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Remote Online Customer Service Representative Jobs in Appleton, WI

Remote Customer Service Representative

Appleton, WI ยท Remote

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.

Remote Customer Service Representative

Appleton, WI ยท On-site +1

$18/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry.

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Online Customer Service Representative information

See Appleton, WI salary details

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How much do remote online customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote online customer service representative in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is a remote online customer service representative?

A Remote Online Customer Service Representative is a professional who assists customers with their inquiries, complaints, or support needs through digital communication channels such as email, chat, or phone, while working from a remote location. Their responsibilities often include resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong communication skills, empathy, and familiarity with online systems. Remote representatives typically use customer relationship management (CRM) software to track and manage interactions. The position allows for flexible work environments and can be performed from home or any location with reliable internet access.

What is the difference between Remote Online Customer Service Representative vs Remote Customer Support Specialist?

AspectRemote Online Customer Service RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentHome office, computer-based, communication via chat, email, or phoneHome office, often technical or product-focused support via chat, email, or phone
Industry UsageRetail, e-commerce, telecommunications, service industriesTechnology, software, hardware, specialized product industries
Search & Comparison IntentCustomer service roles, remote customer support jobsTechnical support, product support, specialized customer assistance

The Remote Online Customer Service Representative primarily handles general customer inquiries and support across various industries, focusing on communication skills. The Remote Customer Support Specialist often provides technical or product-specific assistance, requiring additional technical knowledge. Both roles are remote, but the specialist role may demand more specialized expertise.

How can I become a remote online customer service representative?

To become a remote online customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools. Many employers also prefer prior experience in customer support and a reliable internet connection to work effectively from home.

What are the key skills and qualifications needed to thrive as a remote online customer service representative?

To thrive as a Remote Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is commonly required. Outstanding active listening, patience, and time management skills help you stand out when assisting diverse customers remotely. These capabilities are crucial for delivering efficient, high-quality support and maintaining customer satisfaction in a virtual environment.

How does a remote online customer service representative typically collaborate with team members while working from home?

Remote Online Customer Service Representatives often collaborate with their teams using digital communication tools such as instant messaging, video calls, and shared project management platforms. Regular virtual meetings and chat channels help maintain team cohesion, share customer insights, and resolve complex issues together. Clear communication and responsiveness are key, as you may need to coordinate with supervisors or other departments to ensure seamless customer support. This remote setup fosters autonomy but also requires proactive engagement to stay connected with your colleagues.

What are the most commonly searched types of Remote Customer Service Representative jobs in Appleton, WI?

The most popular types of Remote Customer Service Representative jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Remote Online Customer Service Representative jobs?

Cities near Appleton, WI with the most Remote Online Customer Service Representative job openings:

Infographic showing various Remote Online Customer Service Representative job openings in Appleton, WI as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $38,149 per year, or $18.3 per hour.

Remote Customer Service Representative

SolvOne

Appleton, WI โ€ข Remote

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 21 days ago


Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com

Why apply for a Remote SolvOne Customer Service job?

  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late September

Set schedules available:

Early Morning: Sunday to Thursday 6:30 AM – 3:00 PM CT

Early Morning: Friday to Monday 7:00 AM – 5:30 PM CT

Swing Shift: Thursday to Monday 1:30 PM – 10:00 PM CT


  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:

  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:

  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone