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Remote Onsite It Support Technician Jobs in Tennessee

BayOne Solutions

IT Support Technician

Memphis, TN · On-site +1

$19.25 - $26.25/hr

... TO REMOTE** Position is onsite** PLEASE ENSURE CITY/STATE OF CANDIDATE'S RESIDENCE IS LISTED ON ... PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex ...

OneOncology

Sr. Practice IT Strategy Manager

Nashville, TN · Remote

$91.80K - $112.50K/yr

Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology ... This is a full-time role based in Nashville, TN, with flexibility for remote candidates within the ...

Yochana

Desktop Support Technician

Nashville, TN · Remote

$19.50 - $24.75/hr

Responsibilities :- • Image and configure laptops and desktops for distribution to onsite, remote ... remote support for customer's end users • Route problems to internal 2nd and 3rd level IT support ...

OneOncology

Sr. IT Project Engineer

Nashville, TN · On-site +1

This is a full-time, onsite position supporting clinics across multiple locations in Florida. The ... Coordinate on-site activities and remote configuration work * Partner with IT Project Manager to ...

Talent-Doc.com

IT Application Services Lead

Nashville, TN · Remote

$135K - $150K/yr

Ideally Nashville Area / Remote considered based upon experience Compensation: $135,000 - $150,000 ... Provide technical support and training to end-users and customers. Systems Maintenance and ...

Tencate Grass

IT Project Coordinator

Chattanooga, TN · Remote

Position Summary TenCate is seeking an IT Project Coordinator to support the delivery of IT and business transformation projects across the organization. This is a fully remote, U.S.-based role, with ...

Humana

IT Project Manager

Nashville, TN · On-site +1

$95.10K - $112.50K/yr

Support post-implementation review and transition to operational teams. Use your skills to make an ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

GovCIO

Senior IT Project Manager

Nashville, TN · On-site +1

$135K - $175K/yr

United States Secret Fully remote Project/Program Management Overview GovCIO is currently hiring a ... Oversee planning, execution, and delivery of IT projects supporting Coast Guard enterprise systems ...

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Remote Onsite It Support Technician information

What is the difference between Remote Onsite IT Support Technician vs Help Desk Technician?

AspectRemote Onsite IT Support TechnicianHelp Desk Technician
Work EnvironmentProvides support both remotely and onsite at client locationsPrimarily remote, with some on-site support
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
ResponsibilitiesDiagnoses hardware/software issues, installs equipment, onsite troubleshootingResponds to user tickets, remote troubleshooting, basic support
Industry UsageIT service providers, corporate IT departmentsHelp desk support in various industries

The main difference is that Remote Onsite IT Support Technicians handle both remote and on-site support, often troubleshooting hardware and network issues directly at client locations. Help Desk Technicians primarily provide remote support via phone or ticket systems, focusing on software and user issues. Both roles require similar certifications but differ mainly in work environment and scope of support.

What are the most commonly searched types of Onsite It Support Technician jobs in Tennessee? The most popular types of Onsite It Support Technician jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Onsite It Support Technician jobs? Cities in Tennessee with the most Remote Onsite It Support Technician job openings:
Remote Onsite It Support Technician jobs near you
IT Support Technician

IT Support Technician

BayOne Solutions

Memphis, TN • On-site, Remote

$19.25 - $26.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Description:
**This position is Contract to Hire and ONLY OPEN TO MEMPHIS, TN NOT OPEN TO REMOTE** Position is onsite** PLEASE ENSURE CITY/STATE OF CANDIDATE'S RESIDENCE IS LISTED ON RESUME**
PRIMARY PURPOSE To provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers; to respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues). Issues are reported via email. Provides moderate to complex troubleshooting and software development issues as needed. Communicates high visibility issues to immediate supervisor. Escalates calls to the appropriate departments as needed. Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s).
Requirements:
**This position is Contract to Hire and ONLY OPEN TO MEMPHIS, TN NOT OPEN TO REMOTE** Position is onsite** PLEASE ENSURE CITY/STATE OF CANDIDATE'S RESIDENCE IS LISTED ON RESUME**
QUALIFICATIONS Education & LicensingBachelor's degree from an accredited college or university preferred. Experience:Five (5) years of Help Desk or technical support service experience or equivalent combination of education and experience required to include 2+ years of experience with *** propriety systems (JURIS, One Team, SIR, TAMS and Voyager).
Skills & Knowledge
Excellent customer service skills Proven understanding and knowledge of quality
Good knowledge of service center processes and procedures PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Good judgment and discretion skills
Ability to manage multiple projects and set priorities
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Ability to complete required number of monthly quality monitors
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. NOTE: Credit check is mandatory.

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About BayOne Solutions

Sourced by ZipRecruiter

BayOne is a minority owned Talent Solutions Partner based in the Bay Area, and we have a passion for diversity in the Tech Industry. We help companies build teams. We specialize in the following domains: Project & Program Management, Cloud Computing & IT Infrastructure Management, Big Data Services, Software & Quality Engineering, User Experience Design. We help companies to solve their talent gap by providing qualified experts on demand, training their legacy work force on future technologies, and automating their business processes.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Pleasanton, CA, US

Year founded

2012

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