Remote Operational Risk Manager Jobs in Jackson, TN

Eligible Work Locations: Remote - Nationwide, United States

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

A Brief Overview:

As a Sr. Partner Specialist - Programs within WWT, you will have the ability to work with a high performing impact team. The focus being on supporting WWT’s top performing partners alongside our Partner Managers, Global Engineers, Marketing Team, and Operations. By managing programs of our top partners, you will gain a further understanding of the partner program that is consistent with the WWT go-to-market strategy. In your close work with WWT Sales and Global Engineering teams you will help drive awareness, enablement, guidance and troubleshooting of the assigned partner's programs. The excellent organizational leadership makes this role a great opportunity to excel in a partner-facing aspect within the ever-growing IT field, both domestically and internationally.

Responsibilities:

• Owns the programmatic aspect of some of WWT’s largest partners; be the SME and escalation point of contact internally for managed partner programs, specializations, certifications, and incentive programs.
• Continuous global collaboration with WWT Engineers, Sales, Operations, Partner Business Development, Marketing, and Leadership internally and externally.
• Defines the framework, manages, and reports the progress and completion of Partner programs of sales, marketing, and technical certification requirements to advance the relationship and maximize incentives.
• Drives and Tracks completion/action on specific programmatic tasks, from all Specializations, Certifications, and incentive programs.
• Tracks measurable numbers: revenue, programmatic cost analysis, WWT Global Certifications and Specializations, Program incentives-- communication/adjust as necessary.
• Remains current on the latest Programs and Specializations inclusive of requirements, cost analysis and WWT resource buy-in for required roles.
• Coordinates and hosts cadence calls for overall internal/external teams.
• Owns the enablement, education of program goals and plans, to internal parties.
• Understands and communicates overall requirements & expectations of Partner Programs, Certifications, and Incentive program requirements.
• Demonstrates/highlights WWT Platform content that differentiates WWT and Partner.
• Builds and maintains brand awareness of assigned partner(s) within WWT community, including but not limited to content creation of partner portal, quote to cash process, deal registration and renewals of enrolled programs, Specializations and Certifications.
• Plans and participates in Quarterly Business Reviews and supports partner counterparts in results/progress on business plan objectives.
• Proactively identify and implement actions to achieve efficiencies in our daily processes and troubleshoot issues raised by Sales Operations
• Helps manage compliance of MDF requirements by Corporate and Field Marketing to safeguard WWT from financial impacts.
• Fosters team collaboration by posting and sharing relevant content in email and other team collaboration tools.
• Creates best practices and associated content and present concepts to peers in team meetings.
• Other duties include, but not limited to:
• Business documentation
• OEM Process Management
• OEM Playbook Ownership
• Reports: Development/Analysis/Tracking
• Certs/Training & Process Education
• Incentive Program / Market Develop Funds – operational ownership/ management

Qualifications:

• Bachelor's Degree Related Field preferred
• A minimum of 6 years' progressive experience in a related field required
• 6+ years of experience in Sales-Ops, technical or channel experience working with technology partnerships.
• Experience supporting sales, engineering, and sales development activities.
• Strong proficiency in working with Cisco Partner Tools, Salesforce, Office package.
• Team player/Leader, self-motivated and able to work independently and take initiative.
• Strong planning and organizing skills including the ability to manage several work streams simultaneously.
• Ability to work under uncertainty and incomplete data sets.
• Excellent communication and documentation skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally.

Want to learn more about WWT? Check us out here:https://www.wwt.com/about

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $78,000 to $97,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: Health and Wellbeing: Health, Dental, and

• Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

Equal Opportunity Employer
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