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Remote Onsite It Support Technician Jobs in Santa Clara, CA

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... for providing remote and hands-on technical support to clients, researching and identifying ... Excellent time management, professionalism, and the ability to work remotely and onsite while ...

IT Technician

Pleasanton, CA · On-site +1

$75K - $90K/yr

... for providing remote and hands-on technical support to clients, researching and identifying ... Excellent time management, professionalism, and the ability to work remotely and onsite while ...

Application Specialist - IT

Palo Alto, CA · On-site +1

$70K - $87K/yr

Application Specialist - IT Department: Corporate Employment Type: Full Time Location: Remote - USA ... While this is primarily an application support position, this role will provide remote and onsite ...

IT Business AnalystLocation San Jose, CA Onsite Flexibility Remote Contract Details * Position Type ... Support system implementations, enhancements, and integrations. * Ensure alignment with quality and ...

Helpdesk / Remote Support Engineers

San Jose, CA · On-site +1

$23.50 - $31.75/hr

... with onsite staff as needed. Requirements: • 2+ years in IT helpdesk or desktop support roles. • Proficiency in Microsoft 365, Windows troubleshooting, and remote support tools. • Strong ...

Provide remote support to end-users via phone, email, or chat, ensuring timely and effective ... Degree in Computer Science or Information Technology is preferred. The pay range for this role is ...

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Showing results 1-20

Remote Onsite It Support Technician information

See Santa Clara, CA salary details

$16

$29

$43

How much do remote onsite it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote onsite it support technician in Santa Clara, CA is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $33.32 per hour, depending on experience, location, and employer.

What is the difference between Remote Onsite IT Support Technician vs Help Desk Technician?

AspectRemote Onsite IT Support TechnicianHelp Desk Technician
Work EnvironmentProvides support both remotely and onsite at client locationsPrimarily remote, with some on-site support
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
ResponsibilitiesDiagnoses hardware/software issues, installs equipment, onsite troubleshootingResponds to user tickets, remote troubleshooting, basic support
Industry UsageIT service providers, corporate IT departmentsHelp desk support in various industries

The main difference is that Remote Onsite IT Support Technicians handle both remote and on-site support, often troubleshooting hardware and network issues directly at client locations. Help Desk Technicians primarily provide remote support via phone or ticket systems, focusing on software and user issues. Both roles require similar certifications but differ mainly in work environment and scope of support.

What are the most commonly searched types of Onsite It Support Technician jobs in Santa Clara, CA? The most popular types of Onsite It Support Technician jobs in Santa Clara, CA are:
What cities near Santa Clara, CA are hiring for Remote Onsite It Support Technician jobs? Cities near Santa Clara, CA with the most Remote Onsite It Support Technician job openings:

IT Technician

Definitive Networks, Inc.

Pleasanton, CA • On-site, Remote

$75K - $90K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Are you passionate about technology and providing top-notch IT support? Look no further! Definitive Networks (DNI) is seeking an enthusiastic IT Technician to join our team. As a leading professional information technology consulting firm based in Pleasanton, we specialize in network design, cybersecurity, systems implementation, and fully managed IT support services. With clients throughout the Bay Area, DNI is committed to delivering exceptional customer service and ensuring our clients' technology needs are met. Join our talented team and take part in exciting projects, troubleshooting, and providing outstanding IT solutions!

In this role, you will be responsible for providing remote and hands-on technical support to clients, researching and identifying solutions to issues, diagnosing and troubleshooting technical problems, and maintaining detailed logs of all interactions within our Helpdesk and Project Management System. Additionally, you will have the opportunity to participate in various projects, including desktop rollouts, cloud and server builds/migrations, and network enhancements.

We are seeking candidates with a solid understanding of Windows 10 and Windows Server OS (2012 - 2022), and experience with Office 365 and networking fundamentals. Industry certifications like A+, Network+, or Security+, are also highly desirable.

Aside from technical skills, we emphasize strong business skills in our team members. Effective communication skills, both technical and non-technical, are essential to explain complex issues to clients in plain English. Excellent time management, professionalism, and the ability to work remotely and onsite while managing your own workload are crucial. We value individuals who are detail-oriented, proactive, and eager to learn and progress in their careers.

This full-time position offers a competitive salary ranging from $75,000 to $90,000 per year, depending on experience, and includes a quarterly bonus opportunity. We also offer a 4/10 schedule with a rotating day off, and the option to join our on-call team with additional compensation. If you're ready to take your IT career to the next level and work with a dynamic team, apply now.

Requirements

  • Good understanding of Windows 10 and Windows Server OS (2012 - 2022)
  • Experience with Active Directory domain environments
  • Proficiency in Office 365 (Azure, Intune, Exchange, One Drive)
  • Knowledge of networking fundamentals
  • Industry certifications a plus: A+, Network+, Security+
  • Excellent technical and non-technical communication skills
  • Effective time management and ability to work remotely and onsite
  • Detail-oriented, proactive, and eager to learn and progress

Benefits

  • Fully covered medical, dental, vision and life insurance benefits for you and your family. On day one.
  • 15 PTO Days, plus an additional day on each anniversary
  • 8 Paid Holidays
  • 401(k) with 4% match and immediate vesting
  • Tuition reimbursement on approved programs
  • Paid time for training and certifications