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Remote Operations Analyst Jobs in Alfred, ME (NOW HIRING)

BerryDunn

Audit Senior - Healthcare

Portland, ME · On-site +1

$80K - $100K/yr

Gain comprehensive understanding of client operations, processes, and business objectives and ... Research and analyze financial statements and audit related issues utilizing electronic databases ...

ABB

Utility Sales Support

Westbrook, ME · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Attend meetings to exchange information and analyze contract requirements. * Participate in ...

ABB

Utility Sales Support

Portland, ME · Remote

$17.75 - $23.25/hr

While this is a remote position, candidates must be located in the United States. You will be ... Attend meetings to exchange information and analyze contract requirements. * Participate in ...

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Remote Operations Analyst information

See Alfred, ME salary details

$13

$32

$53

How much do remote operations analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote operations analyst in Alfred, ME is $32.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $38.46 per hour, depending on experience, location, and employer.

What is a remote operations analyst?

A Remote Operations Analyst monitors and manages operational processes, systems, or data for a company from a remote location. They analyze performance metrics, troubleshoot issues, and optimize workflows to ensure efficiency. This role often involves using digital tools, data analytics, and communication platforms to collaborate with teams and provide actionable insights. Industries such as finance, technology, and logistics frequently employ Remote Operations Analysts to maintain seamless operations across distributed teams. Strong analytical, problem-solving, and communication skills are essential for success in this role.

What are the typical daily responsibilities of a remote operations analyst?

As a Remote Operations Analyst, your typical day involves gathering and analyzing operational data, identifying trends or inefficiencies, and generating actionable insights to enhance workflows. You'll often work with digital dashboards and reporting tools to monitor key performance indicators and create reports for management. Collaboration is frequent with other departments, such as IT, customer service, or logistics, to implement process improvements or investigate challenges. While your work is largely independent, strong virtual teamwork and communication skills are vital to keep projects on track and ensure seamless remote collaboration.

What are the key skills and qualifications needed to thrive as a remote operations analyst?

To thrive as a Remote Operations Analyst, you need strong analytical abilities, data interpretation skills, and experience with process optimization, typically supported by a degree in business, operations, or a related field. Familiarity with tools like Excel, data visualization platforms (such as Tableau or Power BI), and workflow management systems is commonly required, and certifications in Lean Six Sigma or project management can be advantageous. Excellent communication, time management, and problem-solving skills are essential for collaborating with cross-functional teams and working independently. These competencies are crucial for accurately monitoring operational performance and driving improvements from a remote setting.

What cities near Alfred, ME are hiring for Remote Operations Analyst jobs?

Cities near Alfred, ME with the most Remote Operations Analyst job openings:

Remote Operations Analyst jobs near you
Infographic showing various Remote Operations Analyst job openings in Alfred, ME as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $66,861 per year, or $32.1 per hour.

Admin I Customer Care Representative

Ahold Delhaize USA

Scarborough, ME • On-site, Remote

$19 - $28.50/hr

Full-time

Posted 9 days ago

Ahold Delhaize USA rating

6.0

Company rating: 6.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

62nd of 123 rated grocery stores

Job description

IntroductionAhold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

OverviewResponsible for managing level 1 customer support. The Admin I will be responsible for providing direct support to store personnel, as well as customers, to ensure proper service levels are met based on the hours of the contact center. Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email. Provide clear information or direction regarding actions required by customers (internal and external) in order to fully address their concerns. Provide direct support to store personnel and customers for Technology, Merchandising, Store Maintenance, Operations, Order Add/Cuts, Order call Block Polling; online orders; digital offers; and loyalty programs.
Schedule: This is a full-time, 40-hour-per-week position scheduled from 8:00AM - 4:00PM or 10:00AM - 7:00PM, including one weekend day. Schedule may occasionally vary based on business needs.
This position can be based in one of our offices located in Salisbury, NC or Scarborough, ME.
**Please Note: This is a remote role; however, candidates must live within operating states or be within commuting distance of an office, as periodic onsite attendance may be required. **
Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

  • Support inbound customer inquiries.
  • Support email/survey/Contact Us customer inquiries.
  • Work with customers and stores to document, resolve and/or escalate problems being reported. As part of the process, accurately record required contact information and problem description in the appropriate application. Call content, appropriate notifications, error messages, problem classification and severity are critical to the problem review and resolution process.
  • Provide appropriate resolution at the first point of contact if possible. Escalate unsolved issues as needed.
  • Gather data during the problem-solving process, analyze the situations, and provide solutions.
  • Utilize logical problem-solving skills and techniques to troubleshoot and resolve complex problems reported by stores and customers.
  • Be alert to urgent or severe issues for immediate escalation, as well as trends that may negatively impact the company.
  • Take ownership of all calls and cases/tickets opened; track the contact status to resolution utilizing the appropriate application.
  • Escalate complex and/or high-priority problems to appropriate coworkers, support groups, or vendors for resolution.
  • Ensure proper notification and escalation procedures are followed to update business users and customers.

Requirements

  • Demonstrate excellent writing, grammar, and computer skills in order to meet department standards.
  • Demonstrate empathy and responsiveness to customers' concerns.
  • Up to 2 years of relevant experience.
  • High school diploma or equivalent.

ME/NC/PA/SC Salary Range: $19.00 - $28.50
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

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