Analyst II 

About the role

Bloom Credit is hiring an IT / Information Security Analyst II to own day-to-day IT operations and hands-on security work across a fully remote Mac fleet. This is a combined role: roughly 50/50 IT and IS in theory, with the mix shifting by project and business need.

You will work with strong support from the Head of IT/IS and partner across the entire organization—engineering, compliance, product, people ops, and other functions—as identity, devices, access, and security touch every team. You operate with high autonomy in a remote environment.

We maintain SOC 2 and PCI DSS (self-attested) obligations. Experience supporting audits and evidence collection is valued.

What you'll own (Analyst II)IT operations
  • Endpoint lifecycle for a remote Mac fleet (provisioning, configuration, support, offboarding)
  • Identity and access: JumpCloud directory / IdP / MDM, SSO app lifecycle, joiner–mover–leaver flows
  • Google Workspace administration (mail, groups, Drive, Meet) and related automation where useful
  • Helpdesk / end-user support: clear triage, resolution, and documentation
  • Asset lifecycle coordination (procurement, shipping, disposition) with existing tooling
  • Prefer native integrations and scripted automation over repetitive console click-ops; keep manual break-glass and validation paths documented
Information security
  • CrowdStrike EDR health, detections, containment, and response coordination
  • DLP controls and data-handling practices in daily ops, including policy tuning and exception handling
  • SIEM / security signal work in Datadog (alerting, investigation support, tuning with stakeholders)
  • Security hygiene: least privilege, access reviews, device posture, exception handling
  • Support SOC 2 and PCI evidence gathering with Compliance; keep controls operational, not theoretical
  • Zero Trust mindset preferred (identity-centric access, device trust, least privilege)—not required if you learn fast in this model
What you'll own (Analyst II)IT operations
  • Endpoint lifecycle for a remote Mac fleet (provisioning, configuration, support, offboarding)
  • Identity and access: JumpCloud directory / IdP / MDM, SSO app lifecycle, joiner–mover–leaver flows
  • Google Workspace administration (mail, groups, Drive, Meet) and related automation where useful
  • Helpdesk / end-user support: clear triage, resolution, and documentation
  • Asset lifecycle coordination (procurement, shipping, disposition) with existing tooling
  • Prefer native integrations and scripted automation over repetitive console click-ops; keep manual break-glass and validation paths documented
Information security
  • CrowdStrike EDR health, detections, containment, and response coordination
  • DLP controls and data-handling practices in daily ops, including policy tuning and exception handling
  • SIEM / security signal work in Datadog (alerting, investigation support, tuning with stakeholders)
  • Security hygiene: least privilege, access reviews, device posture, exception handling
  • Support SOC 2 and PCI evidence gathering with Compliance; keep controls operational, not theoretical
  • Zero Trust mindset preferred (identity-centric access, device trust, least privilege)—not required if you learn fast in this model
Education and credentials

No single path is required. Degrees, certifications, and on-the-job experience are weighed equally.

  • College - Associate's or bachelor's in IT, cybersecurity, CS, or related—or equivalent practical experience
  • Certifications - 1–2 relevant certs (e.g. Security+, Google Workspace Admin, JumpCloud, CrowdStrike, CySA+, GSEC) or equivalent demonstrated depth
  • On-the-job - ~4–6 years with ownership beyond ticket-only work; can run identity/endpoint/security ops with light oversight
How we work
  • Fully remote; no traditional office network—access is identity- and device-centric
  • Prefer native vendor integrations, then maintained scripts/automation, then console click-ops when that is the right business case
  • High-impact actions require clear scope, blast radius, and rollback thinking; Head of IT/IS approves before execution
  • Head of IT/IS available for support, escalation, and prioritization—not day-to-day micromanagement
Soft skills that matter here
  • Clear, concise written communication across the org
  • Calm triage under interruption (helpdesk + security signals)
  • Ownership of outcomes without waiting to be told
  • Collaborative posture—enable teams, don't gatekeep for its own sake