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Remote Ocean Import Jobs in Worcester, MA (NOW HIRING)

Sparx Hockey

Customer Service Representative (Remote)

Acton, MA · Remote

$16.50 - $22.25/hr

About us: Sparx Hockey was founded in 2013 to solve the greatest unmet need in ice skating sports (e.g., hockey and figure skating) - maintaining sharp skates. Today, Sparx is relied upon for high ...

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All JobsOcean Import JobsRemote Ocean Import JobsRemote Ocean Import Jobs in Worcester, MA

Remote Ocean Import information

See Worcester, MA salary details

$24.4K

$69.8K

$103.8K

How much do remote ocean import jobs pay per year?

As of Aug 27, 2026, the average yearly pay for remote ocean import in Worcester, MA is $69,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $84,800.00 per year, depending on experience, location, and employer.

What is a remote ocean import specialist?

A Remote Ocean Import specialist is a logistics professional who manages the process of importing goods via ocean freight, typically working from a location outside the main office. Their responsibilities include coordinating shipments, preparing import documentation, ensuring customs compliance, and communicating with shipping lines, customs brokers, and clients. They use digital tools to track shipments, resolve issues, and ensure timely delivery of goods. Working remotely allows them to perform these tasks from anywhere, provided they have reliable internet and access to relevant systems.

What are the key skills and qualifications needed to thrive as a remote ocean import specialist, and why are they important?

To excel as a Remote Ocean Import Specialist, you need strong knowledge of international shipping regulations, incoterms, and customs procedures, typically backed by experience in logistics or supply chain management. Familiarity with freight forwarding platforms, shipment tracking systems, and customs documentation software is essential. Excellent organizational skills, attention to detail, and effective communication enable standout performance when coordinating with clients, carriers, and customs officials. These abilities ensure timely and accurate import operations, minimize delays, and maintain high client satisfaction in a globally connected environment.

What are some common challenges faced by remote ocean import specialists and how can they be managed?

Remote Ocean Import Specialists often encounter challenges such as coordinating across multiple time zones, managing complex documentation, and ensuring timely communication with international partners. Effective organization, strong digital communication skills, and familiarity with shipping software are crucial for overcoming these obstacles. Proactively setting clear expectations with clients and carriers, and staying updated on global trade regulations, can also help minimize delays and errors.

What is the difference between Remote Ocean Import vs Remote Air Import?

AspectRemote Ocean ImportRemote Air Import
CredentialsLogistics certifications, import/export knowledgeLogistics certifications, import/export knowledge
Work EnvironmentShipping companies, freight forwarders, remote coordinationAir freight companies, freight forwarders, remote coordination
Industry UsageSea freight, global shippingAir freight, expedited shipping
Common Search/ComparisonOften compared for international shipping rolesOften compared for faster delivery roles

Remote Ocean Import and Remote Air Import roles both involve managing international freight shipments remotely. The main difference lies in the mode of transportation: ocean vs. air freight. Ocean import roles focus on sea shipping, typically involving larger cargo and longer transit times, while air import roles handle faster, smaller shipments via air freight. Both require similar logistics knowledge and certifications, but they serve different shipping needs and industries.

What are popular job titles related to Remote Ocean Import jobs in Worcester, MA?

For Remote Ocean Import jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Ocean Import jobs in Worcester, MA look for?

The top searched job categories for Remote Ocean Import jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Ocean Import jobs?

Cities near Worcester, MA with the most Remote Ocean Import job openings:

Remote Ocean Import jobs near you
Infographic showing various Remote Ocean Import job openings in Worcester, MA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 17% Part Time, and 15% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $69,769 per year, or $33.5 per hour.

Customer Service Representative as 100% Remote

Woonsocket, RI • Remote

Amicis Global
See more jobs at Amicis Globalexternal

$20/hr

Contractor

Re-posted 23 days ago

Job description

Title: Customer Service Representative
Location: Remote
Duration: 06 Months
Shift Timing: 09:00 AM – 06:00 PM EST (Training - Monday – Friday)
10:00 AM – 07:00 PM EST (Post‐Training - Monday – Friday)
 
Pay Rate: $20.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
There is a strong preference for finding candidates that have lived or cared for someone with similar experiences of our members.
This Customer Service Representative role is a call‐center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.
Representatives handle both inbound and outbound calls and work closely with members who may be experiencing urgent needs related to food, housing, utilities, or finances.
Make outbound phone calls to members.
Locate resources to provide members with assistance for needs, such as food, utility, housing, and finances.
Provide timely follow-up as needed.
Display a high level of empathy, understanding, and patience, while helping to address the member's needs.
Utilize several systems, in addition to the regular usage of more than one monitor.
Required Qualifications
1+ year of customer service experience, with proven customer service skills.
Excellent computer skills, including typing proficiency, multi-tasking between online applications, and multiple screens. Working knowledge of Microsoft© products (Outlook, Excel, folders)
Ability to regularly access a designated workspace free from noise and other distractions.
High-speed internet with the ability to hardwire via ethernet from cable modem to PC.
Preferred Qualifications
Bilingual preferred and able to pass language certification, if bilingual.
1+ year of experience in a call center setting, specifically related to inbound/outbound calls.
Knowledge of Medicaid, specifically related to communicate source navigation.
Strong communication skills (oral and written).
Strong analytical and problem-solving skills.
Active listening proficiency.
Ability to be receptive to feedback and to embrace continuous improvement.
Positive attitude and strong interpersonal skills.
Ability to display empathy towards customers' needs and concerns
Desire to contribute to building a positive team spirit.
Remote position: preferred that candidates reside in one of the following states: Tx, FL, Ok, VA, WV, KY, IL,MI
Education:
High school diploma or GED.
 
 
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