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Remote Online Chat Moderator Jobs in Colorado (NOW HIRING)

Capacity

Chat Brand Rep (Titleist)

Denver, CO · On-site +1

$20/hr

... remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online ...

Capacity

IT Chat Specialist (CDW)

Denver, CO · On-site +1

$16 - $21/hr

At Capacity, we believe in the power of REAL connections between REAL people to elevate the online ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

ThirdChannel eCommerce

IT Chat Specialist (CDW)

Denver, CO · On-site +1

$16 - $21/hr

At Capacity, we believe in the power of REAL connections between REAL people to elevate the online ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

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Remote Online Chat Moderator information

What is the difference between Remote Online Chat Moderator vs Customer Support Agent?

AspectRemote Online Chat ModeratorCustomer Support Agent
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentOnline chat platforms, remoteCall centers, online chat, remote or on-site
Industry UsageOnline communities, social media, gamingRetail, tech, service industries
Search & Comparison IntentModeration, community managementCustomer assistance, issue resolution

Remote Online Chat Moderators focus on overseeing online interactions, ensuring community guidelines are followed, and managing chat content. Customer Support Agents handle direct customer inquiries, troubleshooting, and support. While both roles require strong communication skills and are often remote, their primary functions differ: moderation versus customer assistance.

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Remote Online Chat Moderator jobs near you

Chat Brand Rep (Titleist)

Capacity

Denver, CO • On-site, Remote

$20/hr

Contractor

Re-posted 6 days ago

Job description

At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise.

RESPONSIBILITIES AND DUTIES

  • Be brand passionate - share your love for the game and brand!
  • Use primarily Titleist golf equipment
  • Familiarity with the Titleist site and any related media/searches
  • Ability to compare and analyze any competitor products.
  • Thrive in fast-paced environment handling multiple chats at once
  • Maintain the core values of the Titleist tradition "commitment to continuous improvement and performance and quality excellence


SKILLS AND QUALIFICATIONS

  • 5+ years golf experience
  • 2+ years club fitting experience
  • In-depth knowledge of current and past Titleist products
  • Familiarity with similar products from other brands
  • Ability to communicate and assist golfers on all Titleist products (enthusiast to pro level)
  • Able to type at least 35 wpm, with a strong ability to communicate clearly

"An unwavering commitment to continuous improvement and performance and quality excellence are core
values of the Titleist tradition."



COMPENSATION AND PERKS

  • This is a 1099 Independent Contractor position.
  • Pay $20/hour, paid weekly
  • Remote position



TECHNOLOGY DETAILS

  • A desktop or laptop w/ Chrome browser (tablets and other mobile devices are not
    compatible at this time).
  • Stable internet connection (we suggest at least a consistent 10mbps).
  • Reliable sound output (this can either be through built in computer speakers or third-
    party speakers or headsets).
Employment Type: CONTRACTOR

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