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Remote Ocean Import Jobs in Springfield, MA (NOW HIRING)

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4:15pm, 9:00am-5:30pm, and 10:45am-7 ...

Remote Ocean Import information

See Springfield, MA salary details

$24.4K

$69.7K

$103.6K

How much do remote ocean import jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote ocean import in Springfield, MA is $69,676.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $84,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Ocean Import Specialist, and why are they important?

To excel as a Remote Ocean Import Specialist, you need strong knowledge of international shipping regulations, incoterms, and customs procedures, typically backed by experience in logistics or supply chain management. Familiarity with freight forwarding platforms, shipment tracking systems, and customs documentation software is essential. Excellent organizational skills, attention to detail, and effective communication enable standout performance when coordinating with clients, carriers, and customs officials. These abilities ensure timely and accurate import operations, minimize delays, and maintain high client satisfaction in a globally connected environment.

What are some common challenges faced by Remote Ocean Import Specialists and how can they be managed?

Remote Ocean Import Specialists often encounter challenges such as coordinating across multiple time zones, managing complex documentation, and ensuring timely communication with international partners. Effective organization, strong digital communication skills, and familiarity with shipping software are crucial for overcoming these obstacles. Proactively setting clear expectations with clients and carriers, and staying updated on global trade regulations, can also help minimize delays and errors.

What is a Remote Ocean Import specialist?

A Remote Ocean Import specialist is a logistics professional who manages the process of importing goods via ocean freight, typically working from a location outside the main office. Their responsibilities include coordinating shipments, preparing import documentation, ensuring customs compliance, and communicating with shipping lines, customs brokers, and clients. They use digital tools to track shipments, resolve issues, and ensure timely delivery of goods. Working remotely allows them to perform these tasks from anywhere, provided they have reliable internet and access to relevant systems.

What is the difference between Remote Ocean Import vs Remote Air Import?

AspectRemote Ocean ImportRemote Air Import
CredentialsLogistics certifications, import/export knowledgeLogistics certifications, import/export knowledge
Work EnvironmentShipping companies, freight forwarders, remote coordinationAir freight companies, freight forwarders, remote coordination
Industry UsageSea freight, global shippingAir freight, expedited shipping
Common Search/ComparisonOften compared for international shipping rolesOften compared for faster delivery roles

Remote Ocean Import and Remote Air Import roles both involve managing international freight shipments remotely. The main difference lies in the mode of transportation: ocean vs. air freight. Ocean import roles focus on sea shipping, typically involving larger cargo and longer transit times, while air import roles handle faster, smaller shipments via air freight. Both require similar logistics knowledge and certifications, but they serve different shipping needs and industries.

What job categories do people searching Remote Ocean Import jobs in Springfield, MA look for? The top searched job categories for Remote Ocean Import jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Ocean Import jobs? Cities near Springfield, MA with the most Remote Ocean Import job openings:

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing Group Inc.

Hartford, CT • Remote

Full-time

Medical

Posted 17 days ago


Job description

Salary: $18 - $19.50

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00$19.50 per hour
Schedule: Full-Time | Monday Friday | 8:30 AM 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a jobif you're looking for an opportunity to make a difference while building a career with a company that values its employeeswe'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.